Mercedes-Benz of Willoughby

If you are in the market for a Mercedes or Volvo, then go to Leiken Motor Company of Willoughby. You won't be disappointed. They were such a pleasure to work with . My sales rep, Frank Waite, is the best I to Leiken Motor Company of Willoughby. You won't be disappointed. They were such a pleasure to work with . My sales rep, Frank Waite, is the best I have ever worked with. He was so knowledgeable and professional and went above and beyond to get me the perfect vehicle. Run don't walk to Leiken Mercedes. More

I was without a car for a month and did not know what I was going to do. I reached out to this dealership about a GLC 300 Coupe I was interested in and got a great salesman named Bob Alponat! Bob was extre was going to do. I reached out to this dealership about a GLC 300 Coupe I was interested in and got a great salesman named Bob Alponat! Bob was extremely helpful in getting me all of the information I needed on the vehicle. I informed Bob about another vehicle I was interested in and he went above and beyond to research a car from another dealership for me and was able to provide me with Car Fax that dealer did not provide. He saved me from buying a lemon. I live in SC and was concerned about rust on the car because of snow and Bob did not hesitant put the car on the lift so I could see the bottom of it. I was unable to test drive the car so Bob Facetimed me and showed me every inch of the car so I could insure there were no imperfections. He was also able to set up shipping to me and the car was delivered in an enclosed trailer. Bob made sure my car buying experience from out of state was seamless and enjoyable. I was nervous overall but he made me feel comfortable and confident in the big purchase I was making. Thank you so much for your excellent customer service Bob. You have just gained a loyal customer!!! More

Very satisfied with the purchase of my new Mercedes’ Benz GLB 250. My sales person Bob Alponat was very professional and knowledgeable about the car I was looking for . The rest of the staff was also very fr GLB 250. My sales person Bob Alponat was very professional and knowledgeable about the car I was looking for . The rest of the staff was also very friendly and was able to get me into my new car at an affordable price, with the current chip shortage. I would highly recommend this dealership. More

Kevin and Gene are super nice. They are very helpful in finding your dream cars and provide great services for test drive, trade in, and car purchases. The whole process is smooth They are very helpful in finding your dream cars and provide great services for test drive, trade in, and car purchases. The whole process is smooth and really enjoyable! More

My new car purchase with sales person Gene Hauck was a great experience . This is my second purchase at this dealership . great experience . This is my second purchase at this dealership . More

Our salesperson Mo worked very hard and really stuck with it to help us find the right vehicle. Highly recommend him. it to help us find the right vehicle. Highly recommend him. More

We recently purchased a Mercedes S580 from Kevin Conant of Mercedes- Benz of Willoughby, It was by far one of the best car buying experiences I have had. He was low key, very knowledgeable, and extremely h of Mercedes- Benz of Willoughby, It was by far one of the best car buying experiences I have had. He was low key, very knowledgeable, and extremely helpful! ( He spent one and one half hours going over all of the features of the car with me and my wife.) He worked diligently to present us with a deal that worked for us. I would definitely recommend Kevin to anyone looking to purchase a vehicle. More

Bob Alponat provided me with excellent customer service at Mercedes-Benz of Willoughby. I stayed at this location instead of North Olmsted because of his knowledge, truthfulness, customer approach, and ser at Mercedes-Benz of Willoughby. I stayed at this location instead of North Olmsted because of his knowledge, truthfulness, customer approach, and service. Thank you, Bob! More

I had the most pleasant experience working with Mo. He was patient and understanding, and the process of getting my first Mercedes was absolutely delightful! He was patient and understanding, and the process of getting my first Mercedes was absolutely delightful! More