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Mercedes-Benz of Willoughby

Willoughby, OH

4.9
145 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 145 reviews

April 01, 2022

Bob Alponat provided me with excellent customer service at Mercedes-Benz of Willoughby. I stayed at this location instead of North Olmsted because of his knowledge, truthfulness, customer approach, and ser More

by jazatty1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Alponat
March 31, 2022

I had the most pleasant experience working with Mo. He was patient and understanding, and the process of getting my first Mercedes was absolutely delightful! More

by heilmanwilliam10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
March 14, 2022

My dad purchased a new vehicle with Mo at Mercedes of Willoughby, he was patient and thorough. Everyone that played a part in my dad achieving his dream car, we thank you. More

by BRQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Matt Morris
March 06, 2022

I had my best car-buying experience here. Everyone was so personable and helpful. Frank and his manager, Ty, made me feel both welcome and completely satisfied with my lease deal. I'm looking More

by britt04us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franke Waite
March 04, 2022

Kevin Conant went way out of his way to make this deal happen. Even drove 100miles to meet me and complete the sale. Everything went smoothly. More

by Patrickmahone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
March 01, 2022

I am highly satisfied and happy with the friendly and cordial service from Mercedes-Benz of Willoughby. Here, I had the opportunity to get introduced to Mr. Mo Soliman who is very helpful, patient, and k More

by arnob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
February 25, 2022

Everyone at the dealer ship assisted in everyday possible to make comfortable and to assist My sales associate. I felt safe and comfortable inside the business. More

by Ethelhill1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morris
Feb 25, 2022 -

Ethelhill1127 responded

Everything and service was excellent

February 14, 2022

Absolutely the best car buying experience ever! It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted m More

by Mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
December 11, 2021

Fantastic experience! Thank you Michael and Mo for handling everything from A to Z! Very happy More

by Stsiperson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morris
November 29, 2021

We traveled from a distance to view the unique and special inventory at this dealership after having looked for many months in many states to no avail and WOW! the experience did not disappoint! We w More

by happybuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
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