Mercedes-Benz of Willoughby
Willoughby, OH
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I bought a at this dealership from my home in Arizona. Brian and Kevin were exceptionally responsive and a delight to work with. They and the dealership get my kudos for their opened, honestly and ease Brian and Kevin were exceptionally responsive and a delight to work with. They and the dealership get my kudos for their opened, honestly and ease of transaction. A+ in my book. More
Phenomenal service by everyone, but especially by Frank Waite. Frank was super helpful, knowledgeable, and personable. He went out of his way for me and made sure that I was completely happy. great place w Waite. Frank was super helpful, knowledgeable, and personable. He went out of his way for me and made sure that I was completely happy. great place with great people and great cars! i love my car and will be going back for my next one. More
Just purchased a Mercedes GLC 300 from Leikin on 8/26/21. By far, the integrity and detail of service at this dealer, is the best I have ever received. Our salesperson, Gene Hauck was amazing--- It felt like By far, the integrity and detail of service at this dealer, is the best I have ever received. Our salesperson, Gene Hauck was amazing--- It felt like we were dealing with an old friend. Definitely go to this dealership. Trust me, will you not be disappointed. More
We bought a 2021 C300 Coupe which is a great mix of luxury, performance and style. We bought it from Frank Waite who gave us A+ customer service. He tracked it for us from Germany till it reached Leiki luxury, performance and style. We bought it from Frank Waite who gave us A+ customer service. He tracked it for us from Germany till it reached Leikin Mercedes Benz. Frank made our experience of purchasing a new car very gratifying. He explained how the car operates in great detail before we left the dealership. If you are thinking of purchasing a new car (or used car) we recommend Frank Waite, Sales & Product Consultant, at Leikin Mercedes Benz of Willoughby, Ohio. More
Mikal and Ty were both amazing to work with. Actually everyone at the dealership were wonderful to work with. I would definitely recommend this dealership. everyone at the dealership were wonderful to work with. I would definitely recommend this dealership. More
Very pleased with experience. Mikal was great. He was extremely knowledgeable about the GLS! Nice value for my trade in also! Service Dept has always been great too. extremely knowledgeable about the GLS! Nice value for my trade in also! Service Dept has always been great too. More
This family owned dealership makes all the difference. We couldn't have asked for a nicer, knowledgeable, personable salesman than Kurtis Borsi. He went way beyond what any other car salesman has ever done. couldn't have asked for a nicer, knowledgeable, personable salesman than Kurtis Borsi. He went way beyond what any other car salesman has ever done. When it was time to pick up our 2021 GLS 450 Kurtis even offered to come in on his day off if it was more convenient for us. Ty who assisted with our purchase was just as nice and helpful. Thanks again to the both of you for making our purchase so seamless. Great job. More
Can’t say enough good things about Ty and Mo! Both were Can’t say enough good things about Ty and Mo! Both were very responsive, even on their day off, to extensive information requests, to multiple calcu Can’t say enough good things about Ty and Mo! Both were very responsive, even on their day off, to extensive information requests, to multiple calculations of different financing structures, and to a unique delivery situation. Unusually professional. Buying from the right dealer is as important as buying the right car. I look forward to dealing with them again. More