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Mercedes-Benz of White Plains

White Plains, NY

4.5
1,632 Reviews

50 Bank Street

White Plains, NY

10606

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Showing 1,632 reviews

June 17, 2022

My husband and I went in to just look around at car options since we are expecting a baby soon. We Wanted to get a bigger car and we just walked in without an appointment fortunately we were greeted by More

by diaz.cesi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica De la Rosa.
May 09, 2022

Bobby Ayo has been my salesman since, my first brand new GLK, GL and E-class. Bobby is an awesome salesman, It’s always a pleasure working with him. Bobby is well mannered, polite, patient and honest salesm More

by Tawanna Guinyard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Ayo
March 05, 2022

JESSICA WAS AMAZING 👏 😍 ❤️ PERSON I JUST WENT LOOKING TO SEE MY OPTIONS AND LOOK AT THE SUV I WAS INTERESTED IN ..SHE MADE ME FEEL SO WELCOME & APART OF THE MERCEDES FAMILY..SHE IS VERY PATIENT, HELPFUL More

by GG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica
February 28, 2022

It has been a pleasure doing business with Bobby Ayo of Mercedes-Benz of White Plains. He is an excellent salesman and I highly recommend working with him. More

by Jennifer S.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Ayo
February 03, 2022

When u call said sold out, why did you still save it on the website? Should be more honest More

by ad.1189@hotmail.com
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amir Jakupi, Josh Alexander
January 25, 2022

First class operation! Amir is sales is a real pro. Super knowledgeable and professional, when looking for your next car he is the guy you need to go see. More

by Egriffiths
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amir Jakupi
October 08, 2021

I have been dealing with this dealership for about 15 years. And that’s how long I know and have done business with Bobby Ayo he is not only a great sales representative but the best car salesman I have More

by vintarantino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Ayo, Marsel Paloka
October 04, 2021

The best coustomer service. Boby was the best. Thank you for the great service and More

by denisemaboja
Recommend Dealer
Yes
Employees Worked With
Bobby Ayo
September 16, 2021

Worse customer service from this store .. Service department team is rude and disrespectful. Chris Lamarco is very condescending and lacks professionalism. I have three Mercedes Benz — non of which More

by LadyA
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Christian Chandler, John Hunt
July 13, 2021

On April 5,2021 I drove from N.J. looking for E400 Mercedes, I found one that I wanted. I paid the asking price that they asked for without trying to negotiate a lower price. They charged me $451.93 f More

by Hello6353
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ralph Rodriguez
Jul 13, 2021 -

Mercedes-Benz of White Plains responded

We apologize for the delay. Due to COVID, the state of New Jersey has been backed up with their motor vehicle processing. I see that we cut a check for the balance due and have sent it out via mail to you. We do not profit from or keep excess motor vehicle fees, sometimes it just takes some time to balance out depending on the state. Sincerely, James Romer General Manager Mercedes-Benz of White Plains 914-949-4000

Jul 15, 2021 -

Hello6353 responded

You missed the point, I was not complaining about the wait for my registration, its the wait for my refund that I still have not received, you stated that they cut me a check, when was it cut and then mailed?

Jul 15, 2021 -

Mercedes-Benz of White Plains responded

I mention the time to complete registration as that is tied into the refund. We don’t know how much of a refund is due until registration is complete. Our records show that the check was mailed on July 13th to the address we have on file.

Jul 19, 2021 -

Hello6353 responded

I received a check today for $221.0, my registration fee was $ 84.50 they charge me $ 451.93 for my registration where did the $146.36 go.

Jul 23, 2021 -

Mercedes-Benz of White Plains responded

As discussed, there is a registration fee plus the cost of titling the vehicle. Please feel free to call us if you would like us to go over this with you again.