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Mercedes-Benz of Willoughby
Willoughby, OH
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Everyone at the dealer ship assisted in everyday possible to make comfortable and to assist My sales associate. I felt safe and comfortable inside the business. to make comfortable and to assist My sales associate. I felt safe and comfortable inside the business. More
Absolutely the best car buying experience ever! It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted m It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted me right at the door and was just a joy to work with. Thank you Kevin! More
We traveled from a distance to view the unique and special inventory at this dealership after having looked for many months in many states to no avail and WOW! the experience did not disappoint! We w special inventory at this dealership after having looked for many months in many states to no avail and WOW! the experience did not disappoint! We were in excellent hands with Mo Soliman and the entire team at the dealership! Mo was patient, fun, kind and just wanted us to be in good hands. We were treated with the utmost care and respect and the team even stayed late on their own accord to ensure smooth delivery since we were not local. Bruno, Francesco, Michael Leikin and so many others made us feel really valued and cared for. They are knowledgeable, supportive and fair in their dealings. Primo experience. More
Excellent service from the moment we walked in the door! Our salesperson Gene Hauck was friendly knowledgeable and quick. Would absolutely purchase from them again. Our salesperson Gene Hauck was friendly knowledgeable and quick. Would absolutely purchase from them again. More
Our experience buying our first Mercedes GLE 350 was amazing. Mohamed Soliman was our sales person. He was very attentive and patient with us through the whole process. He was very friendly, knowledg amazing. Mohamed Soliman was our sales person. He was very attentive and patient with us through the whole process. He was very friendly, knowledgeable, and excited about each car he showed us. Ty Whiting, the sales manager was also very nice and worked with us on our trade in. Francesco Nappo, the finance manager went through all the paperwork fast, correctly, and answered any questions that we had. The whole experience was easy and without any pressure. We would highly recommend this dealership if you are interested in the Mercedes automobiles. More
I bought a at this dealership from my home in Arizona. Brian and Kevin were exceptionally responsive and a delight to work with. They and the dealership get my kudos for their opened, honestly and ease Brian and Kevin were exceptionally responsive and a delight to work with. They and the dealership get my kudos for their opened, honestly and ease of transaction. A+ in my book. More
Phenomenal service by everyone, but especially by Frank Waite. Frank was super helpful, knowledgeable, and personable. He went out of his way for me and made sure that I was completely happy. great place w Waite. Frank was super helpful, knowledgeable, and personable. He went out of his way for me and made sure that I was completely happy. great place with great people and great cars! i love my car and will be going back for my next one. More
Just purchased a Mercedes GLC 300 from Leikin on 8/26/21. By far, the integrity and detail of service at this dealer, is the best I have ever received. Our salesperson, Gene Hauck was amazing--- It felt like By far, the integrity and detail of service at this dealer, is the best I have ever received. Our salesperson, Gene Hauck was amazing--- It felt like we were dealing with an old friend. Definitely go to this dealership. Trust me, will you not be disappointed. More