Mercedes-Benz of the Woodlands - Service Center

Donald Hutchins provided superior service for me at Mercedes Woodlands. My prior contact was Anthony Walding, who retired, so I thought it would be difficult shoes to fill, but Mr Hutchins did it with Mercedes Woodlands. My prior contact was Anthony Walding, who retired, so I thought it would be difficult shoes to fill, but Mr Hutchins did it with grace & ease. He was very professional, conscientious, and helpful. He emailed me quotes before my work was done, provided a loaner car, and updated me on other issues needed. Not to mention their lounge is the best in the west! They did have massage chairs that they hope to get back soon! It made my car maintenance easy! I will be back! More

Richard has been servicing my to Mercedes for a number of years now and I own an S class and a GLS which I love Had to bring in my car for service actually both of them one was under warranty and the othe years now and I own an S class and a GLS which I love Had to bring in my car for service actually both of them one was under warranty and the other one unfortunately run out and I may consider getting the third-party warranty as I want to keep the car for a number of years to come yet In any event, Richard has always been extremely helpful and my go to service advisor for everything. He's even helped me sort through some issues just when I called them on the phone and it's always been able to be efficient and thoughtful about any issue. I have with the car and is mindful of my money so that we spend it wisely when needed. Also have to end in Anthony who I think runs a really good service department as well More

Always a pleasure to deal with John Watkins at The Woodlands Mercedes Benz dealership. Exceptional service! Five stars! Woodlands Mercedes Benz dealership. Exceptional service! Five stars! More

John was very professional and customer oriented. He took the time to understand my concerns and then made sure they were resolved. He took the time to understand my concerns and then made sure they were resolved. More

Liz Rincon my service advisor is always so friendly and knowledgable ( I request her whenever I have any issues with my car ). She kept me updated throughout the entire service process. The lounge is very knowledgable ( I request her whenever I have any issues with my car ). She kept me updated throughout the entire service process. The lounge is very clean and comfortable. I would highly recommend selecting Mercedes-Benz of the woodlands for all your service needs. More

I am thrilled that Mercedes of The Woodlands is our closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and th closest dealership, though I would gladly travel any distance for their exceptional service and expertise. The dealership itself is welcoming, and the service department is second to none. Gaston has been our service advisor for several years, and he is truly outstanding. My family and I are extremely satisfied customers and continue to be impressed by the quality of care we receive. More

Just completed A service at Mercedes Benz of The Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be Woodlands on 03-12-2025. Once again, the job planning and service delivery was excellent. I was regularly informed and advised of what needed to be done through the process. Gaston Reyes my Service Manager once again demonstrated his reliability. Thumbs Up from me as always More

Just completed non standard service at Mercedes Benz of the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service recept the Woodlands, outstanding customer experience as always. The ease and convenience of scheduling the appointment to the punctuality of service reception, the superb experience at the site, both at the lounge and at the pristine and futuristic workshop, to the outstanding workmanship by the mechanics and service members, I couldn’t have asked for better. My service manager Mark Escobar is always the best, caring, transparent, communicative and super professional. He kept me updated at every step of the service, got me inside the workshop to see with my eyes the issue, and worked hard to get everything done on time and in perfection. I’ve bought an AMG GTC from here, and I service my AMG SL 63 and E450 convertible here, have been coming here for 8 years now and couldn’t be more pleased with all aspects of customer experience. I’ve tried another location twice for proximity and deeply regretted it. Couldn’t be happier with MBoTW! More