Mercedes-Benz of Wilsonville

exceptionally helpful staff & wonderful buying experience; i got the pre-owned vehicle i desired. David Rudder was extremely professional, helpful, & kind...he is a great asset to the dealership; experience; i got the pre-owned vehicle i desired. David Rudder was extremely professional, helpful, & kind...he is a great asset to the dealership; all the staff were professional & friendly, too More

Andy at MBZ of Wilsonville looks at world from customer’s point of view. He had Tech diagnose my problem without charging me a diagnostic fee. When he learned that parts were five days out, he offered me a point of view. He had Tech diagnose my problem without charging me a diagnostic fee. When he learned that parts were five days out, he offered me a loaner on the spot because the repair corrected a safety issue. Parts received and installed one day before anticipated arrival. His prioritization of thrift, safety, and expedited turnaround unmatched over 25 years of MBZ ownership and 6 different dealers. Why go anywhere else? More

Excellent Experience. Service Advisor Sarah Quinonez is very knowledgable. Sarah made sure that my cars service was done correctly and on-time. Sarah is a great asset to t Service Advisor Sarah Quinonez is very knowledgable. Sarah made sure that my cars service was done correctly and on-time. Sarah is a great asset to the service department and the entire dealership More

The sales & service staff are great; I only wish my AMG was more reliable. My service advisor, Sarah, is terrific! was more reliable. My service advisor, Sarah, is terrific! More

Very efficient. Great experience! Got our car in and out quickly. Communication was excellent! Impressive! Great experience! Got our car in and out quickly. Communication was excellent! Impressive! More

Many problems with vehicle since purchase about a month ago. I do not believe their multi point inspection and even provided hesitancy about me going to a pre-purchase inspection, whilst speaking highly ab ago. I do not believe their multi point inspection and even provided hesitancy about me going to a pre-purchase inspection, whilst speaking highly about their own service to get you to pay more than you need. More

The dealership is great, but this review is about Bree Crenshaw, a service advisor at the dealership. She was the best service advisor we have ever had. She worked with us to schedule our required and req Crenshaw, a service advisor at the dealership. She was the best service advisor we have ever had. She worked with us to schedule our required and requested services for our car. She and the young man that works with her at the dealership, were able to find the perfect loaner car for us, It was an electric 2025 EQE AMG SUV. It fit our needs perfectly. It allowed us to see, feel and experience what our next car purchase might be... Quite the car, very impressive... The other great thing during this scheduled service was the short text from the mechanic that worked on the car shortly before we picked it up. It was a video walk around under the car while on the lift, commentating to us that everything looked great, no leaks, etc. Most people never see or have an idea what’s happening under their car. The car came back just as I requested, very clean. We’re looking forward to working with Bree for our next service for this car and our new car in the future. Thanks, More

Brought my car in for warranty/recall work. Everything was smooth and went as expected! Everything was smooth and went as expected! More

didn’t wash the vehicle, hood wasn’t properly closed, clearly not test driven after completion of service. clearly not test driven after completion of service. More

Excellent service! Appreciate your follow thru on all my questions Relaxing in the waiting room Appreciate your follow thru on all my questions Relaxing in the waiting room More