Mercedes-Benz of White Plains

Wonderful service experience I most certainly appreciate the extended effort by Eric Kekacs to make certain I was more than satisfied with my recent service experience. Not only I most certainly appreciate the extended effort by Eric Kekacs to make certain I was more than satisfied with my recent service experience. Not only did I have a wonderful buying experience, but also woulderful service experiences at Mercedes Benz of White Plains. I wouldn't consider bringing my car anywhere else for service. Mercedes Benz of White Plains service department will make certain that the job is done right the first time. Thank you for everything. More

Excellent and responsive service.- The customer service and prompt attention are great when you arrive. There is very little wait time and your car is ready when you arrive to pick it The customer service and prompt attention are great when you arrive. There is very little wait time and your car is ready when you arrive to pick it up. BThe windshield was replaced and I was concerned about finding a new set of adhesives to mount the EZ pass. When I got into the car I found the adhesives there waiting for me. It's the little things and the attention to details that are very much appreciated including quality workmanship. I dropped in to see Bobby Ayo and he took his time to sit and answer questions about the new 2017 model. He is always so attentive and accommodating and honest. I so appreciate talking to a person whose opinion I can trust. More

With or without an appointment. Whether I come in with an appointment and they are expecting me or without one I'm treated courteously and always greeted nicely. It is a pleasure to Whether I come in with an appointment and they are expecting me or without one I'm treated courteously and always greeted nicely. It is a pleasure to work with Eric More

Wonderful experience Not only my sales person but everybody at the White Plain Mercedes dealer are friendly, professional and very efficient. My wife and I met Ardit Shabi Not only my sales person but everybody at the White Plain Mercedes dealer are friendly, professional and very efficient. My wife and I met Ardit Shabi our sales person the first time when we worked in the dealer, at the end of the first meeting we had the feeling that we' ve known him a long time, he knows our needs, our requirements .i definitely recommend this dealership to our friends. More

Knowledgeable, Easy, Pleasant, Service Experience I have had several service advisers at Mercedes Benz of White Plains during my many years of doing business there, and I have found Eric Kakacs to be I have had several service advisers at Mercedes Benz of White Plains during my many years of doing business there, and I have found Eric Kakacs to be the best. He always returns my calls when I do not reach him immediately. He is quite knowledgeable, and always directs me in the right direction with respect to any issues that I have had with my Benz. Barbara Butts More

Done right; first time, every time! Service at it's best is what I want and it is what I get every time at MB White Plains. My Service Adviser Eric Kakacs is a master at getting my car i Service at it's best is what I want and it is what I get every time at MB White Plains. My Service Adviser Eric Kakacs is a master at getting my car in and out of the shop as quickly and cleanly as possible - and I mean cleanly in the literal sense. A free car wash with every service visit. It's very hard to beat! Eric is great with the paperwork as well, Everything just flows calmly and smoothly. He is well organized, courteous and prompt. Eric explains everything in a clear and concise manner so that I know exactly what is being done and why. Kudos to Eric and the entire MB White Plains Service Team! More

Solid as Always via Eric Kekacs I have come to expect easy drop off-a phone call with any issues or advise on time to pick up car and a follow up with any other issues or issues to p I have come to expect easy drop off-a phone call with any issues or advise on time to pick up car and a follow up with any other issues or issues to plan for. Always high quality and always good. More

Fast turnaround and thorough checkup Had a problem with the car and needed service before driving a long distance the next day. Too late to make an appointment so I showed up first thing Had a problem with the car and needed service before driving a long distance the next day. Too late to make an appointment so I showed up first thing in the morning with fingers crossed. Dealer serviced with a smile, fast turnaround and solved the issue. More

Amazing This place is amazing they do a wonderful job. Especially Jose Castillo! They do wonders for your car. Go there the service is beyond amazing. This place is amazing they do a wonderful job. Especially Jose Castillo! They do wonders for your car. Go there the service is beyond amazing. More

Pleasure My wife an own 2 cars. We have been treated with the upmost respect. I also recommend this dealership. Your not a number your a person. Jose Cast My wife an own 2 cars. We have been treated with the upmost respect. I also recommend this dealership. Your not a number your a person. Jose Castilla really cares!!!! More