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Mercedes-Benz of Wilmington

Wilmington, DE

3.8
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

October 16, 2019

Excellent services. My services person was very good and I only waited 1 hrs. My wait was perfect and the refreshments enjoyed. Thanks you for taking care o More

by JOYCEBROWN62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
October 16, 2019

Service Excellent customer service, accommodating with loaner car . Addressed all vehicle issues promptly . Loaner car was excellent ... Dealer ship is on th More

by DHORNER80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
October 16, 2019

Auxiliary Battery Malfunction Warning came on my dashboard, I drove in Service, meet Carol Wilson she wrote me up and said it would take an hour and a half. In an hour car was rea More

by BLUKEJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Wilson
October 16, 2019

New C class purchase Dave was very attentive and thorough. The purchase process was very smooth and we got the price we were looking for. Very happy with everyone involved More

by DVP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt, David Gershman
October 15, 2019

EXCELLENT PEOPLE WORKING AT MERCEDES BENZ OF DELAWARE . VERY PROFESSIONAL DATS DA ONLY PLACE I WOULD TAKE MY BENZ . I WOULD RECOMMEND MERCEDES BENZ SERVICE . More

by WILLIAMEXUM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JASON
October 15, 2019

Rick Umami is the best!!! great experience, awesome car and wonderful man, Rick! Before I was leasing a GLC for my wife. this time I figured let’s go a bit bigger to the GLE, s More

by RJPATEL3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani
October 15, 2019

2009 Sprinter Diesel Chateau Citation We experienced power issues with our Sprinter RV and had it towed to Mercedes-Benz of Wilmington. Our service advisor, Jason, and the technician, Jake More

by KUPDAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason and Jake : Sprinter Service.
October 15, 2019

Unprofessional Sloppy job, did not set clock Had to return for 2nd appointment Again did not set clock and other functions I don’t care attitude on cost of serv More

by L.MS.333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jason
October 15, 2019

a fast and friendly sale This is my third Mercedes and enjoy the look and feel of the car. Benz of Delaware on Lancaster Pike always act very professional and friendly toward More

by TARAWARNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Gershman
October 15, 2019

Good service The waiting area is so small. Need more chairs, more coffee machines. Wish the shuttle driver are friendlier, more conversational so the customer feel More

by RTIROK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know
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