Mercedes-Benz of White Plains
White Plains, NY
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George Paonessa and his team at Mercedes Benz of White Plains made replacing my 17 year old Benz real pleasure. Having dealt with multiple Mercedes dealerships in the past, the trip to from Connecticut Plains made replacing my 17 year old Benz real pleasure. Having dealt with multiple Mercedes dealerships in the past, the trip to from Connecticut into Westchester was well worth the time and experience. The personalized and professional service was nothing short of extraordinary for a very tight delivery schedule and some personalized modification. George is a great salesman, because he is a great person, honest, a good listener and someone who truly cares about his customers. In my case,George went above and beyond to meet my needs. More
Mercedes Benz of White Plains merits the highest of ratings because of its knowledgeable, courteous and professional staff. My certified pre-owned Mercedes was delivered to me in immaculate condition, ratings because of its knowledgeable, courteous and professional staff. My certified pre-owned Mercedes was delivered to me in immaculate condition, and drives like a brand new car. The dealership is spotlessly clean and well organized, and the service is very prompt. I would have no hesitation recommending them to anyone. More
We bought 2 cars from Lenny a GL450 & C300, he did what he said he was going to. No surprises. All his I's were dotted and T's were crossed. Smooth deal, great prices and knowledgeable salesperson. De what he said he was going to. No surprises. All his I's were dotted and T's were crossed. Smooth deal, great prices and knowledgeable salesperson. Dealership and Lenny went out of their way to ensure we were happy. JOB WELL DONE! HIGHLY RECOMMEND More
Tom was referred to me by my friend Sandi because of the wonderful experience she had with him. I didm't believe that I could meet a sales rep for a car dealership and actually find him likeable. To my su wonderful experience she had with him. I didm't believe that I could meet a sales rep for a car dealership and actually find him likeable. To my surprise I was wrong. Tom was always extremely professional, informative and patient. The whole experience was not only stree-free but actually enjoyable! I'd definitely recommend Tom to anyone I know looking to buy/lease a car and of course I will defintiely be using him again in the future. More
My 1996 Mercedes-Benz E300 Diesel had quite a few problems like starting trouble, excessive black smoke, check engine/check electronics/check battery signs etc...etc. At that time I was on a business problems like starting trouble, excessive black smoke, check engine/check electronics/check battery signs etc...etc. At that time I was on a business trip to overseas. My wife took it to the Mercedes-Benz factory trained technicians twice but they couldn't fix the problems. When I came back from overseas I spoke to Chris Tokarz, the Director of Service & Parts at the Mercedes-Benz of White Plains. He listened every thing I had to say very patiently and assigned Octavio Otiniano as my Service Advisor. Mr. Otiniano arranged a brand new Mercedes-Benz loaner for me and kept my car there for 8 days for diagnosis. Periodically he called me on the phone and explained the problems they detected and the solutions. They fixed all the problems and delivered to me like a new car at a very reasonable price. I thought this will be a nice way to express my sincere gratitude to Mr. Tokarz and Mr. Otiniano. Their knowledge, experience, care and courtesy are second to none. George Varghese More
Everything was top notch from beginning to end. Paul made a great effort in giving me all the info I needed to feel comfortable with the deal. He followed up and made sure everything was in place so I made a great effort in giving me all the info I needed to feel comfortable with the deal. He followed up and made sure everything was in place so I can lease the car in my time frame and price range. More
George was great to work with, very responsive, polite, and delivered on his promises. When I buy our next Mercedes, I will definitely go to George first. and delivered on his promises. When I buy our next Mercedes, I will definitely go to George first. More
I walked into the dealership with a good idea of what I wanted to purchase and Jennifer was very friendly, informative and worked with me to give me what I wanted. Jennifer answered all my inquiries promp wanted to purchase and Jennifer was very friendly, informative and worked with me to give me what I wanted. Jennifer answered all my inquiries promptly and in a manner that made me feel comfortable. Jennifer made the purchase process a pleasure to deal with and I would recommend her to everyone. More
This dealership was easy to deal with, honest and transparent. Their service was very responsive and helpful and did everything possible to accomodate me. Would reccomend them highly. transparent. Their service was very responsive and helpful and did everything possible to accomodate me. Would reccomend them highly. More