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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
993 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 993 reviews

August 22, 2025

Tim was exceptional customer service. He gave me accurate quotes, kept me informed, and I didn't have to wait for an extended period of time for the work on the vehicle to be completed. More

by Larry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 25, 2025 -

Mercedes-Benz of Wilsonville responded

Larry, we're pleased to hear Tim provided exceptional service and kept you informed throughout the process. Thank you for choosing Mercedes-Benz of Wilsonville and sharing your experience!

August 21, 2025

The team at Mercedes-Benz of Wilsonville is nothing short of amazing! The team assisted me every step of the way and walked me through my lease options. I decided on a GLC 350e and absolutely love this vehic More

by Taylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Schiavone, Alan Angal
Aug 25, 2025 -

Mercedes-Benz of Wilsonville responded

Taylor, we're so glad to hear about your positive experience with Kyle and Alan! Congrats on your GLC 350e, and thank you for choosing Mercedes-Benz of Wilsonville.

August 20, 2025

This dealership is my favorite out of all the area Benz dealers. Their Service Dept is stellar, especially service advisor Tim, who goes above and beyond for his clients. More

by 02-real-sapsGIRL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 22, 2025 -

Mercedes-Benz of Wilsonville responded

We're so grateful for your loyal business and stellar feedback! Thank you for choosing Tim and the rest of the Mercedes-Benz of Wilsonville team. We'll see you next time! Safe travels!

August 20, 2025

Always very polite and helpful. I like the video of inspection of cars. Keeps me informed on services that are being provided. More

by osterud.lb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April in service
Aug 22, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your feedback about our team and the video inspections. We appreciate your support and hope to see you back at Mercedes-Benz of Wilsonville next time!

August 15, 2025

Very professional. And I am so happy about the way she handled everything. No complaints at all. More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April McCall
Aug 18, 2025 -

Mercedes-Benz of Wilsonville responded

Thanks so much, Peter. We look forward to your next visit to Mercedes-Benz of Wilsonville!

August 14, 2025

quick availability in scheduling, Friendly welcome Week day was not as busy Surprise loaner car sound terrible More

by pinasian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim & Sarah
Aug 15, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your thoughts with us! We’re happy to hear you had a pleasant visit overall, but we apologize for any issues with your loaner vehicle. Thank you for the feedback. – Mercedes-Benz of Wilsonville.

August 14, 2025

The staff was friendly, service was quick, and my new windshield was done perfectly-highly recommended! More

by leitina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April McCall
Aug 15, 2025 -

Mercedes-Benz of Wilsonville responded

Hi Leitina, we are so glad you had a friendly, speedy, and flawless service experience with us. Thank you for choosing Mercedes-Benz of Wilsonville and for recommending our team!

August 13, 2025

First time to take my24 GLC300 for service. Tim made my first experience at Wilsonville very pleasant. He is very good , thorough and fast service. It's exactly the time they promised to be don More

by Fermina Tahayeri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim in the service department
Aug 14, 2025 -

Mercedes-Benz of Wilsonville responded

Fermina, we're delighted to hear that Tim made your first service experience at Mercedes-Benz of Wilsonville so memorable. We hope to welcome you back next time!

August 07, 2025

Dishonest sales people who care more about making a cheap buck than doing the right thing. I leased 8 cars from MB Wilsonville over 10 years and found out the hard way that all they care about is their profi More

by Michael.csaszar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian , Brent Mesher, Dave Richardson
Aug 13, 2025 -

Mercedes-Benz of Wilsonville responded

Michael, I'm sorry to hear about your experience and the impression it left. We value long-term relationships with our customers and it's concerning that we fell short in this instance. Please feel free to reach out to me at the email address below with more details so that we can address this directly with the staff. Also, when you contact me, please list the name "Michael.csaszar" on the subject line so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

July 24, 2025

I always have a pleasurable experience at Wilsonville Mercedes. The dealership is clean and has a very comfortable waiting area. The staff is excellent! They are prompt, professional and most of all fri More

by mckaykim44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bria
Jul 25, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for your glowing review of Mercedes-Benz of Wilsonville! We’re so pleased to hear that our team always takes excellent care of you. Safe travels until we see you next!