Mercedes-Benz of Willoughby

Drove an hour to inspect a used vehicle.. was pleasantly surprised! The vehicle looked like new! Before putting the vehicle on the lot, the dealership put about $2000 into the vehicle. The s was pleasantly surprised! The vehicle looked like new! Before putting the vehicle on the lot, the dealership put about $2000 into the vehicle. The staff was very up front and professional. Our salesman, Mohamed Soliman, was very patient with us and got us pictures and information that we needed to help insure that we did not travel so far and be disappointed. The Pre-owned Manager, Brett Leikin, was very helpful and a pleasure to work with. Finance Manager, Francesco Nappo, was very thorough and made the paperwork process very easy. We were definitely wowed by this establishment and their amazing coffee/hot chocolate machine made the wait very enjoyable. More

Thank you being so kind and helpful in our car buying process. Mo was very genuine which you always want to see from a salesperson. I love my new car:) process. Mo was very genuine which you always want to see from a salesperson. I love my new car:) More

A great experience when I bought our second vehicle from Frank and Tream! They were kind, helpful and listened to our needs Looking forward to working with Merecedes-Willoughby for a long time! Frank and Tream! They were kind, helpful and listened to our needs Looking forward to working with Merecedes-Willoughby for a long time! More

First time visiting Willoughby dealership on July 17, 2020. The level customer service Ty , Gene & Sage provided was magnificent. Forever a client. Purchased a 2020. 2020. The level customer service Ty , Gene & Sage provided was magnificent. Forever a client. Purchased a 2020. More

Awesome Experience at Leiken Mercedes Benz of Willoughby We had a wonderful experience at Mercedes Benz of Willoughby! We would highly recommend them. Gene Hauck, our sale rep, was wonderful! He didn't pre We had a wonderful experience at Mercedes Benz of Willoughby! We would highly recommend them. Gene Hauck, our sale rep, was wonderful! He didn't pressure just gave us all the information we needed to make our decision. We are thrilled with the car! Thank you Leiken! & Gene More

The people were very friendly and helpful. Mo Soliman, Sales Consultant, went the extra mile and made us feel important. Best car buying experience of my life. Sales Consultant, went the extra mile and made us feel important. Best car buying experience of my life. More

buyer online buying was very easy and friendly staff made it a pleasant experience. Car was delivered as promised and paper work was completed without any i online buying was very easy and friendly staff made it a pleasant experience. Car was delivered as promised and paper work was completed without any issues. More

I recently purchased a new c 300 cabriolet from Leikin Mercedes-Benz of Willoughby. The whole purchasing process was very pleasurable, easy and the personnel very accommodating. My salesman Kevin Conant Mercedes-Benz of Willoughby. The whole purchasing process was very pleasurable, easy and the personnel very accommodating. My salesman Kevin Conant is very professional, knowledgeable and easy to deal with. I would highly recommend this dealership and especially Kevin to anyone wanting to purchase a Mercedes! More

GLA250 I recently leased a GLA 250 from Leikin Mercedes Benz in Willoughby. I worked with Michael Leikin and Frank Waite. They made the process extremely eas I recently leased a GLA 250 from Leikin Mercedes Benz in Willoughby. I worked with Michael Leikin and Frank Waite. They made the process extremely easy and enjoyable! Treated me with the utmost respect and kindness. This is my third Mercedes from Leikin. I a break for a few years and when I came back, they welcomed me with open arms! Wonderful people and a wonderful dealership! And, there’s nothing like driving a Mercedes Benz!!!! More

Mohamed Soliman his service was a surprise to me and he has the tool to provide that service I just came there to look by the way how was his words were it caught my attention and it is skills it I give hi has the tool to provide that service I just came there to look by the way how was his words were it caught my attention and it is skills it I give him that opportunity at a 10 Scale of excellence 10 More