Mercedes-Benz of White Plains

Superior Customer Service! Even though I have a MB dealership ten minutes down the road, I knew traveling the hour and fifteen minutes to White Plains was the right choice as so Even though I have a MB dealership ten minutes down the road, I knew traveling the hour and fifteen minutes to White Plains was the right choice as soon as I spoke with Youssef. With the impressive inventory, Youssef truly wanted to find the perfect Mercedes for my family and me. He was patient, had excellent communication, and was genuinely excited for us purchasing our first Mercedes. Youssef and the MB of White Plains team truly made our car buying experience a very enjoyable one. More

Great experience, great salesman...Duane Berkey I purchased my car when my lease was up. Duane Berkey really helped me a lot to make my decision as to what to do. He is very professional and I would I purchased my car when my lease was up. Duane Berkey really helped me a lot to make my decision as to what to do. He is very professional and I would recommend him to everyone. My experience with the entire dealership was great as well. Thumbs up! More

Pleasure to Deal with Professionalism!!!!! This is my second Mercedes that I have leased, the first from White Plains. From beginning to end Bruno Parisi was attentive, informative, and put me This is my second Mercedes that I have leased, the first from White Plains. From beginning to end Bruno Parisi was attentive, informative, and put me into the exact car of my choice. I could not have asked for a more positive experience. Bruno went above and beyond my expectations! Job well done! I also want to thank Ray Costello for extending the utmost of professionalism and attention. Keep up the great work. More

Service I have had Eric Kekacs as my service adviser for eleven years. He has always been extremely knowledgeable and personable. I can count on him to explai I have had Eric Kekacs as my service adviser for eleven years. He has always been extremely knowledgeable and personable. I can count on him to explain the problems and the options in a fair and honest manner. Totally trustworthy. The main reason I use this service department is because of Eric. Excellent service. More

Excellent Service Every time I have been getting my car serviced at Mercedes Benz for quite sometime now. Dealing with Eric Kekacs is always top notch. He is on point and always g I have been getting my car serviced at Mercedes Benz for quite sometime now. Dealing with Eric Kekacs is always top notch. He is on point and always gives 1ST class service. I highly recommend Eric for all your service needs at Mercedes. More

Very satisfied and loyal customer. My wife and I have each leased several cars in the past few years with Mercedes Benz of White Plains and dealer Tom Chen. We have always felt we were My wife and I have each leased several cars in the past few years with Mercedes Benz of White Plains and dealer Tom Chen. We have always felt we were getting a fair deal. The process was pleasant and hassle free. Our questions were always answered to our satisfaction and every effort was made to satisfy our special requests. More

"Best in class" Service! The most customer focused service advisor and dept I have ever seen. Friendly, accommodating and thorough. professional service advisor who worked ar The most customer focused service advisor and dept I have ever seen. Friendly, accommodating and thorough. professional service advisor who worked around our schedule without issue. Great experience, as always More

Hustle free experience This will be my 4th Mercedes Benz. My experience at White Plains was by far the best. It is a very professional environment. Duane Berkey was GREAT! H This will be my 4th Mercedes Benz. My experience at White Plains was by far the best. It is a very professional environment. Duane Berkey was GREAT! He understood exactly what I wanted and delivered. More

"My Service Advisor Genuinely Cares About Our Needs" We have been a Mercedes of White Plains customer for over 15 years, and are on our second Mercedes. In all that time, we have been dealt with fairly a We have been a Mercedes of White Plains customer for over 15 years, and are on our second Mercedes. In all that time, we have been dealt with fairly and competently by Eric--so much so that if we can't have Eric, we wait to get our car serviced... More

Service surrounding tire and wheel damage from potholes The service experience at White plains Mercedes should be the reference standard by which all luxury dealerships are judged. Unsurpassed courtesy and The service experience at White plains Mercedes should be the reference standard by which all luxury dealerships are judged. Unsurpassed courtesy and professsionalism are the norm here. My service advisor, Eric Kekaks is a master at what he does. He is always ready with an answer and it is always the right answer! He is knowledgeable and quick to offer assistance. Eric and this sercice department is the main reason I keep leasing Mercedes. Cannot recommend them highly enough! More