Mercedes-Benz of White Plains
White Plains, NY
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We got great results with Duane the first time we purchased a Mercedes and even better results the second time. Duane knew about the car and pricing. Very professional and friendly. He made our expe purchased a Mercedes and even better results the second time. Duane knew about the car and pricing. Very professional and friendly. He made our experience enjoyable and hasselfree. More
When I entered the showroom to inquire about leasing a car I was referred to Jennifer Magnan. She was courteous and friendly but, of even more importance to me, she was very knowledgeable about the vario car I was referred to Jennifer Magnan. She was courteous and friendly but, of even more importance to me, she was very knowledgeable about the various leasing possibilities and the financial arrangements available. She helped me through the entire process and provided the information I needed to make a decision. The experience has been first class and I certainly would recommend Jennifer to anyone interested in a Mercedes. More
I have leased four vehicles from Tom and have always been pleased with his honesty and courtesy and overall knowledge of the process. I feel I get honest advice on the right car and the proper way to structu pleased with his honesty and courtesy and overall knowledge of the process. I feel I get honest advice on the right car and the proper way to structure the transaction. More
was in on monday and was picking up my brande new elclas by wednseday. It doent get much better than that.Thank You Jennifer for great service by wednseday. It doent get much better than that.Thank You Jennifer for great service More
Service was great and very helpfull. The sales people were really out to help and make life easier for me. Very friendly and quick and prompt Service. were really out to help and make life easier for me. Very friendly and quick and prompt Service. More
Mr Paonessa went out of his way to make sure the sale was trouble free, he is the ultimate sales representative. He explained the vehicle in detail to me, a pleasure to purchase. trouble free, he is the ultimate sales representative. He explained the vehicle in detail to me, a pleasure to purchase. More
This was by far the best experience I have ever had in the purchase of this magnitude. The dealers, staff and everyone was just so helpful. They acknowledged us as soon as we walked in. It was amazing the purchase of this magnitude. The dealers, staff and everyone was just so helpful. They acknowledged us as soon as we walked in. It was amazing and I am extremely happy with the lease of my Mercedes Benz! Thank you. Anna Maria Rodriques More
I have already recommended this dealer and my sales person. My Salesperson Jennifer Magdon was geat. This was my fist Mercedes-Benz and it was a great experience buying the car. person. My Salesperson Jennifer Magdon was geat. This was my fist Mercedes-Benz and it was a great experience buying the car. More
As a respected communications professional of the number one rated news organization in America, I have met and worked with people from every field and sector. Having worked with a plethora of people, I can one rated news organization in America, I have met and worked with people from every field and sector. Having worked with a plethora of people, I can confirm it's a rarity to encounter someone -in any field- who is competent, c, and charming all in one. However, Tom Chen is that person. He provided me with exceptional service from the moment I walked into the dealership up until this very day when I called with a service question. Beyond his thorough performance and wiilingess to go out of his way to meet my needs, he was warm and friendly in the most genuine of ways. With all th vehicles I've leased and all the salespeople I've dealt with over the years, it has always felt like they were just that; a car salesman trying to secure a deal. This makes my review even more ironic, as I still don't feel like he is a car salesman. Never once did I feel pressured or persuaded by him. Instead, he ensured that I understood every step of the way. Not only did he answer every possible question I could devise, but he answered his phone at every moment I called. Working in the news business warrants long hours, yet Tom was happy to coordinate my deal way beyond the office hours by speaking to me at 9 and 10PM. He worked around my schedule to stay until 9 PM in office to deliver my car the day I picked it up (even presented me with chocolates as I signed the deal circa 8 PM). Of course every car person makes money when you buy a car; such is their business. Nevertheless, Tom never seemed to care about the money involved. The focus was always on if I was comfortable, if I was happy, and what else he could do to make that happen--even if it meant waiting to get the car until the price was right. I've spoken to his character so much that I haven't even gotten to the best part--the deal he was able to make for me. It is perfectly evident through assessing my monthly payment that Tom toiled to secure such an unbelievable price for me. Who would have guessed I would be able to afford a Mercedes? Well, I wouldn't be able to, had I not met this incredibly reliable, hard-working, and warm-hearted, individual. What an incomparable feeling to know I have someone who will answer my calls night and day and to ensure that all my vehicle-needs are met. Even after getting the sale, he still remains as responsive and helpful as the first day we met. What we drive defines us in a way, so having someone like Tom to guide me in making this significant decision is more than I could hope for in my wildest of car dreams. Buying a car without him is like planning a wedding without a wedding planner: you probably will still make it to the "I do" but why put yourself through misery until that day when you've got a lifetime of it ahead? More
It was a wonderful experience from beginning to end! I would DEFINITELY recommend this dealership! I loved dealing with Marko, Charles G. And Gary. Thanks for everything-I love my C300! would DEFINITELY recommend this dealership! I loved dealing with Marko, Charles G. And Gary. Thanks for everything-I love my C300! More