Mercedes-Benz of Wilmington

Very professional! She makes the car buying experience a breeze. I never once felt pressured to buy, and yet she was there for every concern and question! See Alissa for your next vehicle! breeze. I never once felt pressured to buy, and yet she was there for every concern and question! See Alissa for your next vehicle! More

Great buying experience and excellent customer service I worked with Samy Hamza all the way. We had a lot of questions as we were not sure what 2020 CLA 250 we wanted to buy. Samy listened to us patiently I worked with Samy Hamza all the way. We had a lot of questions as we were not sure what 2020 CLA 250 we wanted to buy. Samy listened to us patiently and answered all the questions we had. He was so knowledgeable about the car and knew every gadget it has and how they operate. Thanks to him, we learned a lot about this slick car in a day. It was a great buying experience. More

Change rear tires Was able to receive cost, and place the order by email. Received call to schedule service as soon as available operator was available. Could wait with Was able to receive cost, and place the order by email. Received call to schedule service as soon as available operator was available. Could wait with confort during the service Received car cleaned More

What happened to the complimentary car wash? I’m not sure if I need to ask for car wash when I get my car serviced, I thought it came with the service but I never get it, it makes me wonder if I’ I’m not sure if I need to ask for car wash when I get my car serviced, I thought it came with the service but I never get it, it makes me wonder if I’m getting everything else I’m supposed to get. More

It was a pleasure Buying a car is not something I look forward to....that being said, Dave Gershman and the folks at Wilmington Mercedes Benz made the process not only Buying a car is not something I look forward to....that being said, Dave Gershman and the folks at Wilmington Mercedes Benz made the process not only painless but actually pleasurable. Everyone was very professional and the process was efficient. I wouldn’t hesitated to recommend them to others. More

Great service Mr Anthony is very friendly service person. He provides excellent customer service. He’s very professional and the car was completely in a timely fash Mr Anthony is very friendly service person. He provides excellent customer service. He’s very professional and the car was completely in a timely fashion. I would highly recommend Anthony More

Good experience. Professional service. I had a good experience with my repair. Timely and professional. My service advisor was very courteous and pleasant. My vehicle was diagnosed and corr I had a good experience with my repair. Timely and professional. My service advisor was very courteous and pleasant. My vehicle was diagnosed and correct repair was done on it. More

Very Satisfied Customer I communicated by email and was pleased with the messages I received I decided to meet in person. The meeting could not have gone better. Alissa, sale I communicated by email and was pleased with the messages I received I decided to meet in person. The meeting could not have gone better. Alissa, salesperson, was very pleasant, sincere and easy to deal with. I walked out of their showroom with a Pre-owned new car. I am very satisfied with the service and my new car. More

Outstanding quality servce The service writer Carol is a pleasure to deal with keeping me informed and the service department does a great job getting the service done and timel The service writer Carol is a pleasure to deal with keeping me informed and the service department does a great job getting the service done and timely. More

Service Great service and price very friendly. Carol and Jason are the best Gabe me a loaner and finished on time easy access and no waiting Great service and price very friendly. Carol and Jason are the best Gabe me a loaner and finished on time easy access and no waiting More