Mercedes-Benz of Wilsonville
Wilsonville, OR
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GLA 250 &E 400 We have purchased a GLA 250 in 2017 and an E 400 in 2019 from this dealership. Both times Mr Sean Day was the sales rep. He is very intelligent, knowl We have purchased a GLA 250 in 2017 and an E 400 in 2019 from this dealership. Both times Mr Sean Day was the sales rep. He is very intelligent, knowledgeable and honest. Especially for the E-400, I researched multiple dealerships in the pacific northwest for 9 months and no dealership even come close to the value we got. I highly recommend them and will be buying my next MB from them again without any hesitation. Also, I had an opportunity to meet with the owner, Mr Jeff Swickard, who is very nice, polite and accommodating. Thank you Mercedes Benz of Wilsonville for the great service. More
Great service, love the GLC300! We worked with Lara Brunstrom to purchase a GLC300 recently. We came on two separate visits. Lara didn’t apply any pressure for us to buy, just talked We worked with Lara Brunstrom to purchase a GLC300 recently. We came on two separate visits. Lara didn’t apply any pressure for us to buy, just talked with us about the vehicle and helped us go on a test drive. When we found the vehicle we wanted but didn’t have a lot of time to spend at the dealer, she not only had the car detailed and ready to go but let the finance manager know so we could get in and out quickly. The dealership itself is beautiful with lots of amenities and things to keep the kids occupied. We have driven the car now for a few weeks and really enjoy it. Mercedes lives up to its reputation in terms of service and quality. Thank you Lara and Mercedes Benz Wilsonville! More
Dina Mike All were friendly. Nice people . Gil is the best salesman! Perry was very kind and helpful Big thanks to All at Mercedes Benz at Wilsonville All were friendly. Nice people . Gil is the best salesman! Perry was very kind and helpful Big thanks to All at Mercedes Benz at Wilsonville More
Service to C 300 I recently took my Mercedes to Wilsonville Mercedes-Benz and had a fabulous experience, as always. No sooner had I settled into the waiting room than I recently took my Mercedes to Wilsonville Mercedes-Benz and had a fabulous experience, as always. No sooner had I settled into the waiting room than Alan came to tell me what was wrong and that they had the part in stock and the car was ready. They washed the automobile and I was on my way in under an hour (with a delicious complimentary latte)! I can never say enough good about the way I am treated there and how it feels to receive that treatment. Great job guys! More
A grade for service department Excellent service, friendly and efficient. Hope they fixed the problem they couldn’t replicate despite reasonable efforts. I have dealt with many de Excellent service, friendly and efficient. Hope they fixed the problem they couldn’t replicate despite reasonable efforts. I have dealt with many dealerships, both for purchase and service, so I think I can tell a superior one and standard issue. Akskeptic More
Solved my unusual situation. I brought in an SL550 with a bit of an unusual situation. Sean, in service, came up with perfect solution. Everyone there was kind and helpful. Mike I brought in an SL550 with a bit of an unusual situation. Sean, in service, came up with perfect solution. Everyone there was kind and helpful. Mike, who was the first person I saw as I drove up to service, directed me as to where to go and was very welcoming. More
Excellent services! Excellent services for all aspects including personnel as well being informative. Love coming back here whenever I can. Darren James is by far my most Excellent services for all aspects including personnel as well being informative. Love coming back here whenever I can. Darren James is by far my most favorite service specialist— thank you! More
The service department broke the window of my car The service department cracked my windshield and refused to take responsibility. The service advisor was rude and lied to me. I felt like I was incr The service department cracked my windshield and refused to take responsibility. The service advisor was rude and lied to me. I felt like I was incredibly taken advantage of, I was called a liar and treated like a cheater. More
House Call Logan and the tech made a visit to our home to replace an airbag under the Takata recall. They were on-time, professional, and quick. Thanks! Logan and the tech made a visit to our home to replace an airbag under the Takata recall. They were on-time, professional, and quick. Thanks! More
Oil change was quickly completed by Michael and his team great job Are usually get have Chris Cain however he has left the company so I was assigned to Michae was quickly completed by Michael and his team great job Are usually get have Chris Cain however he has left the company so I was assigned to Michael the only experience with him was this oil change today again they did a great job More