Mercedes-Benz of White Plains
White Plains, NY
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Excellent Sales and Service! Have been buying cars from Pepe for the last 16 years and my 3rd Mercedes. They are very customer focused and that is why I keep going back. A very p Have been buying cars from Pepe for the last 16 years and my 3rd Mercedes. They are very customer focused and that is why I keep going back. A very professional organization and easy to work with! More
A Problem Solved Had a difficult problem. My salesman Robert Crosby took time out of his day off to listen to my problem and understand my concern which I really appre Had a difficult problem. My salesman Robert Crosby took time out of his day off to listen to my problem and understand my concern which I really appreciated. The dealership worked diligently to solve the problem which they did. I had a loaner car for two days and when I picked up the vehicle it was cleaned thoroughly inside and out. More
An excellent and pleasant experience This was my wife’s and my second lease through MB of White Plains and our salesman was Peter Bassani. He was the most professional, courteous and help This was my wife’s and my second lease through MB of White Plains and our salesman was Peter Bassani. He was the most professional, courteous and helpful salesman we've encountered in over 35 years of car buying. Peter was patient with all our questions and answered each one with great detail and clarity. He assisted us through the entire process with ease and thorough understanding with our best interest in mind as consumers by being sympathetic to our needs. We will definitely return to Peter when this current lease is up and would strongly recommend requesting him when you are seeking to purchase/lease a automobile at Mercedes Benz of White Plains. Leon and Olga Horman More
Lease new GLA250 Excellent and very professional Easy going sales person Adjusted the need in very little time and delivered the vehicle in one visit And made th Excellent and very professional Easy going sales person Adjusted the need in very little time and delivered the vehicle in one visit And made the transition very easy More
Sales experience great Robert Crosby was above and beyond when it came to the sales experience from WP MB. He was very thorough and helpful. Followed thru when he said he w Robert Crosby was above and beyond when it came to the sales experience from WP MB. He was very thorough and helpful. Followed thru when he said he would. Overall a very pleasant experience. More
Great and fast service, It was a great experience to deal with a professional way of handling my purchase. I will recommend David Plumaj for his excellent service. Thank y It was a great experience to deal with a professional way of handling my purchase. I will recommend David Plumaj for his excellent service. Thank you More
Attentive and Incredibly Personalized Visit This is my first time buying a Mercedes Benz (though I have owned other luxury cars, i.e. BMW, Volvo) and I must say, I have been thoroughly pleased a This is my first time buying a Mercedes Benz (though I have owned other luxury cars, i.e. BMW, Volvo) and I must say, I have been thoroughly pleased and impressed with my experience. I was interested in a particular pre-owned vehicle andI spoke with Alex Cesarini, who was very proactive in helping me secure a deposit on the vehicle (as there were other buyers who were also interested). Because it's difficult for me to answer the phone and check my e-mail during the day, the fact that we were able to communicate via text was monumental in helping me purchase this car. In fact, I spent the rest of the day negotiating financing via text message! Furthermore, I'm always able to reach him via text whenever I have questions about the car and I get a response within minutes. It's this type of personalized and concierge service that I feel really sets Alex and this dealership apart from the rest! My experience was essentially flawless. More
Phenomenal sales and service experience. Christina Alonge is extremely courteous and professional. She does her best to match you with the vehicle that you are looking for, and goes above an Christina Alonge is extremely courteous and professional. She does her best to match you with the vehicle that you are looking for, and goes above and beyond to respond to customer inquiries. As far as service is concerned, you will be hard pressed to find a more pleasant or professional person than Octavio Otiniano. If you are in the market for a vehicle, I highly recommend Christina, and Mercedes Benz of White Plains. More
Thank you Alex for a great experience! I came in to trade in my old Mercedes and could not be more pleased with my experience. I found the dealership online and drove in from Boston to Whit I came in to trade in my old Mercedes and could not be more pleased with my experience. I found the dealership online and drove in from Boston to White Plains to test out the car I had in mind. I was put in touch with Alex Antigua and he was waiting for me upon arrival. The process was so smooth and seamless. I loved the vehicle right away and Alex did a fantastic job guiding me through the process and offering me the best price. He was very helpful and professional and I could not be more happy with my experience. I would recommend Alex to anyone looking for a new Mercedes. He is a great salesperson and truly cares about his clients. I am very happy with my new car and sincerely appreciate all his help! More
Great customer service !!! Difinitely will recommend. Alex was very polite and professional and guide me along the whole process until the purchase was final. Service was f !!! Difinitely will recommend. Alex was very polite and professional and guide me along the whole process until the purchase was final. Service was fast. More