Mercedes-Benz of Wilsonville

Car buying as it should be... Great customer service.....fair pricing......relaxed and personable attention giving at all times. They take the extra time to answer everyone of you Great customer service.....fair pricing......relaxed and personable attention giving at all times. They take the extra time to answer everyone of your questions and ensure you understand the answer in a completely yet professional way. More

Best car buying experience ever! Jeff was great to work with. We found a car online and he had it ready for a test drive by the time we arrived. We didn’t feel any pressure throughout Jeff was great to work with. We found a car online and he had it ready for a test drive by the time we arrived. We didn’t feel any pressure throughout the process. He was extremely helpful and went above and beyond to make sure we were comfortable the entire time. Financing was simple and their team helped us find a great rate. Definitely suggest Mercedes Benz of Wilsonville!! More

Emergency Service Had an oil leak and Mercedes Wilsonville took me in, unscheduled and late on a Saturday afternoon and resolved the issue immediately. The Service sta Had an oil leak and Mercedes Wilsonville took me in, unscheduled and late on a Saturday afternoon and resolved the issue immediately. The Service staff stayed after normal working hours to complete the repairs. More

recall repair my mbz required a recall part replacement. it was handled quickly. easy to make an appointment. quickly repaired. pleasant waiting areA. i highly rec my mbz required a recall part replacement. it was handled quickly. easy to make an appointment. quickly repaired. pleasant waiting areA. i highly recommend wilsonville mbz for sales and service. More

purchasing experiences We bought 2017 Sprinter. The experience was very positive. John was not only friendly but he went out of his way to accommodate us. We were impressed We bought 2017 Sprinter. The experience was very positive. John was not only friendly but he went out of his way to accommodate us. We were impressed for the job he did for us. More

Pulley belt replaced $610 2011 Mercedes C300 As soon as you pull up, svc techs tag and check car in. They could offer to help you unload car (groceries) since they are mostly standing around. As soon as you pull up, svc techs tag and check car in. They could offer to help you unload car (groceries) since they are mostly standing around. Complimentary loaner, new C300. Awesome they do this! Slick text messaging with links to car diagnosis, invoice and payment option. Complimentary Multipoint inspection provided which car passed therby bypassing need for our requested brake fluid change and bleed, and flush cooling system. Shows honesty of service technicians and dealership not performing work that was requested by owner but not needed. Had low whirring rotational noise in engine, and they replaced pulley once I authorized via email. A+ Where MB scored low is the service counter person with no personality and unwillingness to get answers about the service...so why is he there? I asked him about the Multipoint Svc and not performing requested work, he responded he didn't know how to "read" the report. Well how about you get trained since you are dealing with customers picking up cars who all pick up these reports?! I asked if the Tech, Tony M, who provided the service was around, he was out to lunch. Then silence...! So "I" asked if someone else could help, duh? He finally attemped to "read" the report and said since it passed inspection, they didnt perform the work. F grade. Could of vacuumed the car intetior on return...they used to do this, wash and return car cleaned? Just spent $610... F Nice clean pick up area with snacks and coffee and tea. Could use a few chairs to lounge since it took 15 mins to collect my car buried in lot out front. The tech this time offered amd helped with transferring bags back into car :) Overall, very efficient shop and the maintenance was performed; fixed the engine whirring rotational noise and didnt perform work that wasnt needed. More

Efficient, courteous, professional in all respects. Obviously hire great, smart people and train them well. We found him to know the product quite well, clearly understood what was important to us, alw Obviously hire great, smart people and train them well. We found him to know the product quite well, clearly understood what was important to us, always followed through and demonstrated excellent customer service skills. Delightful to work with. More

Service There services department is excellent. I drop my car for oil change and other minor service within an hour and 45 minutes was done. There customer su There services department is excellent. I drop my car for oil change and other minor service within an hour and 45 minutes was done. There customer support is very good. More

Great service and knowledge We came in to look at a used 2014 benz ml the staff were friendly staff the location was clean and roger was very knowledgeable We came in to look at a used 2014 benz ml the staff were friendly staff the location was clean and roger was very knowledgeable More

Service Great service as always! Friendly, fast and superior customer service Took my car quickly, offered snacks, retuned it completed in a timely manner Great service as always! Friendly, fast and superior customer service Took my car quickly, offered snacks, retuned it completed in a timely manner which is highly appreciated More