Mercedes-Benz of Wilsonville
Wilsonville, OR
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Outstanding & Superior Friendly Service! We began talking about our SUV purchase via email and then drove to the dealership the next day in good faith that Rick P, who was outstanding & supe We began talking about our SUV purchase via email and then drove to the dealership the next day in good faith that Rick P, who was outstanding & super friendly, knew our circumstances & we wouldn’t be highly pressured. Rick sold us the SUV that we had chosen and we’re so pleased & happy! Thanks Rick, we will see when we’re 70 for that sports car! More
great sales experienced at Mercedes of Wilsonville Our sales associate took us from test drive through leasing process in about 90 minutes. Painless and even somewhat enjoyable. Check them out if you'r Our sales associate took us from test drive through leasing process in about 90 minutes. Painless and even somewhat enjoyable. Check them out if you're looking for a new or preowned vehicle. More
New Car Purchase Excellent service. Efficient, no nonsense negotiating. No hesitation to recommend to family and friends. This was my first Mercedes purchase and I ha Excellent service. Efficient, no nonsense negotiating. No hesitation to recommend to family and friends. This was my first Mercedes purchase and I had a great experience. More
Service Department On Sunday I got a flat tire. They were the only dealership open that would let me take my car in on a Sunday and provided a loaner. When I dropped t On Sunday I got a flat tire. They were the only dealership open that would let me take my car in on a Sunday and provided a loaner. When I dropped the car off, they came out and greeted me immediately and walked me and started the paperwork on service needed and loaner car. I was in and out in less than 15 min. On Monday at 8:30 Service Advisor called and told me they had the tires in stock and my car would be ready later in the day. When I went to pick up I presented them with an expired coupon from another MB dealership and asked if they might honor.. totally expecting them to say they could not.. even though they did not honor the coupon they did give me $100 off (coupon was for $125). Amazing service... More
Does not stand behind CPO vehicles I purchased a certified vehicle from MB Wilsonville and had it shipped out of state. When the car arrived, one tire had 2/32” of tread left and needed I purchased a certified vehicle from MB Wilsonville and had it shipped out of state. When the car arrived, one tire had 2/32” of tread left and needed to be replaced, and the other three were all at or under 4/32”. We had been explicitly told by the dealership that the tires had plenty of life left, only to find that upon delivery they needed replacement. The dealership did not want to help in any way, which was shocking given that the car was certified pre-owned. Having to spend $1000 on tires as soon as we received the car seems to defeat the purpose of buying a “CPO”. More
Best dealership - hands down. The staff at Wilsonville Mercedes is professional, efficient, and friendly. The store is very clean. We never felt that we were being talked in circl The staff at Wilsonville Mercedes is professional, efficient, and friendly. The store is very clean. We never felt that we were being talked in circles. We will definitely be back. We love our new Mercedes. A++++++. More
Great experience all around. No issues, fast, quick. Lived the loner car and service men had good communication. All around good experience. Would highly r experience all around. No issues, fast, quick. Lived the loner car and service men had good communication. All around good experience. Would highly recommend. More
Great service Always helpful & friendly. From the first phone call to make appointment to picking up my car the employees go above & beyond! Thank you all for you Always helpful & friendly. From the first phone call to make appointment to picking up my car the employees go above & beyond! Thank you all for your great service! More
Outstanding I have been a customer of this dealership for 6 yrs in both vehicle purchase & service. Outstanding in all areas especially Darren in service. Loyal c I have been a customer of this dealership for 6 yrs in both vehicle purchase & service. Outstanding in all areas especially Darren in service. Loyal customer to Wilsonville!! More
MB service 11/3/17 Professional, friendly service with attention to expedience and excellent service. Parts and service are reasonably priced and use MB parts. My car Professional, friendly service with attention to expedience and excellent service. Parts and service are reasonably priced and use MB parts. My car is always washed and completely cleaned each time. A clean car is always available, at no charge, when my car is being serviced. More