Mercedes-Benz of White Plains

Nice to deal with Our salesman was very thorough to explain to us about the new car and it's features and calling me next day to see how I like the car Our salesman was very thorough to explain to us about the new car and it's features and calling me next day to see how I like the car More

First Time for Everything!! Dream Car from a Dream Team My experiences with buying cars has always been a horror show but after the AMAZING service I just had I have to give a BIG shout out to the White Pla My experiences with buying cars has always been a horror show but after the AMAZING service I just had I have to give a BIG shout out to the White Plains dealership and their sales team for turning my horror shows into a dream come true! It started with a conversation and ended with me driving away with a NEW E350 RED BOW and all!! I have been dreaming of driving a Mercedes since well before I could even drive. Ive bought other brands always believing that I couldn't afford a Mercedes but I was clearly just not talking to the right car dealer. A friend of mine referred me to this dealership and told me to ask for Yousef Makkaoui because he was the most "informative, up front salesmen" that he had ever bought a car from. Based on that statement alone I felt like I had to call to see if it was true. I still can't believe that Mr. Makkaoui is actually a car salesmen. He was the complete opposite of all my other experiences. He returned my call within an hour and sent me 4 different links to look at online. When I went in to test drive the car he was so friendly and informative that I kept thinking what is the catch? There was no catch. He took the time to explain in fine detail what my car was worth and WHY, what types of Mercedes and extra options I could afford within my budget and WHY, as well as what different financial arrangements I could choose from and the pros and cons of each. I feel like I not only bought a car but paid for a lesson on car purchasing 101. Even his manager Mr. Castello took the time to make sure I understood everything and was happy before putting the purchase through. No rush, No pressure, No tricky sales tactics. Just options and information to make MY decision. I picked up my dream car the next day and to make it even better they both surprised me with the giant Red Bow on top. You can really tell that they both love what they do and putting a smile on customers faces is just the cherry on top. Thanks guys!! Your the best!! -Customer for Life More

A great experience with Robert (Bobby) Crosby Our prior lease was up at the end of June and given low mileage that we put up we considered both a purchase off the lease and a new lease options. Th Our prior lease was up at the end of June and given low mileage that we put up we considered both a purchase off the lease and a new lease options. There is a nearer dealership so I was planning to visit both for pricing. Happened to connect with Bobby Crosby in White Plains and he was great! He was very thorough when expressing his thoughts on my options and not pushy at all as a sales man. He showed his willingness to give me the best package as a client and extremely responsive to questions/requests. Hope that he still works there when my lease is up in 3 years!!! More

Excellent experience Alex Cesarini was knowledgeable about the car that I was interested in and we quickly came to an agreement. This was done on a Saturday afternoon. Th Alex Cesarini was knowledgeable about the car that I was interested in and we quickly came to an agreement. This was done on a Saturday afternoon. The additional requirements of insurance etc. were completed Monday morning and I picked up the car on Monday afternoon. Quick and efficient and I love the car. More

Wonderful experience! My first impression was Wow as the people were friendly and the showroom was shiny and spotless. There was no sales pressure to buy a vehicle and you My first impression was Wow as the people were friendly and the showroom was shiny and spotless. There was no sales pressure to buy a vehicle and you had all the time you needed to make a decision on your own. Youssef Makkaoui was the sales representative and he was friendly, interactive and went out of his way to make sure that everything was perfect. I would surely return to buy another here! Thanks! More

Excellent! I had a great experience at Mercedes in White Plains. The staff is all very friendly and welcoming. Keith Simmone made purchasing a new vehicle exciti I had a great experience at Mercedes in White Plains. The staff is all very friendly and welcoming. Keith Simmone made purchasing a new vehicle exciting and easy. I would definitely recommend Keith and MB of White Plains to everyone. More

Great car buying experience! I had never been to this dealership or considered a Mercedes Benz before this trip. I drove from PA to purchase a certified Mercedes and had a great I had never been to this dealership or considered a Mercedes Benz before this trip. I drove from PA to purchase a certified Mercedes and had a great experience! When I was leaving I knew everything about the financing, the control and use of the vehicle was completed 1:1 in the vehicle and there was no sales pressure! Everyone was polite and respectful of customers and others whom they worked with! My sales agent, Youssef Makkaoui, went above and beyond to assist me with the car buying experience as well as some other business! It's the little things and finishing touches that make the difference and they do it to a T! I can say for certain that I will definitely return to this dealership for future vehicle purchases! Thanks! More

Does it get better than this? Each time my lease is up for renewal, I get a call from Tom Chen who asks a simple question:" What color do you want this time ?" Leasing a brand new Each time my lease is up for renewal, I get a call from Tom Chen who asks a simple question:" What color do you want this time ?" Leasing a brand new Mercedes is the simplest most pleasurable experience one could have. Tom take such good care of me that I have referred all my friends and family to him and we are all happy campers.Not only do we drive excellent, safe and beautiful cars, but we get the best service around. Kudos to Mercedes of White Plains for having people like Tom Chen here to help us. More

Excellent customer coutesy andf care. I am very happy with the professional customer service and care provided me by Mr Paul Taudashuk. I will definitely return to this dealership in the n I am very happy with the professional customer service and care provided me by Mr Paul Taudashuk. I will definitely return to this dealership in the near future. Thank you Paul. More

Happy customer! Very happy with our overall experience in purchasing a certified pre-owned GLK350. Kyle Lowe was very knowledgeable and patient with us while we comp Very happy with our overall experience in purchasing a certified pre-owned GLK350. Kyle Lowe was very knowledgeable and patient with us while we compared buying a new vs. Pre-owned vehicle. There was no pressure, everything went very smoothly. Robert was great walking me through the technology operation of the car. Everyone wanted us to be satisfied and happy with our purchase. Great car! More