Mercedes-Benz of White Plains

VERY POSITIVE EXPERIENCE We worked with Alex Cesarini and he was an excellent salesman. Very fair, good follow up, patient and made the experience very positive. The dealershi We worked with Alex Cesarini and he was an excellent salesman. Very fair, good follow up, patient and made the experience very positive. The dealership supported his efforts. More

Mr Bruno Parisi was very unprofessional Mr Bruno Parisi was very unprofessional & did deal with him New GL450 for my disabled Mother as gift ChristmasTime 2015 so I didn't get it . He was re Mr Bruno Parisi was very unprofessional & did deal with him New GL450 for my disabled Mother as gift ChristmasTime 2015 so I didn't get it . He was real liar & dishonest attitude . Showed me car showroom the day deal but yellow paper ( hidden numbers & letters ) he pretend give different car without options I really want to . Third car I bought Mercedes Benz White Plains unfortunately this one with Mr Bruno Parisi was worst experience so finished to get new car @ Mercedes Benz Greenwich CT . No recommend this sales person Mr Bruno Parisi . Be extremely carefully with him or much better avoid him . Good Luck ! More

EXECELLENT SERVICE The Mr. Salvatore was very cautious in helping choosing the car that I need, His professionalism and experience, he also was very patient and was very The Mr. Salvatore was very cautious in helping choosing the car that I need, His professionalism and experience, he also was very patient and was very flexible with my time available. More

Five star experience Christina Alonge was the 'face' of the MB of WP dealership where we recently purchased a CPO 2014 C300. She listened to our requirements and had a car Christina Alonge was the 'face' of the MB of WP dealership where we recently purchased a CPO 2014 C300. She listened to our requirements and had a car that met them waiting for me. As it turns out, someone beat me to that particular car but Christina wasn't about to give up the sale. I also visited two other MB dealerships between our home and White Plains but what brought us back was the professionalism displayed by everyone we encountered, the fact that they listened to our needs and they worked hard for our business. My wife subsequently visited the dealership for a Service issue and received the same, excellent customer service. The Manager, Ray Costello, whom I had the pleasure of meeting, runs an excellent organization. More

Grateful for an outstanding service Kelly Cochrane and Christina Alonge did a great job. They are superb professionals and very pleasant people to work with. I am impressed by the qualit Kelly Cochrane and Christina Alonge did a great job. They are superb professionals and very pleasant people to work with. I am impressed by the quality of customer service and understanding, which they demonstrated. More

RETURN CUSTOMER Our salesman Leonard Salvatore always provides us with outstanding service. It is his knowledge and expertise that keep us returning each time we purc Our salesman Leonard Salvatore always provides us with outstanding service. It is his knowledge and expertise that keep us returning each time we purchase a new vehicle. More

experience purchasing new vehicle we had a very positive experience purchasing our new vehicle with Lenny Salvatore. As always the entire Pepe operation makes purchasing a vehicle ver we had a very positive experience purchasing our new vehicle with Lenny Salvatore. As always the entire Pepe operation makes purchasing a vehicle very easy. More

Sales of pre-owned certified and lease of new auto Alex Antigua provided the top quality, concern and educated customer care services. He did not use pressure tactics and made us feel he was more inter Alex Antigua provided the top quality, concern and educated customer care services. He did not use pressure tactics and made us feel he was more interested in our satisfaction than meeting a sales quota. As a result, we did not buy from the Pepe auto dealership in New Rochelle and came back to White Plains. In fact we leased a new E350 and purchased a 2014 ML350 at the same time. Alex is great!. More

Easy and Pleasant Having had difficult experiences at other dealerships, I switched to MB of White Plains in hopes of having a better experience. So far, so good. Alex Having had difficult experiences at other dealerships, I switched to MB of White Plains in hopes of having a better experience. So far, so good. Alex Antigua was extremely responsive, on top of the issues, helpful and knowledgeable. In contrast to my old dealership, where I routinely got bad information or worse, no response, I always heard back from Alex very promptly and his information has proved to be accurate. I'm happy to have my trust rebuilt and am looking forward to continuing to interact with them as necessary. More

Above and Beyond @ White Plains! Marsel Paloka went above and beyond his title and position to ensure that our car-buying experience at White Plains was the best anyone could ever exp Marsel Paloka went above and beyond his title and position to ensure that our car-buying experience at White Plains was the best anyone could ever experience at a car dealership! At every corner involved at purchasing a vehicle, he ensured that we were satisfied as customers and treated with the utmost care and respect. Despite a few hicups in the process, his attention to every detail allowed us to feel comfortable and secure in the car buying process. If anyone is looking for a car and does not want to be raked over the coals nor treated like a number, you MUST allow Marsel and his other colleagues show you what a painless experience it can be. More