Mercedes-Benz of Wilsonville

Recalled Airbag The staffs are very, helpful, friendly, and professional. Vehicle recall was done on a timely manner and I will recommend Mercedes of Wilsonville to f The staffs are very, helpful, friendly, and professional. Vehicle recall was done on a timely manner and I will recommend Mercedes of Wilsonville to family and friends. We love the loaner cars they provide for service. Again, thank you for great service. More

This is why you buy Mercedes Things are expensive on Mercedes- Benz but not cheap. From the assumption you will need a loaner car during your service period to replacing the batt Things are expensive on Mercedes- Benz but not cheap. From the assumption you will need a loaner car during your service period to replacing the batteries on you key fob and asking if you need extra batteries - they don’t scrimp on the details at Wilsonville Mercedes. More

Exactly what it should be! I came in to buy a fleet vehicle from the fleet side and had the hands down, best experience I have ever had purchasing a vehicle. The Fleet staff wer I came in to buy a fleet vehicle from the fleet side and had the hands down, best experience I have ever had purchasing a vehicle. The Fleet staff were amazing, no pressure, and were respectful of my and my time. They recognized I knew what I came for, and wanted to get that completed and enjoy the rest of my day. Really, superb, easy, comfortable experience. Thank you ! A week later I bought a vehicle for personal use at another dealership (only because this one didn't have what I was looking for) and had an awful experience. I suppose the standard had been set here, they just failed in comparison, miserably. Thank you Mercedes-Benz of Wilsonville! More

Service is unimpressive. As soon as I pulled in, I was surprised to be greeted by a service rep. Usually I have to hunt around for anyone to help me. I was pretty excited and As soon as I pulled in, I was surprised to be greeted by a service rep. Usually I have to hunt around for anyone to help me. I was pretty excited and thought they finally had their act together. After that, it was the same old poor service. I had to stand around waiting for my actual service rep to show up. I had my 83 year old mother with me. Imagine us, just standing there. No idea if or when we were getting help! I was right on time for my appointment, so I dont understand why no one was their to take care of my car! Eventually, I was told it would take 1 1/2 hours for my car, a simple oil change. It ended up taking over 2 1/2 hours. More

New C300 Lease This was my first leasing experience. It was so fast and easy. Brent was great! He listened and found me exactly what I was looking for in my new Merc This was my first leasing experience. It was so fast and easy. Brent was great! He listened and found me exactly what I was looking for in my new Mercedes. More

DO NOT PURCHASE FROM THIS DEALERSHIP They don't care about customer service or satisfaction or even meeting the simple needs of a customer. They do not care about you or your family for t They don't care about customer service or satisfaction or even meeting the simple needs of a customer. They do not care about you or your family for that matter. I would never recommend this dealership to anyone. More

Excellent Very efficient, professional and with a smile. Chris is a pleasure. The car was ready when he said it would be. I really appreciate the great servi Very efficient, professional and with a smile. Chris is a pleasure. The car was ready when he said it would be. I really appreciate the great servive! Tris Denton More

A great Sunday!!! I drove to wilsonville from Vancouver on a beautiful Sunday afternoon and had the pleasure of working with Sean to buy my new car. It was a no-pressur I drove to wilsonville from Vancouver on a beautiful Sunday afternoon and had the pleasure of working with Sean to buy my new car. It was a no-pressure, fun experience. More

Service performed Service was good, but there was a 3-week wait before a service technician could look at the car. But communication from the dealership was acceptable Service was good, but there was a 3-week wait before a service technician could look at the car. But communication from the dealership was acceptable and the work quality was good. More

Excellent and above and beyond customer service By far this has been the best car shopping experience. Scott Caverhill sales manager treated us like family, he listened and make the deal happened. C By far this has been the best car shopping experience. Scott Caverhill sales manager treated us like family, he listened and make the deal happened. Craig Holbrook, James Mullins and Phillip were friendly, helpful, professional, respectful of my time and just the best sales and finance people we have ever dealt with. We would reccomend them to all of family and friends. Mercedes of Wilsonville earned my trust and most importantly my business. I definitely will continue shopping here for my car needs and wants. More