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Mercedes-Benz of Wilmington

Wilmington, DE

3.8
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

October 14, 2019

Only Service department is good!!! I purchased a preowned 2018 E300 from a different dealer...for some reason..my park assistant was not working , Ms Carol was excellent ...she handled More

by Ravi J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carol Wilson, Mike Manley, Dru Brahmbhatt
October 14, 2019

Great service! I had a tire issue and thought I had a nail in my tire. Called and scheduled time to get in to the dealer. After short while the service technician More

by CUNNINGHAMCHARLES20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept., Dru Brahmbhatt, David Gershman
October 14, 2019

bad service The place was dirty and i felt like I was a disruption in there day. I don't think that a customer should feel that way More

by CAEATON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dru Brahmbhatt, Derek Wimbish
September 19, 2019

Superior Service I waited 10 Yes to purchase a new car as the car buying experience has been awful and stressful. Alyissa made the experience beyond amazing. She took More

by Alicia Carey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alissa Facciolo
August 26, 2019

"Best Experience Ever" From day one that I spoke with David Gershman, to then my appointment to test drive several vehicles...I must say David was the most friendly, patient More

by Kim M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, David Gershman
March 13, 2019

Very unprofessional I had a very unplesant experience this week at Mercedes Wilmington service center. “I dont care” attitude was everywhere from the front desk to the More

by Dr Buddy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
There were multiple people.
February 02, 2019

Excellent Experience Dave Gershman was excellent working with me to find the perfect car. He took his time finding out exactly what I wanted and went over every detail. More

by Jackson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gershman
January 29, 2019

Outstanding Customer Serivce Terrific experience at MB of Wilmington. Outstanding customer service - my sales person delivered the car 90 miles to me and picked up the old one. More

by BeachBenz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, David Gershman
January 29, 2019

Always a rewarding experience...true professional I went car shopping at Mercedes Benz of Wilmington to look for a new vehicle. We are always greeted by David Gershman, who makes us feel warm and c More

by Jbart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gershman
November 26, 2018

Outstanding Salesman Recently purchased a new vehicle.I have purchased many vechicles at this dealership in the past and have always received outstanding service. My sale More

by Big Baby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic., Dru Brahmbhatt, Derek Wimbish
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