Mercedes-Benz of White Plains
White Plains, NY
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I have been very happy with the service that Eric Kekacs has given me. I have had a few flat tires on my E class and when I do I just bring the car right up and Eric makes sure that it is all taken care of has given me. I have had a few flat tires on my E class and when I do I just bring the car right up and Eric makes sure that it is all taken care of and calls me to pick up the car when it is ready. More
I had a wonderful experience at this dealership. Everyone I met was friendly, kind and willing to help... My sales rep, Tony Coban was truly amazing. He wasn't pushy and made me feel extremely comfortable. A I met was friendly, kind and willing to help... My sales rep, Tony Coban was truly amazing. He wasn't pushy and made me feel extremely comfortable. As a first time leaser I had many questions and concerns which Tony answered and explained very clearly. I highly recommend! More
I received excellent service today from Sean Burton and the Mercedes Benz of White Plains team. Sean carefully explained the service work that was needed on my C300 and kept me informed on the service stat the Mercedes Benz of White Plains team. Sean carefully explained the service work that was needed on my C300 and kept me informed on the service status throughout the day. When I arrived at the service department Sean greeted me at the door with a handshake and made me feel at home. He respected my time and had me out the door in a loaner vehicle in short order. I felt that Sean's approach was very professional and got a sense that he really enjoys his work and customer service. Thanks again Sean and I will definitely return for future service. More
I have been doing business with Mercedes-Benz of White Plains for many years and have purchased several Mercedes' over the course of time. I have found the service to be very reliable, the employees to Plains for many years and have purchased several Mercedes' over the course of time. I have found the service to be very reliable, the employees to be very accommodating and have always been left with a fully satisfied experience. My influence has only been through self satisfaction. More
Eric Kekacs, who is the Master Certified Advisor assisted me with a service credit after I return my car and he was extremely professional and handle my issue promptly. I highly recommend him on any service me with a service credit after I return my car and he was extremely professional and handle my issue promptly. I highly recommend him on any service issue at Mercedes Benz White Plains More
Great Experience. Eric has great customer service skills and it always responsive to my questions and concerns. He makes everything hassle free and I trust that he is always looking out for me. and it always responsive to my questions and concerns. He makes everything hassle free and I trust that he is always looking out for me. More
Very friendly reception and service by all the employees. Area is very clean, makes a great impression. Noise problem with my car was found this time and fixed. Area is very clean, makes a great impression. Noise problem with my car was found this time and fixed. More
I own 2 Mercedes: a 1997 SL500 and 2007 ML350. Eric's Kekacs in my service advisor and the face that represents our interaction with MB White Planes. I bought my 2007 ML350 as a Pre-Owned from them and I Kekacs in my service advisor and the face that represents our interaction with MB White Planes. I bought my 2007 ML350 as a Pre-Owned from them and I have to say that it was the best purchase from a dealer I have made. The service mentality along with the service department at MB White Planes has essentially been the reason I decided to continue with the brand and keep my Mercedes. We get service with a personal touch that is always high quality. Eric persoanlly takes great interest in any problem or situation we have with our vehicle over the past 5 years. He and the staff have not only been able to get to the bottom line and solve the problem, but do it on a timely basis and at a competitive cost. I've owned Mercedes since 1991 and dealt with other dealers that are local to me. I have to say that Eric and the staff at White Planes set the bar higher in my experience and have gone that extra mile for us. In these econimic times they have made it easier to manage my vehicles and keep them in top shape. More
Eric has always been professional, answers all questions and is easy to work with. I had used the White Plains service dept with eric some years ago and when I acquired my recent Mercedes I decided to retur and is easy to work with. I had used the White Plains service dept with eric some years ago and when I acquired my recent Mercedes I decided to return to White Plains even though there is a Mercedes dealership much closer to my home. Eric was one of the reasons I returned and my past experience was excellent. More
Eric Kekacs, is extremely helpful and always professional. From the moment you walk in, all the way up until you pick up your car, Erik makes servicing you car a breeze!!! professional. From the moment you walk in, all the way up until you pick up your car, Erik makes servicing you car a breeze!!! More