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Mercedes-Benz of Willoughby

Willoughby, OH

4.9
145 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 145 reviews

February 13, 2021

I was really frustrated with my local dealership how they tried to take advantage of me and I walked out when I was supposed be picking up my new car. I spent less than an hour off communication with Leiken More

by Swordfishjay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Leiken
February 03, 2021

I recently purchased a CPO Mercedes and worked with Mo Soliman. If you are considering a Mercedes please look him up. He delivered everything I asked for and was extremely professional and efficient dur More

by Marcedwardbray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
February 01, 2021

Leikin has been around forever. There's a reason for that. You don't stay in business without working hard to continue your success, even through some very trying times that saw others fail. I purchased More

by kevin
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
January 23, 2021

Everyone was extremely professional from the moment I reached out about a vehicle. I loved the level of details provided for the certified pre-owned vehicle and prompt phone call follow up. The day of More

by dreanamarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohamed Soliman
December 17, 2020

2021 is now in my garage!! Great experience! I had the 2021 is now in my garage!! Great experience! I had the opportunity to work with salesman Mo. He was awesome! Finding my car was not easy but he was More

by Erica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mo Hegazy
December 14, 2020

Went to look at a 2015 Mercedes-Benz GL-450 at Mercedes-Benz of Willoughby. Called to get info and spoke with Kevin Conant. When I arrived at the dealership Kevin met me and gave me his undivide More

by wmwuscg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
December 09, 2020

Could not have had a more pleasant car buying experience. Gene Hauck was kind, knowledgeable, professional and made my car purchase comfortable and quick. I would highly recommend him if you like dealing wit More

by Timmypjii
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Hauck
December 07, 2020

Huge accolades to Mo Hegazy my sales consultant.,He was Huge accolades to Mo Hegazy my sales consultant., He was very knowledgeable and attentive to my concerns no matter how many-excellence at its best! More

by gulleyto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morris
December 02, 2020

Huge shout out to Frank Waite!! My husband and, I Rob and Lynnette, were very pleased with our experience with Frank. He is very knowledgeable and thorough. Friendly and I felt that we were not rushed in More

by iladyirwin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Morris
November 28, 2020

Hello my name is Mary. My car salesman name is Gene Hauck. Gene is one of The best car salesman ever. During my car purchase experience I became sick so everything was at a standstill. Gene was very t More

by m_mary25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno, Matt Morris
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