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Mercedes-Benz of White Plains
White Plains, NY
1,632 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,632 reviews
May 05, 2016
These guys are the hallmark for customer service Alex Cesarini and Mark C. Ellwanger, made my purchase, simple and pleasant. These guy have set the bar high! The professionalism, commitment and cor Alex Cesarini and Mark C. Ellwanger, made my purchase, simple and pleasant. These guy have set the bar high! The professionalism, commitment and cordiality they exude seems to be the norm for these 2 gentlemen and very apparent with the rest of the Pepe White Plains MB dealership employees. I give these guys and dealership 5 stars!!!! More
by alatristealex
Employees Worked With
Mark C. Ellwanger, Alex Cesarini
May 04, 2016
Wonderful, superior service The service team is always welcoming, accommodating, friendly, knowledgeable and ther service is far superior to any other car company that I have exp The service team is always welcoming, accommodating, friendly, knowledgeable and ther service is far superior to any other car company that I have experienced in the past. More
by TO
Employees Worked With
Kelly Burmeister
April 26, 2016
From service to reception to sales - fantastic At every level of interaction I was treated with smiles, assistance to help and sincere customer appreciation. Was a great experience all around and At every level of interaction I was treated with smiles, assistance to help and sincere customer appreciation. Was a great experience all around and far better than I have ever experienced at a dealership. More
by John C
Employees Worked With
both receptionists....don't recall names., Octavio Otiniano, Robert Bob Carol, Alex Antigua Caba
April 22, 2016
Service adviser - Eric Kekacs I have worked with Eric since Day 1 and he has ALWAYS come through for me. He is attentive abd detail oriented. Take his advise! I have worked with Eric since Day 1 and he has ALWAYS come through for me. He is attentive abd detail oriented. Take his advise! More
by lgoduco
Employees Worked With
Eric Kekacs
April 21, 2016
The Service experiences I have had are excellent Mercedes Benz of White Plains is an excellent dealer! I took my 2014 E350 in for service and warranty repair, and was treated very well by Jose Casti Mercedes Benz of White Plains is an excellent dealer! I took my 2014 E350 in for service and warranty repair, and was treated very well by Jose Castilla. Jose is very friendly and pays attention to the details. As a service advisor, Jose works very well with his service department to ensure that my vehicle was repaired in the best way possible. I highly recommend Mercedes Benz of White Plains - they are a step above the competition! More
by ctuckey88
Employees Worked With
Jose Castilla
April 21, 2016
Eric Kekas I like that the dealership assigns a service adviser . Eric has been my adviser for a number of years. Over the years he has provided timely and excel I like that the dealership assigns a service adviser . Eric has been my adviser for a number of years. Over the years he has provided timely and excellent advice. The bottom line is Eric is important to my decision to buy cars at Mercedes of White Plains. More
by Harvey
Employees Worked With
Eric Kekacs
April 20, 2016
A great experience I was very impressed by the professionalism of the entire staff. The selection of cars was amazing. Jennifer Magnan was very easy to deal with and was I was very impressed by the professionalism of the entire staff. The selection of cars was amazing. Jennifer Magnan was very easy to deal with and was very knowledgeable. I test drove a car on Monday and had my own car on Tuesday! I usually hate shopping for a car but this experience changed my mind. I can't wait to do it again. I will recommend MB-White Plains to all! Thank you very much! More
by keysii2
Employees Worked With
Jennifer Magnan, Tarek El Hadidi
April 19, 2016
Nice work Great service . Great service advisor Angelo scarnati .. Great deAlership .. Real nice guys to do business with .. Angelo real friendly knowledgeable Great service . Great service advisor Angelo scarnati .. Great deAlership .. Real nice guys to do business with .. Angelo real friendly knowledgeable servicer .. Pleasure to deal with ... So is Michael white !!! More
by Adam customer
Employees Worked With
Angelo Scarnati, Michael White
April 18, 2016
CServuce Octavio was cool Scott? In parts did quite a job in explaining potential issues regarding the parts involved im repair Everybody was very courteou Octavio was cool Scott? In parts did quite a job in explaining potential issues regarding the parts involved im repair Everybody was very courteous however octavio seemed like a real human being-personable More
by Carguy123456
Employees Worked With
Greeters and scott in partd, Octavio Otiniano
April 15, 2016
A+ Service Advisor It has been a pleasure to service my car with Eric Kekacs at Mercedes Benz of White Plains for the last 8 years. He is the most proficient, knowledg It has been a pleasure to service my car with Eric Kekacs at Mercedes Benz of White Plains for the last 8 years. He is the most proficient, knowledgeable, and personable service advisor that I have ever encountered. I always feel completely at ease knowing Eric Kekacs and his team are servicing my vehicle. He is to be commended!!!!!! Great job!!!!! More
by Ajas
Employees Worked With
Eric Kekacs
