Mercedes-Benz of Willoughby
Willoughby, OH
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So last month, My Wife was looking for a forerunner after moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary moving back to Colorado, we’ve always been a diehard Toyota family. She wanted a voodoo blue or a Calvary blue TRD pro we had only found one Calvary blue but it had been in an accident. We found nine voodoo blues, 4Runners and after messaging all the dealerships only two of them responded to us. I requested photos of the chassis and under the vehicle and under the hood to see if there was any major rust since we would be buying the vehicle from out of state only one of these dealerships came through. Frank and Alicia, from Leikin Mercedes-Benz motor company blew us away with the quality of service. I have never experienced that level of service from a car dealership before Frank Waite didn’t just send us photos of underneath the car. He pulled it into the shop put it on the lift pulled all the tires off and sent a detailed video of the undercarriage and anything that he could find. They found a little rip in the CV axle boot so they went ahead and changed out both CV axles rotors and front pads before they put the car back on the lot just because that’s how they do things. At that point me and My Wife both looked at each other and decided that was going to be the vehicle that we were going to purchase they were not pushy through the buying process and they didn’t even charge us for the cv axles or brakes. We close the deal on Thursday and we received the car Sunday morning. They even had their body shop mix us up touch up paint in case we get any rock chips off Roading in it. Even though they might be 1900 miles away I’ll definitely be checking their website when we purchase our next vehicle we have a 16-year-old daughter and a 15-year-old son that are both in the market for cars within the next year. Thank you for services from the Salter’s More
Mo at Mercedes-Benz of Willoughby was amazing to work with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive with! He made my dream car a possibility. Everyone there was kind and knowledgeable and made our car buying experience an easy one. Mo was responsive to questions and concerns and genuinely just wanted to help. More
Mo is by far the greatest sales person we have worked with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensu with. He is very knowledgeable, patient and responsive. He made our experience buying our GLS stress free, and even fun! Mo, Brett and Francesco ensured an excellent buying experience! More
I had a great experience at Leikin Mercedes. My salesman, Frank Waite, was professional and patient . He spent at least 45 minutes with me in my new car explaining all the technology . I al My salesman, Frank Waite, was professional and patient . He spent at least 45 minutes with me in my new car explaining all the technology . I also had a great experience with Cadence and Ty. More
Just bought a new MB GLC300. Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was to Great experience at Leikin Motors. Really had one of the best car buying experiences that I could ever ask for. The salesman, Frank Waite was top notch. Highly recommend him. More
As a family we have just bought our fifth car from MB of Willoughby. The experience has always been nothing short of wonderful. Frank Waite is a wonderful salesperson to deal with along with Michael Leiki Willoughby. The experience has always been nothing short of wonderful. Frank Waite is a wonderful salesperson to deal with along with Michael Leikin. They always have the best interests of the consumer in mind. They are straightforward and honest unlike other dealerships. Would recommend Frank and MB of Willoughby without reservation. More
Mercedes-Benz of Willoughby is one of the most pleasurable car buying experience I ever had. Car buying is usually not a good experience unfortunately . from my initial contact with the Internet s pleasurable car buying experience I ever had. Car buying is usually not a good experience unfortunately . from my initial contact with the Internet sales person to Frank the salesman to Brett the used car manager they were all absolutely amazing. We drove all the way from New York to Ohio to complete a wonderful transaction. Everybody at the dealership was amazing and we couldn’t be happier thank you very much guys. More
This dealership was great from start to finish my sales person Frank was awesome. He provided a wonderful buying experience. Everyone was very kind and professional. They explained everything in detail person Frank was awesome. He provided a wonderful buying experience. Everyone was very kind and professional. They explained everything in detail about the vehicle in depth. Michael the manager was terrific as well. More
Mohamed Soliman was one of the greatest sales men I've ever worked with. He was very knowledgeable and helpful. He made the whole experience flawless. It's even funnier that we share the same name. I high ever worked with. He was very knowledgeable and helpful. He made the whole experience flawless. It's even funnier that we share the same name. I highly recommend him along with the whole Mercedes Benz Willoughby team! More