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Mercedes-Benz of Wilmington
Wilmington, DE
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 10, 2020
I was looking for a certified mercedes E 350 I was looking for a certified Mercedes E 350. Samy showed me the car I was looking for. He got me a good deal on this car. He was very friendly and a I was looking for a certified Mercedes E 350. Samy showed me the car I was looking for. He got me a good deal on this car. He was very friendly and a pleasure to do business with. I would recommend anyone looking for a car to ask for Samy. Thanks, Alan More
by alan
Employees Worked With
Samy Hamza
January 09, 2020
I had my S550 serviced at Wilmington - Benz of Wilmington. My service advisor name is Tony. He done a superb job coordinating my vehicle service and loaner vehicle. He treated my car as if it was Wilmington. My service advisor name is Tony. He done a superb job coordinating my vehicle service and loaner vehicle. He treated my car as if it was his very own. I will always look for Tony when I get my vehicle serviced at Wilmington. More
by handycarlton859
Employees Worked With
Tony Saienni
December 31, 2019
Very Informative Alissa was the first sales person to walk up to us, she really knew her stuff!!! Very detailed about the car that we were considering, she explained e Alissa was the first sales person to walk up to us, she really knew her stuff!!! Very detailed about the car that we were considering, she explained everything that came with the car. We were considering buying the car from a Non Mercedes dealer, after talking with her, I realized that was no longer an option. She informed us how important it is to buy from the Mercedes dealer, Also how important it is having your Mercedes certified. More
by LL
Employees Worked With
Alissa Facciolo
December 30, 2019
Test drive was perfect. So I go in to talk money and I was given a Finance person who was in training. When I go in 2 days later I get the true Finance guy who told me to forget anything I was told before was given a Finance person who was in training. When I go in 2 days later I get the true Finance guy who told me to forget anything I was told before???? The was car was purchased all cash deal - 2016 GLC. The next day I had issues with the breaks/rotors squeaking that did not occur prior. Funny thing is it only happens when I’m backing out - the car was parked for me to just drive out the dealership so did not realize the issue until I was backing out of the garage on my way to work. I called the issue in and they said it was my issue, however they want me to be happy and would fix it. I took the car in and well it wasn’t fixed- they put in the notes the car may still have the issue? Really? I know the game - document the details, but not what was actually discussed. Registration not completed on time- purchased the car 2 months ago. I’m told by MBoW that DMV is behind schedule - DMV says they don’t have paperwork? I would NEVER recommend this place to a friend - maybe an enemy. This is the 3rd Benz I’ve had - the first I’ve brought from MBoW and the last. If I ever hear of anyone wanting to by a Mercedes Benz I would tell them to NOT by it from the Wilmington dealership and or to have any service done as they would be wasting money and their time. More
by WBENZC280
Verified CustomerEmployees Worked With
Samy Hamza, Jason Kuczeriawenko
December 19, 2019
I went into the sales department to get information on some of the models and spoke with Samy. I told him I was only looking at this point. He let me test drive 3 different models and was very knowledgeab some of the models and spoke with Samy. I told him I was only looking at this point. He let me test drive 3 different models and was very knowledgeable about the features. I was impressed that he took the time to answers my questions knowing I’m not ready to purchase. I will go to this dealership for my vehicle when the time comes. Thanks to Samy for the great experience!!! More
by Purple1416
Employees Worked With
Samy Hamza
December 19, 2019
Very welcoming person, and really helpful and understandable. I felt my self very comfortable looking at cars unlike pushy sales people. Also very professional guy. understandable. I felt my self very comfortable looking at cars unlike pushy sales people. Also very professional guy. More
by Gonul K
Employees Worked With
Samy Hamza
December 13, 2019
Definitely recommend Sammy if your looking for a car Definitely recommend Sammy if your looking for a car Mercedes Benz of Wilmington De is the place to be, be sure to see Sammy! he’s excellent he made Definitely recommend Sammy if your looking for a car Mercedes Benz of Wilmington De is the place to be, be sure to see Sammy! he’s excellent he made everything perfect for me and my husband buying our car extremely nice and takes his time to make sure things goes right for you! He made the whole process so easy. Will definitely be back !! More
by Gia Stanley
Employees Worked With
Samy Hamza
December 09, 2019
Very Good Service Good Service, good communication and prompt service. Jason has always been very good to deal with. His communications, follow through and fairness in Good Service, good communication and prompt service. Jason has always been very good to deal with. His communications, follow through and fairness in having our equipment repaired at a fair price. More
by JIM.WILKERSON
Employees Worked With
Jason Kuczeriawenko
December 09, 2019
Excellent service. Samy helped to take the final decision in one visit and explained all the benefits of 2020 GLE compared to other similar options. Would love to work w Samy helped to take the final decision in one visit and explained all the benefits of 2020 GLE compared to other similar options. Would love to work with him again More
by PCHITTI
Employees Worked With
Samy
December 09, 2019
Excellent Good service. Dealing with Finance was slow even though I was not financing. Otherwise good experience and Samy was excellent. Fair price. Thank you. Good service. Dealing with Finance was slow even though I was not financing. Otherwise good experience and Samy was excellent. Fair price. Thank you. Chris More
by CSADIQ1234
Employees Worked With
Jaclyn Melchior
