Mercedes-Benz of Wichita Falls

Awesome experience! Cameron Moore did a great job. Cameron Moore greeted me, asked a few questions, and went right to work to find what I was looking for. He was personable and very professional. Camer Cameron Moore greeted me, asked a few questions, and went right to work to find what I was looking for. He was personable and very professional. Cameron made my experience very pleasant. I appreciate feeling as though my time is as important to the person I am dealing with as it is to me. More

Exceptional service First time buying a car and everything went absolutely perfect. I live in Dallas and drove to Wichita Falls due to the great service that Patterson Me First time buying a car and everything went absolutely perfect. I live in Dallas and drove to Wichita Falls due to the great service that Patterson Mercedes provides. Elizabeth made the car buying experience easy and enjoyable. I was able to work out the details over the phone and when I showed up to finalize the paperwork, the car was on the showroom floor detailed and ready to go. Whole process took about 30 minutes and everything we discussed was already correctly in the contract. Couldn't imagine buying a car from another dealer, and would be glad to make the 2 hour drive to work with Elizabeth again. Highly recommend Patterson Mercedes. More

Always has been exceptional care and service.. Since 1991, I have always been happy with the care and service I have received. Working with Elizabeth, Todd and Jerry is always fun, educational and Since 1991, I have always been happy with the care and service I have received. Working with Elizabeth, Todd and Jerry is always fun, educational and exciting. Elizabeth knows my taste and works hard to find a match for my vehicle needs. Batting 100 so far. Todd is always nice and gracious when showing me new technologies and conveniences in vehicles. He also makes sure I have comfortable loaners when my car is serviced with no complaint or long wait. Jerry is the bees knees when it comes to making sure I am always provided timely and excellent service. He personally sees to my needs and makes sure I am happy with servicing results. Excellent service from Roger and all the technicians. I have been very happy to continue to work with this team in my car buying experiences. And it is always nice to see Chris Emory's smile! More

Worth The Drive from DFW Just purchased a 2017 GLE Coup at Patterson Mercedes in Wichita Falls even though I live in Dallas. The entire transaction of getting a competitive t Just purchased a 2017 GLE Coup at Patterson Mercedes in Wichita Falls even though I live in Dallas. The entire transaction of getting a competitive trade in on my current vehicle and coming to an agreement on the purchase price of the new car was all done over the phone with Chris Emery. The entire experience was calm, stress free. The entire trade in and purchase decision was done in less than 45 minutes. The next day I drove out (an easy ride) to pick up the new GLE and it was in the showroom 100% detailed and ready to drive away. Paperwork was done in the Finance office on a large PC tablet which made it easy to review all the options. Paperwork took about 30 minutes to complete. Tyler, the delivery tech took us through all the functions of the car and answered all our questions. If you want to be treated like a customer vs. just another transaction, go check out Patterson Mercedes. 5 Stars! More

Everything was great My experience at the dealership was wonderful easy and hasslefree Every question I asked was answered professionally And honest This was my se My experience at the dealership was wonderful easy and hasslefree Every question I asked was answered professionally And honest This was my second car purchased in the last two years and I'll be back when I want or need another one More

Would not buy a car from anyone else I have dealt with this dealership for years. I just brought home my sixth Mercedes, a 2017 E320. Elizabeth Speers is a pleasure to deal with along wit I have dealt with this dealership for years. I just brought home my sixth Mercedes, a 2017 E320. Elizabeth Speers is a pleasure to deal with along with Todd Bell, who has infinite patience with me in teaching me all the new info on this car, and Chris Lunsford, the financial officer. I live in the DFW area and they take very good care of me, picking up my car and bringing me a MB loaner!! This dealership is the BEST!! More

Great customer services and always province excellent deals We are loyal Patterson customers ! Great customer service . They provide great deals and work within a customers budget. We appreciate the staff t We are loyal Patterson customers ! Great customer service . They provide great deals and work within a customers budget. We appreciate the staff that helped us get our Mercedez . Thanks for gift basket ! More

We went in to get an Oil Change, and Left with a New Car! When we went into the dealership, we were just dressed in casual shorts and t-shirts, and we weren't judged by our looks, but by our interest of the v When we went into the dealership, we were just dressed in casual shorts and t-shirts, and we weren't judged by our looks, but by our interest of the vehicles. Good dealerships look at selling cars, but Great dealerships such as Patterson looks at customer satisfaction. Anthony & Cynthia More

Excellent experience, excellent salesman Tyler Caskey! We drove from Oklahoma City to Patterson Auto Group in Wichita Falls TX to view a 2014 BMW advertised on the internet. The salesperson, Tyler Caskey, We drove from Oklahoma City to Patterson Auto Group in Wichita Falls TX to view a 2014 BMW advertised on the internet. The salesperson, Tyler Caskey, had the car ready for us to test drive and was extremely knowledgable about the vehicle. When we finished driving, we walked around the lot and looked at the new Mercedes models, just for fun. We saw the new model GLC and asked to test drive one in the color we were looking for. Long story short, we bought the car! Tyler was very knowledgeable about this car, but did not pressure us at all, just explained all of the features. I would highly recommend this dealership and the salesman, Tyler Caskey, as he truly made the experience a very pleasant one! More

AWSOME GLK 350 This was the best experience in car sales that I have had yet, the whole process was easy and trouble free. Tyler Caskey was such an easy going but in This was the best experience in car sales that I have had yet, the whole process was easy and trouble free. Tyler Caskey was such an easy going but informative salesman, very professional. The whole Mercedes /BMW section was so clean and everyone was so nice. The finance specialist got me a great rate with the bank and even that process was wonderfully painless. I loved the entire buying process. More