Mercedes-Benz of White Plains

It was great working with Chris. I stopped by the dealership on Wednesday evening, told him what I was looking for, he showed me a car that was in inventory. I liked it. On Friday around noon we had dealership on Wednesday evening, told him what I was looking for, he showed me a car that was in inventory. I liked it. On Friday around noon we had an agreement and I picked it up Saturday morning. He had the paperwork prepared for me to sign when I arrived. When I was ready to leave, he explained all the features of the car and connected my phone, garage door opener and put my home address in the navigation system. He took as much time as I needed to answer all my questions and told me to call him anytime or stop by the dealership if I needed additional instructions or help of any kind with the car. A few months later, I purchased an iPhone and couldn't sync it to the communication system. Called Chris, he told me to stop by and he would do it for me. He was very helpful and when this lease is up, I'm definitely going back to see him. More

Mr. Chen was very knowledgeable and helpful with all my questions and concerns. I went in for a car and came out with an even better car that was not in the showroom because he recognized my wants and need questions and concerns. I went in for a car and came out with an even better car that was not in the showroom because he recognized my wants and needs and suggested that I look at another even better car. The fact that he speaks spanish is a plus. More

From the minute we walked in the door we were greeted and treated like celebrities. I purchased a new GL550 and could not be happier. Sales person was Jim Schnider was courteous, professional and extre treated like celebrities. I purchased a new GL550 and could not be happier. Sales person was Jim Schnider was courteous, professional and extremely knowledgeable. Also had the pleasure of working with Jim Kim who was outstanding to deal with, Professional, Courteous and Respectful.... Outstanding Customer Service!!! ...What more could you ask for...Thank you and we look forward to working with you in the future. P.S. Would bake either one of them a cake anytime!!! More

We have purchased two cars from this dealer over the past We have purchased two cars from this dealer over the past 12 months, specifically Chris D'Agostino. He was a very knowledgeable sales person who wa We have purchased two cars from this dealer over the past 12 months, specifically Chris D'Agostino. He was a very knowledgeable sales person who was extremely helpful as we weighed up many options. Chris did not push his agenda, but worked to understand what we needed and then helped us get there. After the purchase he followed-up multiple times. We also used the service facility and we were very satisfied. More

Great experience. Working with Chris was a pleasure. He was responsive and professional. The car and the delivery exceeded my expectations. I look forward to working with him again in the future. was responsive and professional. The car and the delivery exceeded my expectations. I look forward to working with him again in the future. More

Friendly, polite, easy to deal with, kowledgeable. Did not come across as trying to push the sale and wanted to make sure the care was the right one. not come across as trying to push the sale and wanted to make sure the care was the right one. More

I am giving Michael Livia all 5s because this is not the first dealership I have walked in and not the first car I have ever purchased. All the other dealerships I felt as if the salesman was trying to tak first dealership I have walked in and not the first car I have ever purchased. All the other dealerships I felt as if the salesman was trying to take advantage of me Michael from the start made me feel welcomed and Was willing to do whatever it took to see that I walked away happy and into a Mercedes. More

Thank you. Jennifer is as gracious and lovely as a person can be. She was welcoming and full of questions for us. She was able to determine what our needs were, exactly. Jennifer steered us to the person can be. She was welcoming and full of questions for us. She was able to determine what our needs were, exactly. Jennifer steered us to the cars that suited our family and treated our 25 year old and 19 year old with great respect for their driving needs and their safety. We were purchasing a certified previously owned car, but no time did we feel we were being offered a car that you needed off the lot. Each time Jennifer promised a phone call or more information, it happened. The details of the sale were swept away and taken care of by Jennifer with patience for every one of our million questions. I will recommend your dealership to everyone, but especially I will tell everyone who will listen that Jennifer is a reputable sales person. I asked Jennifer for more of her business cards so I can have her information at hand. Thanks to your organization for a good experience and thanks to Jennifer for her grace. More

Chris provided outstanding customer service. He was extremely responsive and knowlegdeable. He took the time to explain what are options were and listen to whta we wanted.He walked us through the proce extremely responsive and knowlegdeable. He took the time to explain what are options were and listen to whta we wanted.He walked us through the process from beginning to end and still is constant contact with us 2 years after we leased te car. It was our first mercedes and we are looking forward to our next. Sincerely, Vincent Mancuso More

Extremely focused on customer experience and in doing the right thing for all. Thank you ! Tom Chen has woked with me on 3 deals and I will be going for the 4th in the future. Not only are the sales spec right thing for all. Thank you ! Tom Chen has woked with me on 3 deals and I will be going for the 4th in the future. Not only are the sales specialists great, but servicing is equally impresive. Have lived in many parts of the world and this dealer and the team are the best company I have dealt with. More