Mercedes-Benz of White Plains

Chris was very professional from our opening conversation all the way through the closing of the transaction. He took me through how the cars system operate and gets back to me in a timely fashion with any q all the way through the closing of the transaction. He took me through how the cars system operate and gets back to me in a timely fashion with any questions I have had since . I have recommeded him strongly to anyone who has asked where i got this beautiful car. More

I have been dealing with them for the past five(5)years and all i have to say is that i have not experieced any problems with them nor i have been disapointed by them.Over all,i have been satisfied. and all i have to say is that i have not experieced any problems with them nor i have been disapointed by them.Over all,i have been satisfied. More

The experience of customer service is second to none. Prior to buying the car, we had many questions. They got back to my wife and me right away. I even wrote a letter to the owner, pepe, advising them o Prior to buying the car, we had many questions. They got back to my wife and me right away. I even wrote a letter to the owner, pepe, advising them of same. My wife and I contacted 5 Benz dealers and we chose white plains even though we had a dealer that was closer to my house. Te dealers that we contacted were in: Danbury, ct, river head, long island, the one off route 684 in Ny, white plains and another one that I cannot recall at the moment. Bob ayo and gary turco were top shelf. We have since dealt with Eric keckas at the servicing area in white plains and we were very pleased at the level of customer service he provided us with. We do not mind driving the extra 12 miles to go to white plains compared to the one that is closer to our home. Please ensure that they keep us this level of service as I believe that this is why they are successful. Rocky and Elaine Bendrihem More

We purchased a 2010 CPO C300 Sport from Thomas Chen at Mercedes-Benz of White Plains. Tom was both friendly and professional throughout the entire purchase process. He was able to answer all of our ques Mercedes-Benz of White Plains. Tom was both friendly and professional throughout the entire purchase process. He was able to answer all of our questions about the car, the warranty, etc. I would recommend Tom to anyone looking for a new or used Mercedes. More

A new car is an expensive purchase, and a Mercedes-Benz even more so. I was very impressed with the dealer's willingness to therefore be patient with the process, as this is not something to be undertaken even more so. I was very impressed with the dealer's willingness to therefore be patient with the process, as this is not something to be undertaken lightly. At the end of the day, without any undue pressure, I was able to fully road test all the models that made sense for me, and get very good input from the sales advisor. When all was said and done, we found the perfect car, at a very reasonable price. Further, the preparation for delivery and the service post-delivery has been outstanding! I recommend Paul Tadeushuk particularly if you visit this shop. More

My husband and I can't say enough good things about Tom Chen and Mercedes-Benz of White Plains. This is the 3rd car we've leased with Tom. He always manages to help us zero in on the perfect car, without Chen and Mercedes-Benz of White Plains. This is the 3rd car we've leased with Tom. He always manages to help us zero in on the perfect car, without exerting any sales pressure. We're also treated fairly, with the utmost respect. We can't imagine working with any other sales person or dealership! Thank you, Tom! Kristen T More

Jennifer was friendly, helpful and not pushing. She followed up with our first test drive and patiently waited for our own deliberation between different alternative cars that we were considering. Afte followed up with our first test drive and patiently waited for our own deliberation between different alternative cars that we were considering. After we have made our decision to go with a C300W4, the deal process was very efficient. More

Great experience, pleasant environment, Chris was professional and honest and all the numbers shared with me were as promised. I would definitely reccomend Chris and the dealership. Sam professional and honest and all the numbers shared with me were as promised. I would definitely reccomend Chris and the dealership. Sam More

Jennifer knowledge and willingness to do what it took to get me to continue to be a Mercedes customer was outstanding. She listened to my concerns, needs and wants and was able to get me into another Lease get me to continue to be a Mercedes customer was outstanding. She listened to my concerns, needs and wants and was able to get me into another Lease that I was happy with. I really appreciated her style of selling, attitude and personality. I would absolutely refer her to anyone I hear is interested in purchasing or leasing a Mercedes. Thank you Jennifer! More

Chis was wonderful! I had gone to another MB dealer first and got nowhere. Luck of the draw when I walked in and couldn't be happier. Great follow through and follow up. first and got nowhere. Luck of the draw when I walked in and couldn't be happier. Great follow through and follow up. More