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Mercedes-Benz of Willoughby

Willoughby, OH

4.9
145 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 145 reviews

August 10, 2020

Brain was wonderful I was looking for a specific car and to be in it by the end of the day and Brian made it happen. Quick and easy. Thanks Brian! More

by AmyJane440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Rapoport
August 07, 2020

The car sold itself but Gene made it such a simple process, no pressure, no stress. Go see him, don’t you deserve to buy a Mercedes??? More

by LReese
Recommend Dealer
Yes
Employees Worked With
Gene Hauck
July 29, 2020

Drove an hour to inspect a used vehicle.. was pleasantly surprised! The vehicle looked like new! Before putting the vehicle on the lot, the dealership put about $2000 into the vehicle. The s More

by Kathy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Soliman, Brett Leikin, Francesco Nappo
July 29, 2020

Thank you being so kind and helpful in our car buying process. Mo was very genuine which you always want to see from a salesperson. I love my new car:) More

by pchatter11
Recommend Dealer
Yes
Employees Worked With
Soliman, Mohamed
July 21, 2020

A great experience when I bought our second vehicle from Frank and Tream! They were kind, helpful and listened to our needs Looking forward to working with Merecedes-Willoughby for a long time! More

by KatHar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Wait
July 18, 2020

First time visiting Willoughby dealership on July 17, 2020. The level customer service Ty , Gene & Sage provided was magnificent. Forever a client. Purchased a 2020. More

by TB81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Ty, Sage
July 09, 2020

Awesome Experience at Leiken Mercedes Benz of Willoughby We had a wonderful experience at Mercedes Benz of Willoughby! We would highly recommend them. Gene Hauck, our sale rep, was wonderful! He didn't pre More

by lazorjulie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Hauck
July 06, 2020

The people were very friendly and helpful. Mo Soliman, Sales Consultant, went the extra mile and made us feel important. Best car buying experience of my life. More

by Ron S.
Recommend Dealer
Yes
Employees Worked With
Mo Soliman, Mike Bonitati
June 24, 2020

buyer online buying was very easy and friendly staff made it a pleasant experience. Car was delivered as promised and paper work was completed without any i More

by tomaaia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Soliman, Matt Morris
June 15, 2020

I recently purchased a new c 300 cabriolet from Leikin Mercedes-Benz of Willoughby. The whole purchasing process was very pleasurable, easy and the personnel very accommodating. My salesman Kevin Conant More

by Golfer
Recommend Dealer
Yes
Employees Worked With
Kevin Conant, Francesco Nappo
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