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Mercedes-Benz of White Plains

White Plains, NY

4.5
1,632 Reviews

50 Bank Street

White Plains, NY

10606

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Showing 1,632 reviews

January 26, 2016

Regular Service I am very pleased dealing with Eric Kekacs. He is Informed, nice to deal with and respectful, service is provided on-time. Always a pleasant experi More

by Hauser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kekacs
Jan 27, 2016 -

Mercedes-Benz of White Plains responded

We're so happy to hear you had a great experience working with Eric and continue to have wonderful experiences working with our service team! We look forward to seeing you again!

January 24, 2016

Great Experience I am very pleased dealing with David Plamaj. This is the second vehicle he has assisted me with and it has been a great experience each time. I will h More

by Lefty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Plumaj
Jan 25, 2016 -

Mercedes-Benz of White Plains responded

Congratulations on your second Mercedes-Benz and thank you for staying with David and the Mercedes-Benz of White Plains Family. We greatly appreciate your recommendations and look forward to working with you again!

January 23, 2016

Excellent Service I have experienced nothing but professionalism and top notch service from this dealership. After a problem with a C300 lease, everyone we dealt with More

by maria r
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen, Raymond Costello
Jan 25, 2016 -

Mercedes-Benz of White Plains responded

We're so happy Ray was able to fix the issue with your C300 lease. We appreciate your loyalty to Tom and the Mercedes-Benz of White Plains Family! We look forward to seeing you again!

January 22, 2016

"Professional and Polite" My salesman Mike Livia is professional, polite, and patient. He is courteous and extremely helpful. Mike had made my experience at Mercedes Benz the r More

by JoeyB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Livia
Jan 25, 2016 -

Mercedes-Benz of White Plains responded

Thank you for staying with Mike and the Mercedes-Benz of White Plains Family. We greatly appreciate your recommendations and look forward to working with you again!

January 22, 2016

Sales & Service Bobby Ayo was a wonderful, knowledgeable sales person. We would buy from him again, And Angelo Scarnati gave gives great service and is very attentive More

by JohnG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angelo Scarnati, Bobby Ayo
Jan 25, 2016 -

Mercedes-Benz of White Plains responded

Congratulations on your Mercedes-Benz and welcome to the Mercedes-Benz of White Plains Family! We're so happy to hear you had great experiences with both our service and sales team!

January 22, 2016

White Plaind Mercedes I worked with Youssef Makkaoui and everything went smoothly. He helped make the process very easy. He answers my calls and emails in a timely manner. More

by Brs27812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but he was very helpful in explaining the features of the car, Youssef Makkaoui
Jan 25, 2016 -

Mercedes-Benz of White Plains responded

Congratulations on your Mercedes-Benz! It's great to hear you had a wonderful experience working with Youssef and our product specialists. We look forward to working with you again in the future!

January 20, 2016

Wonderful sales person Our sales rep @ Mercedes Benz of White Plains, Mr. Leonard Salvatore is amazing. He goes the extra mile whether it is with vehicle service or purchas More

by ginger1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Salvatore
Jan 21, 2016 -

Mercedes-Benz of White Plains responded

We're so happy to hear you had a great experience working with Lenny! We can't wait to see what vehicle you pick out next! Welcome to the Mercedes-Benz of White Plains family!

January 19, 2016

Simply Amazing I do not know where to start.. Ardit and Marsel were a power team.. I do not know how they did it for me but they did.. I was able to lease my first c More

by Tess13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marsel Paloka, Rob D'Annucci
Jan 19, 2016 -

Mercedes-Benz of White Plains responded

Congratulations on your 2016 C300! It's great to hear you had an awesome experience working with Ardit, Marsel and Rob! Welcome to the Mercedes-Benz of White Plains family, we look forward to working with you again in the future!

January 19, 2016

A very smooth and easy experience My sales rep Bruno Parisi was very accommodating and informative during the whole sale process. I would recommend him and Pepe to all my friends and More

by Vincent perito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Parisi
Jan 19, 2016 -

Mercedes-Benz of White Plains responded

Welcome to the Mercedes-Benz of White Plains family! We're happy to hear you had a great experience working with Bruno and the rest of our sales team! We greatly appreciate your recommendations, we look forward to working with you again!

January 18, 2016

Shifting Issues, General Service, Gas Flap, Bluetooth It's relatively sad that I am writing this review because between my wife and I, we have bought roughly 7 or 8 Cars from this dealer. The Service de More

by J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kelly Burmeister
Feb 01, 2016 -

Mercedes-Benz of White Plains responded

We apologize for the inconveniences you experienced at our dealership. Some issues can be tricky and need a test drive with a shop foreman involved to make sure the exact issue you are experiencing are addressed. We welcome you back to address any other concerns you may have and would love to help you again in the future, feel free to reach out to me directly with any concerns at 914-220-0664 or provide us with your preferred method of contact. Thank you, Chris Tokarz, Service & Parts Director

Feb 23, 2016 -

J responded

Since the problem was never fixed in my car, I was able to fix the problem with the my car myself, I traded it in for a BMW.

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