Mercedes-Benz of Wilmington

Buying My 1st Mercedes CLA 250 - Ask for David Gershman David was extremely passionate from the start, personable, and most importantly knowledgeable about all of the vehicles and services at Mercedes-Benz David was extremely passionate from the start, personable, and most importantly knowledgeable about all of the vehicles and services at Mercedes-Benz of Wilmington. I had a very unique situation and David was extremely helpful and very supportive of the ability to get me in a new car, so it was hard not to make the purchase while working with him. Ask for David...he's the best of the best! More

Great experience! Alissa is a great sales person and very knowledgeable. I would not buy a car from anyone else! She is very helpful and always takes care of my needs i Alissa is a great sales person and very knowledgeable. I would not buy a car from anyone else! She is very helpful and always takes care of my needs in a timely manner! More

Great purchase experience Very friendly experience. Dave was very engaging and gave us all the information we needed for the vehicle. He was very friendly, it almost felt like Very friendly experience. Dave was very engaging and gave us all the information we needed for the vehicle. He was very friendly, it almost felt like we knew him for a very long time. He gave us our space to think about the overall ordeal and did not push us at all. He was very clear on what was under his control in terms of discounts on the price. Discussion with Carlos was very straightforward. He was very clear on what he could do more and when I told him the price I was comfortable with he made it happen only because he could. No playing games or any xxxxxxxx. Overall Dave and Carlos make it a very pleasant experience More

Top-notch sales service experience First starting dealing with Alissa several years ago when my wife traded in her BMW. I'll be honest, if it wasn't for Alissa's expertise and custome First starting dealing with Alissa several years ago when my wife traded in her BMW. I'll be honest, if it wasn't for Alissa's expertise and customer service, we probably would've stayed with BMW. We have since leased and purchased several vehicles from the Wilmington Benz dealer location. We both want to thank Alissa and the dealer for going above and beyond in all aspects of vehicle process! Keep up the great work! More

Dave Gershman Dave, our sales representative was a delight to work with, thorough explanation of the auto, assistance with insurance coverage, and financing. He wen Dave, our sales representative was a delight to work with, thorough explanation of the auto, assistance with insurance coverage, and financing. He went out of his way to see that we were comfortable with the entire process. More

Very accommodating After shopping around for a GLA 250 and going to multiple dealerships it was very refreshing to meet and have Alissa work out the deal she did ,so I c After shopping around for a GLA 250 and going to multiple dealerships it was very refreshing to meet and have Alissa work out the deal she did ,so I could lease exactly I wanted. She was very professional and cheerful and made sure the whole process went smoothly. I will definitely be back once my lease is up. I really love my Benz. Thank you! More

Great experience Bought my first Mercedes, and Alissa was my sales person. I had such a great experience with Alissa. She definitely helped with my car shopping anxie Bought my first Mercedes, and Alissa was my sales person. I had such a great experience with Alissa. She definitely helped with my car shopping anxiety! More

Impressive Experience Alissa provided me the ideal car buying experience. Not only was she knowledgeable on the ins and outs of the cars and functions, but she provided suc Alissa provided me the ideal car buying experience. Not only was she knowledgeable on the ins and outs of the cars and functions, but she provided such a smooth and hassle free sales experience. If you’re looking for an honest salesperson who truly looks to make the best possible deal for you, then go with Alissa. Her charming personality is an added bonus, and I look forward to working with her again on my next buy! More

Outstanding Service and Excellent Experience I came in on a busy Saturday to have my 2006 Mercedes car serviced, with an interest of exploring the options of purchasing a new SUV in the near fut I came in on a busy Saturday to have my 2006 Mercedes car serviced, with an interest of exploring the options of purchasing a new SUV in the near future. Over the last few weeks, I test drove the 2018 Audi and 2018 E-Pace Jaguar. I had an enjoyable encounter first with Derek Wimbish and then Dave Gershman (who has a great sense of humor) took time to explain all of the great features the 2018 SUV offered and insisted that I take it for a test drive... and the rest is history as I am now the proud owner of a 2018 SUV GLC-300. This SUV offers so many new features that makes the driver feel more at ease because of the all the fantastic safety features and controls which are right at your fingertips. My wife and I are excited to take the car on the road for a long leisure drive. Thank you to the entire Mercedes team (Derek, Dave, Sie and Kelly) who were extremely friendly and knowledgeable. I really appreciate that Dave and Kelly took the extra time to make sure that I was fully aware of the great features. Sie answered all of my financial questions and Kelly put my mind at ease before I took my new SUV home. A special thanks to Derek, who, despite a busy day, made me feel that I was the only customer in the showroom. I was invited to stop by or call any time that I had a question about the SUV. This is the beginning of a lasting connection! I will most definitely share this great experience with my family, friends and church family. More

Excellent Sales and services made life much easier.. One of the best purchase that I have never made for a long time.... Sale representative was knowledgeable, courtesy and carefully going through every One of the best purchase that I have never made for a long time.... Sale representative was knowledgeable, courtesy and carefully going through every steps of the way to explore my new drive. Even got a chance to test drive few vehicles during the process...love the services that David has provided and assistance's Can't expect for any better buy.... Keep up the good work Thank you, More