Mercedes-Benz of Wilsonville
Wilsonville, OR
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I drove from Seattle in good faith, was not disappointed. I drove from Seattle on good faith that Perry and the dealership are open and honest people. I made a mistake in picking out the car, and Perry caugh I drove from Seattle on good faith that Perry and the dealership are open and honest people. I made a mistake in picking out the car, and Perry caught it before I arrived and had the correct car waiting for me. For once the paperwork was error free and NOT loaded with extra charges. I truly enjoyed the entire experience and will buy from again in a few years. More
Premier service befitting Mercedes Benz mark. Excellence or The team at Wilsonville Mercedes exceeded my expectation and Bernardete and I live our new C300A vehicle. People always make the difference! No do The team at Wilsonville Mercedes exceeded my expectation and Bernardete and I live our new C300A vehicle. People always make the difference! No doubt Mercedes is an exceptional product but good products without service failures ever time. More
Customer service at it's best! From our arrival at Wilsonville Mercedes service center up to our leaving . The service and professionalism was absolutely amazing. I will definitely From our arrival at Wilsonville Mercedes service center up to our leaving . The service and professionalism was absolutely amazing. I will definitely be going back there. More
Wonderful Took care of everything. Had a massage while I waited and good coffee as well. Very friendly staff and a clean facility. Car came back serviced and wa Took care of everything. Had a massage while I waited and good coffee as well. Very friendly staff and a clean facility. Car came back serviced and washed. More
Service Performed Our Service Advisor (Amy Remsing) was superb! We have yet to have a bad experience with a Service Advisor at this dealership. Very nice facility that Our Service Advisor (Amy Remsing) was superb! We have yet to have a bad experience with a Service Advisor at this dealership. Very nice facility that makes the customer feel appreciated. More
Excellent customer service Mercedes Benz of Wilsonville has been the best auto dealership I have had the pleasure of doing business with over the past 4 years. Each time I visit Mercedes Benz of Wilsonville has been the best auto dealership I have had the pleasure of doing business with over the past 4 years. Each time I visit their location, I am astonished of how their customer service offering makes me feel like I'm their only customer. More
2018 GLE350 4MATIC CPO BUYING TRANSACTION It was a very wonderful buying experience from Mercedes Benz of Wilsionville. The staff was friendly and courteous. The facility and the amenities a It was a very wonderful buying experience from Mercedes Benz of Wilsionville. The staff was friendly and courteous. The facility and the amenities are top notch. We were treated with respect and the service was uncompromised! The overall transaction was simple and speedy, so we were not stressed out any... I highly recommend Mercedes Benz of Wilsionville! More
Bought C-300w I got a used C-300 from the dealership. It was a service vehicle. I think the price was great. I dealt with Brent Mesher and Scott Caverhill. Most of I got a used C-300 from the dealership. It was a service vehicle. I think the price was great. I dealt with Brent Mesher and Scott Caverhill. Most of my communication was with Scott, who was really slow to interact. It felt as if he was not too enthusiastic about selling car. I wanted to avoid Brandon King, since I read lot of bad reviews about him. Once I arrived, I learned that Brandon was assigned as my sales agent. Wow! Brandon is something. He is a man With a big attitude. In the beginning he was friendly. But once we started the negotiation, he started to show his attitude and aggressiveness. He was just passive aggressive in various ways. In the end I didn’t work with him. I worked with Brent Meaher, who was friendly and great. They offer the best price on used service vehicle, but they are not the friendliest bunch. The last finance guy was even trying to charge extra $100 on service plan which costs around $508 on 36 month lease. In the end everything worked out fine. I would recommend going to the dealership but be ready for aggressive behavior. It is probably how they want to turn off negotiation. At the end of the day don’t take it personally except Brandon. I think Brandon is at a different level - lot of negative energy. More
Great experience This is our second Mercedes. We worked with Mark each time. He is great and very knowledgeable as well as quite personable! Great team at Mercedes! This is our second Mercedes. We worked with Mark each time. He is great and very knowledgeable as well as quite personable! Great team at Mercedes! More
Awesome service I always feel appreciated when I visit. The service is excellent and Chris Cain is outstanding. I will always use MB of Wilsonville for my service nee I always feel appreciated when I visit. The service is excellent and Chris Cain is outstanding. I will always use MB of Wilsonville for my service needs. More