Mercedes-Benz of White Plains

Couldn't have been better Youssef has a perfect balance of expertise and still being relatable to the customer . He didn't try and play me or beat around the bush. He listened Youssef has a perfect balance of expertise and still being relatable to the customer . He didn't try and play me or beat around the bush. He listened to what I wanted and went above and beyond to help me reach my goal. Great guy. More

Awesome Jennifer is one of a kind. She has exceptional knowledge on MB. I am amazed to have a no pressure sales experience & look forward to doing any future Jennifer is one of a kind. She has exceptional knowledge on MB. I am amazed to have a no pressure sales experience & look forward to doing any future business with her. More

Made the deal happen At first was not happy, went to look at vehicle and it was not at location, after discussing with sales man and sales manager they did whatever they c At first was not happy, went to look at vehicle and it was not at location, after discussing with sales man and sales manager they did whatever they could to make me happy and put together the deal I wanted. Would recommend them to anyone looking to purchase a vehicle!! More

Alex Antigua is AMAZING! Alex is much more than just just your Mercedes dealer, he will become a friend dedicated to ensuring you have an experience worthy of purchasing from Alex is much more than just just your Mercedes dealer, he will become a friend dedicated to ensuring you have an experience worthy of purchasing from Mercedes-Benz. He is a car enthusiast who genuinely loves cars and prides himself in his top-notch customer service to acquire sales rather than finding the deals that require the least amount of time and effort. Alex is also just a very fun guy you could hang out with at any given day, but still keeps it classy for work and won't ever do you wrong - that's the type of Mercedes-Benz dealer you want to be buying from. My Whole Story: Alex Antigua of Mercedes-Benz White Plains was the first dealer I came into contact with, while I was tagging along with my brother-in-law in his search for a ML 350. Alex found him a great car and he is now happily part of the Mercedes-Benz family. My first impressions of a Mercedes dealership were overall good and that it was fitting of a high-end luxury brand, but nothing that blew me out of the waters. It wasn't until I began my very own search for a Mercedes that I realized just how AMAZING Alex Antigua is. I began my search with the dealerships in the NYC area as I live farther from White Plains. But after visiting various showrooms, having conversations with many representatives, following up with phone calls and email exchanges, to be honest, none of the Mercedes-Benz dealerships in the NYC area lived up the standards I expected from a high-end luxury brand. Mediocre customer service, slow responses to emails and inquiries, and what I wanted to be a "fun" experience ended up being very frustrating. After being disappointed with my NYC experiences, I decided to give Alex a call. Best decision ever. He found me a C300 with exactly all the many specific options I wanted without any additional unwanted options and we were able to settle a deal in less than an hour on the phone - there was no beating around the bush or gimmicky sales tactics and he gave me a great deal on the car (it really makes the process easier and faster if you show you're a serious buyer and just be honest as Alex is really a great guy). There was a problem mid-way through the purchasing process which greatly upset me, but Alex went above and beyond to resolve the issue and did whatever he could to make sure my car-buying experience was something to still be excited for. The car was delivered within 2 weeks and a even a weekend ahead of schedule. For some reason, no other dealer in NYC were able to find a car exactly as I wanted it anywhere in the country or would have taken at least two months to deliver one from the factory - somehow Alex worked his magic. He was also very accommodating and drove to Brooklyn to pick up me to White Plains for my new car. The drive up to White Plains was a blast just joking around and having pleasant conversation and he made sure to give his undivided attention by holding off on his work calls. Even weeks after driving off in my gorgeous new car, Alex is still following up with me to make sure I'm still satisfied with everything. Alex Antigua treats you as a friend as well as a world-class customer befitting of the Mercedes-Benz brand. More

Alex Antigua is a pleasure to work with Everyone we encountered at MB White Plains delivered exceptional service and attention to our needs. We have been loyal BMW customers for the past 10 Everyone we encountered at MB White Plains delivered exceptional service and attention to our needs. We have been loyal BMW customers for the past 10 years and are looking forward to a new experience. More

Purchase of my NEW CLS400 From start to finish this was a pleasant experience, unlike some car buying experiences ... I felt no pressure only concern for what would make my wif From start to finish this was a pleasant experience, unlike some car buying experiences ... I felt no pressure only concern for what would make my wife and I happy. It started with making an appointment and telling Erik which car I was interested in. When my wife and I showed up, the car was front and center waiting for us, and Alex was designated to help us. He (Alex) cheerfully took my wife and I on test drives, then sat and patiently went over different purchase options. Difficult when our young son was with us and badgering Alex with questions not related to the sale. Needless to say everything went smoothly ... we got a fair trade in value on our car, the finance director was open and fair on the process. We made our deal, left and when we returned the car was detailed and ready for us to take home. Thanks Alex and Erik. P.S. while my first car purchase with Alex, this is my 8th car purchased with Erik! More

Very Nice Keith Simone was very knowledgable and helped me to understand the technology within the vehicle. Overall, I highly recommend Keith at Benz of White P Keith Simone was very knowledgable and helped me to understand the technology within the vehicle. Overall, I highly recommend Keith at Benz of White Plains More

Problem Found and Solved! From the moment you pull up everyone is attentive and most importantly pays attention to your concerns. I had a nagging squeak and Eric along with th From the moment you pull up everyone is attentive and most importantly pays attention to your concerns. I had a nagging squeak and Eric along with the technicians were able to road test the car and solve the problem all in a day. Can't thank them enough! More

Experience leasing a new car from MercedesBenz of White Plai My experience returning my leased car and leasing a new car was excellent. I am very happy with my new E400 and look forward to continuing to work wi My experience returning my leased car and leasing a new car was excellent. I am very happy with my new E400 and look forward to continuing to work with this dealership. Alex Antigua did an absolutely great job in helping me with every detail of leasing a new car. More

Excellent sale man It was a Great experience working with Bobby Ayo, This dealership earn my business. White plains mercedes really knows how to treat there costumers.It It was a Great experience working with Bobby Ayo, This dealership earn my business. White plains mercedes really knows how to treat there costumers.It was a pleasure. Thank you More