Mercedes-Benz of Wilsonville

Brent is patient and helpful with customer. He takes time to show me new cars for test drive and willing to listen to the needs of customer. Also polite and not aggressive. He has good sales experience to show me new cars for test drive and willing to listen to the needs of customer. Also polite and not aggressive. He has good sales experience More

It is always a joy to take my car in for service because I am quickly greet and taken care of. When Scott discovered my car would take longer he set me up w a new SUV loaner car. I am quickly greet and taken care of. When Scott discovered my car would take longer he set me up w a new SUV loaner car. More

First class service Had the pleasure of having Sean Curry as our service representative. He is the definition of customer service. Listens attentively to your concerns Had the pleasure of having Sean Curry as our service representative. He is the definition of customer service. Listens attentively to your concerns gives you clear and concise answers, wonderful follow through and has an incredibly engaging personality. Encouraged me to call with any questions and if I had time come by some afternoon and he would personally walk me through understanding all the high-tech controls in my new 550 Mercedes.It’s a luxury in this day and age to have a sales person/representative actually take the time to get to know you be attentive when listening and really having follow-through that makes you feel that they’re not just doing their job they’re doing it because they truly believe in the product and they actually want you as the customer to be happy. More

Treated fairly. Nice no pressure MB service department. Nice new lounge with an expresso bar ( not open) and coffee dispensers (empty). Pleasant staff with nice inv Nice no pressure MB service department. Nice new lounge with an expresso bar ( not open) and coffee dispensers (empty). Pleasant staff with nice inventory to drool over. More

Excellent Service I really appreciate the service department at Wilsonville Mercedes. The check in is quick and professional. Work done is always top notch! Special tha I really appreciate the service department at Wilsonville Mercedes. The check in is quick and professional. Work done is always top notch! Special thanks to Mark Thran and “Shak”. More

Regular Maintenance Service Wilsonville did our 2 year service and did everything needed as well as taking care of a minor warranty, essentially cosmetic, issue that they probabl Wilsonville did our 2 year service and did everything needed as well as taking care of a minor warranty, essentially cosmetic, issue that they probably could have put off see if it got any worse. Have consistently been pleased with the dealership and their staff. More

Germany Just picked up a car in Germany. Everything went very smoothly and we had a great time. Factory tour was fascinating, and the folks there were very ac Just picked up a car in Germany. Everything went very smoothly and we had a great time. Factory tour was fascinating, and the folks there were very accommodating. More

It was interesting Buying was ok, but it took 3 hours to leave with the car paperwork took forever. Yes it was Sunday Have a wonderful day. Thanks. Buying was ok, but it took 3 hours to leave with the car paperwork took forever. Yes it was Sunday Have a wonderful day. Thanks. More

Excellent Great service. Staff was extremely helpful with purchase. Worked with Brandon via email and phone. At the dealership there were no changes to our agre Great service. Staff was extremely helpful with purchase. Worked with Brandon via email and phone. At the dealership there were no changes to our agreed upon trade-in value or car purchase price. No surprises and purchasing was simple and quick. Love my new GL! The drive home(280 miles) was fantastic! More

Outstanding service! Exceptional service. Always very welcoming and attention to detail is everything it should for a luxury dealership. I would highly recommend my friend Exceptional service. Always very welcoming and attention to detail is everything it should for a luxury dealership. I would highly recommend my friends and family. More