Mercedes-Benz of Wilmington

Eric is a great sales person. It only takes a minute to realize that he is going to be honest about everything. The trust quickly builds as he is a good listener and he provides direct and accurate answer realize that he is going to be honest about everything. The trust quickly builds as he is a good listener and he provides direct and accurate answers to questions. There is no wasted time and the entire operation at Wilmington Mercedes if very efficient. They made the entire transaction a very pleasant experience. -Steuart More

Michale Sassone was welcoming, respectful and attentive from the moment I stepped into the door and well after the sale. Truly represents Mercedes brand experience! from the moment I stepped into the door and well after the sale. Truly represents Mercedes brand experience! More

Eric made the car buying experiece simple, easy, and efficient. If it weren't for Eric, I probably would have given up (as I did last July when I first started looking for a new car) and stuck it out w efficient. If it weren't for Eric, I probably would have given up (as I did last July when I first started looking for a new car) and stuck it out with my 14-year old Toyota. Instead, I'm the happy owner of a GLK. Would highly recommend this dealership and Eric. More

Michael was as knowlegible a sales professional as I have ever encountered. He made this a very enjoyable experience for my wife and I. We will recommend Michael to all of our friends interested in purchasin ever encountered. He made this a very enjoyable experience for my wife and I. We will recommend Michael to all of our friends interested in purchasing a new or used Mercedes. He is a credit to your dealership and now a new friend to our family. More

My car shoppint experience with Mercedes-benz of Wilmington was nothing short of wonderful. My wife and I were in the market for a certified-preowned vehicle and our initial contact was with Bill D Wilmington was nothing short of wonderful. My wife and I were in the market for a certified-preowned vehicle and our initial contact was with Bill Dericco. Bill did a great job of explaining our finance options and giving us options from an inventory standpoint. Later in the day, once we were prepared to come in, we were introduced to Sean Minor who was fantastic to deal with. Sean is kind, genrerous with his time and educated us all aloing the way. Finally, we spoke with Carlos Arias who explained our financing options in detail and help us make the best decision from us. All of the gentlemen approached our interaction in a consultative manner and we never felt any pressure to make a decision thought we walked in 30 minutes before the dealer closed and stayed an additional 90 minutes to close the deal. Thanks again gentlemen for all of your hardwork and for making this the most enjoyable car buying experience we've ever had. More

Marlin was very helpful and provided excellent service. We will recommend him to our friends and family and will come back when we are ready to be a new Mercedes. Alexandra Taylor We will recommend him to our friends and family and will come back when we are ready to be a new Mercedes. Alexandra Taylor More

Rick and Rhoda Miller Ussually purchasing a car is Rick and Rhoda Miller Ussually purchasing a car is a very pain staking process, from a pesty sales to tons of paper works. Merceds Benz of wilmi Rick and Rhoda Miller Ussually purchasing a car is a very pain staking process, from a pesty sales to tons of paper works. Merceds Benz of wilmington change that experience for us, Michael (our salesman) is nothing but nice , friendly, and caters to our needs. The process in itself is short, the whole experience was very good and carried in a very proffesional way. Well recommended,Thank you all , esp. Michael ! More

Met Michael because I was awaiting service being done to my 2003 SL500, which I've been in love with since 2003. Incidentally, my favorite person in Service through the years has been Rick...an ideal man w my 2003 SL500, which I've been in love with since 2003. Incidentally, my favorite person in Service through the years has been Rick...an ideal man with whom I have felt comfortable. (The others who have helped me are good, too, but Rick's manners, telephone explanations and service skills are the best and very much appreciated.) Never feel as though Rick is "bothered" by my requests and questions. He is calm and polite...an asset to your Service Dept. Michael encouraged me to take home the E350 to show my husband. We both liked the E350 because it fits our present lifestyle. The car is a great transition from my SL500. (The color - Capri being exactly the same helped me decide.) Michael was excellent...feels like I've known him all my life. He saw to it that all my needs were met at the Dealership. He took the lead in taking me to meet Dave Busby and then to Bob in "Parts" for setting up bluetooth. These guys are all wonderful. Truly, if Michael had not been so personable and kind in his approach, I would not have purchased a new vehicle. I would have thought and thought about it for another year (as I had the previous year or two.) Thanks Michael, for excellent encouragement (salesmanship). Mercedes would do well to keep you. I feel free to call you in the days to come if I have questions and/or concerns about my new "baby". Ali Whitney More

This is one of the best experience I have ever had in the purchasing of a car. I met Micheal Sassone on the phone from browsing the web site and I decided to call, upon introducing himself to me, a very know purchasing of a car. I met Micheal Sassone on the phone from browsing the web site and I decided to call, upon introducing himself to me, a very knowledgeable, friendly and professional person he was able deliver everything I requested and I'm not an easy customer to say the least. Within a couple hour we were able to get the deal worked out and the car was ready for me to be pick up. Awesome job and I would recommend everybody to visit Micheal for their next car purchase. More

Before approaching Mercedes Benz of Wilmington I shopped around few Vehicle Dealers in the area, initially almost every dealer said they cannot fit any new vehicle in my budget. And I quit making showroom v around few Vehicle Dealers in the area, initially almost every dealer said they cannot fit any new vehicle in my budget. And I quit making showroom visits and started doing my internet search and asked Scott Zielinski from Mercedes Benz Wilmington online for an appointment for the 1st Friday of October. He asked me to come and visit their dealer ship a week early since they are going through end of month & quarter sales and they will make every effort to fit a new vehicle in my budget. When I went to the Mercedes Benz show room same day evening (a week earlier that I planned), I was introduced to Michael Sassone who went over my requirements and showed me their range of vehicles, I test drove couple of them. I went home to check my options and also to discuss with my family. Next Day, almost every dealer I visited called me back multiple times reducing their initial price every time they call back. But, being impressed by the professionalism shown by Michael Sassone - I went back to him even though I had few other options. He went over my budgetary requirements; he gave me the available options. Joe & Marcia extended their courtesy in the deal and within few minutes Michael Sassone offered me a deal that I could not refuse. The statement that I was impressed with most at Mercedes Benz of Wilmington was - Michael & Joe asked me to DRIVE THE BRAND NEW VEHICLE HOME KEEP IT THAT NIGHT, SHOW IT TO MY FAMILY AND IF THEY DON'T LIKE IT RETURN IT, NO QUESTIONS ASKED. I wasn't offered that by anyone else, that shows the kind of confidence they have in their range of vehicles. More