Mercedes-Benz of White Plains

Peter was friendly and personable. He was able to answer Peter was friendly and personable. He was able to answer all of our questions in a competent manner. He got back to us quickly when we had questions Peter was friendly and personable. He was able to answer all of our questions in a competent manner. He got back to us quickly when we had questions and concerns. He remembered us each time we visited the showroom. The showroom was close by and will be convenient for service. More

A very good experience . good sevice and rob was very attentitive to my needs. From setting up my apointment, fixing all the issues i had (minor) and etting me know when my car was ready, overall excell attentitive to my needs. From setting up my apointment, fixing all the issues i had (minor) and etting me know when my car was ready, overall excellent sevice. He will be the only service guy that i use More

Angelo is great to deal with and has always successfully solved any issues I've had with my vehicle. I get a loaner car when I need it or a service driver takes me where I need to go if I don't warrant a ca solved any issues I've had with my vehicle. I get a loaner car when I need it or a service driver takes me where I need to go if I don't warrant a car. If it is something quick, I usually just wait for the car and it is attended to promptly. More

I shopped at our local Mercedes dealer in Rockville Center where we leased our first car. we loved the car but not the service department. we then started using the dealer in Massapequa where we had gr Center where we leased our first car. we loved the car but not the service department. we then started using the dealer in Massapequa where we had great service. When our family decided to lease another car we went back to Rockville center had found them not so accommodating. my brother who works for Daimler recommended us to go to White Plains were he gets his cars . My family and I found the White Plains staff very refreshing. Courteous, full of energy and patient with the whole entire paperwork procedure. Salvatore went over the entire car with my wife to make her feel at ease. More

I have purchased two cars at Mercedes Benz of White Plains. Both purchases went very smoothly and my salesperson was efficient and helpful. I always have my cars serviced at this dealership and Eric Ke Plains. Both purchases went very smoothly and my salesperson was efficient and helpful. I always have my cars serviced at this dealership and Eric Kekacs has been the most helpful service advisor I have ever worked with.My experiences with this dealership and especialy Eric in the service department have always been excellent. More

My reason for the satisfaction rating has strongly to do with my service advisor Angelo Scarnati. I have never had to worry about the maintenance, or service to my car because I know that Angelo will put m with my service advisor Angelo Scarnati. I have never had to worry about the maintenance, or service to my car because I know that Angelo will put my concerns to the top of his priority list. When given the pick up time my car has always been ready at that time. The courteous nature of the service area is key with me. I would always recommend your dealership to family and friends. Thank you... More

My experiences with Mercedes of White Plains (I've gotten My experiences with Mercedes of White Plains (I've gotten 4 cars from them), and Thom in particular have all been great. He is easy to deal with and My experiences with Mercedes of White Plains (I've gotten 4 cars from them), and Thom in particular have all been great. He is easy to deal with and more than willing to accomodate my needs and adddress my concerns making a deal acceptable to both of us. I've also found him to be very willing after the cars have been picked up to stay in contact and get back to me in a timely manner whenever my wife or I had any questions or issues with the vehicles. I've even stopped in unannounced to see Thom and had him help me with issues such as synching a new phone to my vehicles blue tooth. It's always done with a smile and a pleasant attitude which will keep me loyal to him and Mercedes of White Plains ,hopefully, for years to come. More

ERIC, OUR SERVICE CONTACT, IS JUST THE GREATEST. HE IS ALWAYS PROFESSIONAL AND TAKES GREAT CARE TO MAKE SURE OUR CAR IS SERVICED PROPERLY AND RETURNED TO US IN PERFECT CONDITION. HE IS A GENTLEMAN AND A ALWAYS PROFESSIONAL AND TAKES GREAT CARE TO MAKE SURE OUR CAR IS SERVICED PROPERLY AND RETURNED TO US IN PERFECT CONDITION. HE IS A GENTLEMAN AND A DELIGHT TO WORK WITH. WE ESPECIALLY APPRECIATE YOUR PICK UP AND DELIVERY SERVICE SINCE WE LIVE IN CONNECTICUT. IT MAKES IT VERY CONVENIENT FOR US. More

I have been dealing with Angelo Scarnati as my service advisor for many years (even before we bought the current vehicle). Angelo is a very dedicated, knowledgeable who inspires confidence in me as a cus advisor for many years (even before we bought the current vehicle). Angelo is a very dedicated, knowledgeable who inspires confidence in me as a customer that my car will be serviced properly regardless of whether it is scheduled maintenance or a specific issue. It is people like Angelo who will keep me coming back to this dealership (we currently have 2 MB vehicles purchased from MB of White Plains)in the future both for service and sales. Getting a good deal from sales is important but if the service operation is not good, it is unlikely that I would buy another car from this dealer. This is why Angelo Scarnatti is such an important and key person in the continuing dealer/customer relationship. More

As always superb service as I've come to expect. There is never a question - they treat the customer with respect and are able to handle any situation that arises in a professional and courteous manner. This never a question - they treat the customer with respect and are able to handle any situation that arises in a professional and courteous manner. This is what Auto dealer service is about - others should aspire to the level achieved by MB White Plains . More