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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
877 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 877 reviews

April 30, 2021

The work on my car was completed without any issues. The staff kept me updated and set the expectations to when my work would be completed. More

by bscott_12345
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney Allen
Apr 30, 2021 -

Mercedes-Benz of Wilsonville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brittney met your expectations. Thank you again for choosing Mercedes-Benz of Wilsonville, we look forward to having you as one of our valued customers for many more years to come!

April 26, 2021

I did not get a text with updates and when my car was ready. I had to keep calling. It would be nice to have the service center phone number on the text when you get a confirmation of the appointment jus More

by earmaster1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate
Apr 26, 2021 -

Mercedes-Benz of Wilsonville responded

Hello, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 25, 2021

This was a pleasant experience for the service I received on my car. The agents I worked with were professional, knowledgeable and courteous! My appointment was timely with excellent communication about my More

by Rite2judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler George, Nate Kittleson
Apr 26, 2021 -

Mercedes-Benz of Wilsonville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 23, 2021

Darren was on top of it from the second I stepped foot into the service department. Fantastic customer service! I’m a high contact type of person, Darren kept me informed every step of the way, I never ha More

by Jimmy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
Apr 25, 2021 -

Mercedes-Benz of Wilsonville responded

It's great to hear that Darren was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again, Jimmy, for choosing Mercedes-Benz of Wilsonville!

April 19, 2021

It’s a wonderful experience to buy from Mercedes Benz of west Linn all the stuff was wonderful and helpful special thanks to Jeff Maddox More

by MASHARYABDULLAH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Maddox
Apr 19, 2021 -

Mercedes-Benz of Wilsonville responded

It's great to hear that Jeff was able to help get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Wilsonville!

April 19, 2021

Came in without an appointment. Was taken care of and back on the road in just over 1 hour. I was in a time crunch, so top marks. More

by Alastair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Apr 19, 2021 -

Mercedes-Benz of Wilsonville responded

Alastair, we appreciate your business and our team looks forward to serving you again soon!

April 17, 2021

Made it easy and were understanding with my time. Jacob and Lisa were wonderful to work with. Left in a A220 4Matic and couldn’t be happer! More

by Parkerw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Lisa
Apr 18, 2021 -

Mercedes-Benz of Wilsonville responded

Thank you for taking the time to share your thoughts on working with Jacob and Lisa. We're glad to hear we delivered such a great experience!

April 16, 2021

Mercedes-Benz of Wilsonville is worth the drive for us. They take exceptional care of their customers and provide reliable service. I am a customer for life! More

by aabbeedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Kittleson
Apr 18, 2021 -

Mercedes-Benz of Wilsonville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 16, 2021

It was easy to make appointment. service was great; appreciated text message updates; friendly staff; Returned car clean and ready to go unlike other dealer service department More

by kerr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Kittleson
Apr 18, 2021 -

Mercedes-Benz of Wilsonville responded

Thank you for choosing Mercedes-Benz of Wilsonville, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 12, 2021

I worked with Brendon Hamilton to purchase a certified used GLS 450, and the experience with him was fantastic. He was personable, patient, and professional. He made the process easy, even when it could More

by Amy Edwards
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendon Hamilton
Apr 12, 2021 -

Mercedes-Benz of Wilsonville responded

Thank you, Amy, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Mercedes-Benz of Wilsonville are glad to have you as a customer.

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