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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
934 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 934 reviews

January 14, 2025

Other than the service taking longer than originally stated, they were super accommodating for the meeting I had to have while I was waiting. Great attitude, super helpful, love the waiting area. More

by debimola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 15, 2025 -

Mercedes-Benz of Wilsonville responded

We're glad to hear that our team at Mercedes-Benz of Wilsonville was accommodating and helpful during your visit. Thank you for the feedback, and we appreciate your patience with the service time!

January 13, 2025

My check engine light came on. Brought the car in and got it diagnosed. The dealership told me that the repairs were covered by warranty. They were very professional and courteous. More

by Laura J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Bree
Jan 14, 2025 -

Mercedes-Benz of Wilsonville responded

Laura, we're delighted to hear that our team at Mercedes-Benz of Wilsonville was able to assist you with your car's issue under warranty. Thank you for sharing your positive experience!

January 13, 2025

Everything about our buying experience was a 10. The facilities, the staff, the customer service was amazing. The whole process was super smooth and our Salesman Jacob Islas was really great. Ove More

by bjarki3639
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Islas
Jan 14, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing such a glowing review! We're delighted to hear that Jacob and the team at Mercedes-Benz of Wilsonville made your buying experience exceptional. We appreciate your recommendation and hope you're enjoying every moment with your new vehicle!

January 12, 2025

Great Sales and Service Departments, inventory and overall experience. Highly recommend and will continue to be a customer More

by Dombovy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Maddox
Jan 13, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for the high recommendation! We're delighted to hear that our sales and service teams at Mercedes-Benz of Wilsonville provided a great experience. We look forward to serving you again in the future!

January 10, 2025

These guys "guys" know their stuff and they take good care of me. It is because of their work that I can drive the entire length of Nevada in the dark and not worry. At first, I went for service at oth More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arial Egger, Joe Salazar, and those mystery boys behind the scenes. My hat is off!
Jan 10, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for your loyalty and trust in Mercedes-Benz of Wilsonville over the years! We're delighted to hear that our team's expertise and genuine care have made such a positive impact on your driving experience. Safe travels, especially through those long Nevada nights!

January 10, 2025

Went to Mercedes-Benz to purchase a replacement FOB/Key, ordered it and the parts saleman said the programming/key cutting would be $250. It came in early, had an appt at 10:15am, I got there early but too More

by Paul Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Brown - parts sales / Ariel Egger - Service advisor
Jan 10, 2025 -

Mercedes-Benz of Wilsonville responded

Paul, I'm sorry to hear about your frustrating experience with the key replacement. We strive for clear communication and timely service, so it's disappointing that we fell short in this instance. We will have a manager reach out to you. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

January 10, 2025

Always professional, wants the best for their customers and values your time. Wouldn’t go anywhere else. More

by Jodoinleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Mcculloch
Jan 10, 2025 -

Mercedes-Benz of Wilsonville responded

Jodoinleslie, thank you for your kind words! We're delighted to know that our team at Mercedes-Benz of Wilsonville has earned your trust and loyalty. See you next time!

January 10, 2025

This dealership was awesome. Everything went super smooth and efficient. no high pressure at all. Our salesman (Brent Mesher) was really great to work with. Also helped us set up More

by doug.beck15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Jan 12, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Brent and the team at Mercedes-Benz of Wilsonville provided you with a smooth, pressure-free experience, Doug. It's great to know everything was set up perfectly for you! Enjoy your new ride, and welcome to the Swickard family!

January 10, 2025

Friendly, clean environment, knowledgeable and very helpful. Brent's experience shows through and his attention to detail with setting up the electronics in my car was very helpful. More

by holwerda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Jan 12, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Brent's expertise and attention to detail made your experience at Mercedes-Benz of Wilsonville a positive one! Thank you for sharing this feedback, and enjoy the ride with your new electronics setup!

January 08, 2025

We are customer since 2021 and every time they provided VIP 5 stars service. Due to excellent service and care we come all the way from Seattle, WA to Wilsonville, OR. Special thanks to Brian Revord, Finan More

by Nash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Morrow
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