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Mercedes-Benz of Willoughby

Willoughby, OH

4.9
145 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 145 reviews

November 03, 2021

Excellent service from the moment we walked in the door! Our salesperson Gene Hauck was friendly knowledgeable and quick. Would absolutely purchase from them again. More

by donnacall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hauck, Matt Morris
October 25, 2021

Our experience buying our first Mercedes GLE 350 was amazing. Mohamed Soliman was our sales person. He was very attentive and patient with us through the whole process. He was very friendly, knowledg More

by tarasmith1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Morris
October 18, 2021

Bought many cars but, Gene Hauck made this the easiest ever! Thx Michael Leikin also! More

by Rmondora31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hauck
October 11, 2021

I bought a at this dealership from my home in Arizona. Brian and Kevin were exceptionally responsive and a delight to work with. They and the dealership get my kudos for their opened, honestly and ease More

by siljac126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rapopport and Kevin Conant
September 22, 2021

Phenomenal service by everyone, but especially by Frank Waite. Frank was super helpful, knowledgeable, and personable. He went out of his way for me and made sure that I was completely happy. great place w More

by sage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Waite
August 27, 2021

Just purchased a Mercedes GLC 300 from Leikin on 8/26/21. By far, the integrity and detail of service at this dealer, is the best I have ever received. Our salesperson, Gene Hauck was amazing--- It felt like More

by lisadebick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leikin, Bruno, Brent, and Gene Hauck
August 08, 2021

We bought a 2021 C300 Coupe which is a great mix of luxury, performance and style. We bought it from Frank Waite who gave us A+ customer service. He tracked it for us from Germany till it reached Leiki More

by Kenny
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Waite….5 STARS
May 29, 2021

Mikal and Ty were both amazing to work with. Actually everyone at the dealership were wonderful to work with. I would definitely recommend this dealership. More

by Dana Jacob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morris
May 27, 2021

Very pleased with experience. Mikal was great. He was extremely knowledgeable about the GLS! Nice value for my trade in also! Service Dept has always been great too. More

by Vince D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikal Gamble
May 23, 2021

I never thought I would be driving a Lexus ever bye Mo Soliman made my dream come true thank you the entire Leikin family t More

by Supermomrobie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
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