Mercedes-Benz of Willoughby

Bob Alponat provided me with excellent customer service at Mercedes-Benz of Willoughby. I stayed at this location instead of North Olmsted because of his knowledge, truthfulness, customer approach, and ser at Mercedes-Benz of Willoughby. I stayed at this location instead of North Olmsted because of his knowledge, truthfulness, customer approach, and service. Thank you, Bob! More

I had the most pleasant experience working with Mo. He was patient and understanding, and the process of getting my first Mercedes was absolutely delightful! He was patient and understanding, and the process of getting my first Mercedes was absolutely delightful! More

My dad purchased a new vehicle with Mo at Mercedes of Willoughby, he was patient and thorough. Everyone that played a part in my dad achieving his dream car, we thank you. Willoughby, he was patient and thorough. Everyone that played a part in my dad achieving his dream car, we thank you. More

I had my best car-buying experience here. Everyone was so personable and helpful. Frank and his manager, Ty, made me feel both welcome and completely satisfied with my lease deal. I'm looking Everyone was so personable and helpful. Frank and his manager, Ty, made me feel both welcome and completely satisfied with my lease deal. I'm looking forward to continuing a relationship with this dealership as I plan to lease more cars from them in the future. As long as I'm part of the MB family, I won't go anywhere else. Thanks again! More

Kevin Conant went way out of his way to make this deal happen. Even drove 100miles to meet me and complete the sale. Everything went smoothly. happen. Even drove 100miles to meet me and complete the sale. Everything went smoothly. More

I am highly satisfied and happy with the friendly and cordial service from Mercedes-Benz of Willoughby. Here, I had the opportunity to get introduced to Mr. Mo Soliman who is very helpful, patient, and k cordial service from Mercedes-Benz of Willoughby. Here, I had the opportunity to get introduced to Mr. Mo Soliman who is very helpful, patient, and knowledgeable. He guided me based on my expectations and discussed every option in an open mind. He answered my hundreds of questions with a smiley face all the time. I was convinced to buy 2021 GLB 250 from their inventory after considering everything and having the test drive. I must mention that they are very honest in their business. Mr. Ty Whiting, Sales Manager of Leikin Motor was also very welcoming and assisted me to have my dream car. I highly recommend this company for buying cars and wish them good luck with their business. I hope they will continue their impressive customer service in the coming days. More

Absolutely the best car buying experience ever! It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted m It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted me right at the door and was just a joy to work with. Thank you Kevin! More

Fantastic experience! Thank you Michael and Mo for handling everything from A to Z! Very happy handling everything from A to Z! Very happy More

We traveled from a distance to view the unique and special inventory at this dealership after having looked for many months in many states to no avail and WOW! the experience did not disappoint! We w special inventory at this dealership after having looked for many months in many states to no avail and WOW! the experience did not disappoint! We were in excellent hands with Mo Soliman and the entire team at the dealership! Mo was patient, fun, kind and just wanted us to be in good hands. We were treated with the utmost care and respect and the team even stayed late on their own accord to ensure smooth delivery since we were not local. Bruno, Francesco, Michael Leikin and so many others made us feel really valued and cared for. They are knowledgeable, supportive and fair in their dealings. Primo experience. More