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Mercedes-Benz of Willoughby

Willoughby, OH

5.0
149 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 149 reviews

February 25, 2022

Everyone at the dealer ship assisted in everyday possible to make comfortable and to assist My sales associate. I felt safe and comfortable inside the business. More

by Ethelhill1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morris
Feb 25, 2022 -

Ethelhill1127 responded

Everything and service was excellent

February 14, 2022

Absolutely the best car buying experience ever! It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted m More

by Mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
December 11, 2021

Fantastic experience! Thank you Michael and Mo for handling everything from A to Z! Very happy More

by Stsiperson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morris
November 29, 2021

We traveled from a distance to view the unique and special inventory at this dealership after having looked for many months in many states to no avail and WOW! the experience did not disappoint! We w More

by happybuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
November 03, 2021

Excellent service from the moment we walked in the door! Our salesperson Gene Hauck was friendly knowledgeable and quick. Would absolutely purchase from them again. More

by donnacall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hauck, Matt Morris
October 25, 2021

Our experience buying our first Mercedes GLE 350 was amazing. Mohamed Soliman was our sales person. He was very attentive and patient with us through the whole process. He was very friendly, knowledg More

by tarasmith1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Matt Morris
October 18, 2021

Bought many cars but, Gene Hauck made this the easiest ever! Thx Michael Leikin also! More

by Rmondora31
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Hauck
October 11, 2021

I bought a at this dealership from my home in Arizona. Brian and Kevin were exceptionally responsive and a delight to work with. They and the dealership get my kudos for their opened, honestly and ease More

by siljac126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Rapopport and Kevin Conant
September 22, 2021

Phenomenal service by everyone, but especially by Frank Waite. Frank was super helpful, knowledgeable, and personable. He went out of his way for me and made sure that I was completely happy. great place w More

by sage
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Waite
August 27, 2021

Just purchased a Mercedes GLC 300 from Leikin on 8/26/21. By far, the integrity and detail of service at this dealer, is the best I have ever received. Our salesperson, Gene Hauck was amazing--- It felt like More

by lisadebick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Leikin, Bruno, Brent, and Gene Hauck
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