Mercedes-Benz of Wilsonville

Excellent customer service very clear and welcome from making the appointment over the phone to pick up my vehicle making the appointment over the phone to pick up my vehicle More

Wonderful dealership, Alan was amazing and so helpful! We have been looking for months and he has been there to answer all of our questions along the way! I would recommend Mercedes of Wilsonville to anyo We have been looking for months and he has been there to answer all of our questions along the way! I would recommend Mercedes of Wilsonville to anyone who is looking for exceptional service and the best selection of Mercedes in Oregon. More

MB of Wilsonville is always over the top. Customer service is number one in their books. And then they went even further. Now the tech is sending a video message of the work they are doing Customer service is number one in their books. And then they went even further. Now the tech is sending a video message of the work they are doing and there’s constant step by step text message updates on the whole service process. The Service Writer is very accommodating and points out where the lounge is and snacks while waiting. Other employees are checking on us during the wait.there’s a crew of folks that as you pull into the garage they immediately start the intake process and inform you of potential problems before they become a problem. We bought our MB GLE450 here and absolutely LOVE driving it.MB of Wilsonville I can’t wait to see what else you improve on but I bet that will be difficult to do. Haha. Keep up the good work! Hooyah! J6 Patriot! More

The team at Wilsonville Mercedes were quick to get me in on a Monday after my engine light came on. I received a loner car of same make and model. I was kept up to date on repairs needed and a speedy fix oc on a Monday after my engine light came on. I received a loner car of same make and model. I was kept up to date on repairs needed and a speedy fix occurred. Thank u Wilsonville Mercedes team. More

Had purchased a 2018 GLE, added a service package that we were told would cover all major systems for about 5 years. Took the car in recently, and they recommended some engine work. Come to find out the cove were told would cover all major systems for about 5 years. Took the car in recently, and they recommended some engine work. Come to find out the coverage was written as if for a new vehicle, when ours had 33k miles out the door when purchased - the policy expired due to mileage on the car. Paid $6k for that coverage and feel it was misrepresented at best when purchased (and I’m tactfully refrain from what I’d really say). Wilsonville Mercedes has treated us well before, but they’ll not see my car or my $$ again. More

Dealership has always been very good at making appointments. Perform work as needed and does not try to sell something not needed. appointments. Perform work as needed and does not try to sell something not needed. More

Joe was great to work with. Communicated well throughout the whole process. Joe’s Great! Communicated well throughout the whole process. Joe’s Great! More

Arial was great to work with and would defiantly recommend this dealership to anyone that is looking for repairs. recommend this dealership to anyone that is looking for repairs. More

It is great to wok with Bree the new staff there this time . She is the excellent, helpful and sweetest to be contacted to. We have had kind of great experiences this year to feel as we have been the time . She is the excellent, helpful and sweetest to be contacted to. We have had kind of great experiences this year to feel as we have been there thru years . We will continue to support and refer this location to others ! More

exceptionally helpful staff & wonderful buying experience; i got the pre-owned vehicle i desired. David Rudder was extremely professional, helpful, & kind...he is a great asset to the dealership; experience; i got the pre-owned vehicle i desired. David Rudder was extremely professional, helpful, & kind...he is a great asset to the dealership; all the staff were professional & friendly, too More