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Merchant Automotive Group

Selma, AL

4.6
94 Reviews
Merchant Automotive Group in Selma, Alabama treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you'd like to see a vehicle in person, click on one of our locations above for driving directions, or give us a call. We look forward to serving you!
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1402 E Highland Ave

Selma, AL

36703

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Showing 94 reviews

November 12, 2024

It’s great they take time with you and very patient with everything I like them More

by SHIRELYTHOMPSON57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchant Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherika Richard
November 08, 2024

Ethan is by far the best sales person I have ever delt with. Went about and beyond to make sure I left happy More

by mrushing2059
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchant Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

The staff is kind, the building was clean and neat and hot coffee was available. More

by Veda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayleigh Scott
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2024

Christopher is very knowledgeable about the features and specs of the vehicles that they sale! Glad that I chose merchant for my dealership and glad that Christopher was my salesman! Go see him!! More

by Kristiehasberry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Hasberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2024

I don’t know anything about the dealership. It’s Ms Shiela in the service department. She is # 1 👍👍 More

by John Jackson
Recommend Dealer
Yes
Employees Worked With
Sheila Quigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merchant Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2024

Called and left message with receptionist for service department but never received a call back. I arrived at the time I was supposed to for my service but it took 2 hours for an oil change, tire rotatio More

by JDALECOLBURN750
Recommend Dealer
Yes
Employees Worked With
Merchant Ford
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 10, 2024

The individuals at FORD definitely work as a team. The service lady took time to communicate with me & the technicians which made the process trustworthy & fast. More

by Sherika
Recommend Dealer
Yes
Employees Worked With
Merchant Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey, Skeet, Roberto, Sam, Kevin,
October 09, 2024

They were very nice and awesome. Really took care of me. Showed some great home town care. More

by mollylfranklin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamarcus Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

We Still have not heard anything about the second key and remote, which is concerning. More

by Jlambert36461
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 30, 2024

Ethan is a great sales person, easy to work with and always answers when you call or text. Great place to do business with. More

by logankylekinman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Kinman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Ferrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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