![](http://dealerrater.com/ncdn/u/2.20250127.944/Graphics/icons/close-x-orange.png)
Mercedes-Benz of Wilmington
Wilmington, DE
Filter Reviews by Keyword
By Type
Showing 1,583 reviews
Superior Service at a Fair Price In a competitive environment where you could essentially go anywhere to lease or buy a car, I would highly recommend reaching out to Carlos Arias as y In a competitive environment where you could essentially go anywhere to lease or buy a car, I would highly recommend reaching out to Carlos Arias as your first call. I reached out to 3 other dealers in the DC metro area, and all of the sales reps insisted I come in to the dealer to "negotiate" the best deal! No thanks. I don't want the "manager" to go thru their sales pitch. There are enough tools and resources to determine a fair price. Carlos made the sales process of buying a car extremely easy. Not to mention, he drove my new GL450 to me and saved me hours of drive time and paperwork. He picked up my trade in, I signed a few documents and that was it! Call him, you will not be disappointed! More
Outstanding service! This dealership has to be hands down the best I have ever dealt with! I've owned several different vehicles from other car manufacturers over the yea This dealership has to be hands down the best I have ever dealt with! I've owned several different vehicles from other car manufacturers over the years and MB of Wilmington is fantastic. From the show room floor to the service department they make you feel like a valued customer every time you walk through the door. Dave Gershman goes above and beyond to make you feel comfortable when purchasing a vehicle, which is why I'm a repeat customer. He is patient and professional as you make your decision, and he is always willing to go the extra mile. I highly recommend you ask for Dave when you visit! More
Worst salesman/ person even! Called about a vehicle. Rick acted bothered and hung up. I called back and he denied even taking to me. Liar, unprofessional, DO NOT TRUST THIS GUY!!! Called about a vehicle. Rick acted bothered and hung up. I called back and he denied even taking to me. Liar, unprofessional, DO NOT TRUST THIS GUY!!!! More
The way customers should be treated ! Having purchased many cars during my lifetime, I can say this was far the best experience I have ever had with this type transaction. Everyone from fi Having purchased many cars during my lifetime, I can say this was far the best experience I have ever had with this type transaction. Everyone from first contact were courteous, professional and polite. As a business owner with many years of sales experience I was delighted to deal with Dave Gershman. From the first contact, right on through the transaction, and after the sale he showed the kind professionalism you would expect from Mercedes Benz. Actually beyond expectations. I highly recommend Dave and Mercedes Benz of Wilmington. More
Very Good. Since 1980, I have owned four Mercedes. While my experience in the past has been good, Dave Gershnan went above and beyond to get us the exact car Since 1980, I have owned four Mercedes. While my experience in the past has been good, Dave Gershnan went above and beyond to get us the exact car and deal that we wanted. Dave is very knowledgeable and answered all our questions. He is a consummate professional. I also appreciated Dave's follow-up with us after we purchased our car. I recommend to anyone, considering purchasing a Mercedes, to contact Dave from Mercedes Benz of Wilmington. They will not be disappointed. More
WOW! Win One With Dave I went in thinking that I would really have a tough time getting the car of my dreams and then I met Dave at Mercedes Benz of Wilmington. From the fir I went in thinking that I would really have a tough time getting the car of my dreams and then I met Dave at Mercedes Benz of Wilmington. From the first handshake, to the test drive, to the closing of the deal, Dave was reassuring and very knowledgeable and helpful. He is friendly and a consummate professional. I had a winning experience and got my dream car. I had a WOW experience! I Won One With Dave! I highly recommend Dave and Mercedes Benz of Wilminton. Go see for yourself. More
Professional and easy to business with. David Gershnan, Mercedes-Benz Wilmington, Sales Consultant is very knowledgeable and easy to do business with. Geoffrey Townsend, Internet Sales foun David Gershnan, Mercedes-Benz Wilmington, Sales Consultant is very knowledgeable and easy to do business with. Geoffrey Townsend, Internet Sales found the model and options important to me. Dave has also been very helpful after the car was delivered. I recommend anyone considering purchasing a Mercedes, contact Dave Gershman. Wilmington Mercedes Benz is first class. More
Great experience. Great customer service, low pressure and honored Usaa's pricing. They made sure the car was there prior to arrival and the complete sales experience Great customer service, low pressure and honored Usaa's pricing. They made sure the car was there prior to arrival and the complete sales experience was great. They offered multiple options for me to take the car on a Saturday, since I was out of state. The car was cleaned and fueled prior to taking it home. Again excellent costumer service and very prompt on all responses. Definitely recommend them. More
Most wonderful car experience I've had in a long time. I usually purchase a car every three years. I have dealt with many dealer's in the past 25 years. Carlos has made my car buying experience exceptional I usually purchase a car every three years. I have dealt with many dealer's in the past 25 years. Carlos has made my car buying experience exceptional. I chose 2 vehicles I liked and negotiated a deal within minutes. I'm usually in a dealership for hours but Carlos and Dru made this the absolute best experience I could ever ask for. I had a minor issue with a tire and Carlos addressed it in a timely manner. These are 2 professionals and I would recommend them along with Mercedes Benz of Wilmington to all my friends and family. More
Great Service I experience wonderful great service at mercedes-Benz of wilmington,de Carlos Arias is the man the guys here are great its like one big family I experience wonderful great service at mercedes-Benz of wilmington,de Carlos Arias is the man the guys here are great its like one big family More