Mercedes-Benz of White Plains

Mike was an excellent sales rep. He had a great personality and was extremely responsive all the time when we had questions. He was a pleasure to work with and is highly knowledgeable on the Merced personality and was extremely responsive all the time when we had questions. He was a pleasure to work with and is highly knowledgeable on the Mercedes car. He knew how to use all of the features in the car and took the time to show us everything when we picked it up. I would recommend anyone to work with him. He is very dedicated to his job and is such an asset to Mercedes. More

I am long time of customer of Macys and never thought to have shopping of Bloomingdales. same thing i was with toyota and never dream to own mercedez benz and tony made it possible and covert my dream to re have shopping of Bloomingdales. same thing i was with toyota and never dream to own mercedez benz and tony made it possible and covert my dream to reality, he got me price which everybody got stunned, hatsoff to Mr tony and he is humble and very cheerful, i wish him good luck and happy holiday More

Without a doubt my experience at Mercedes-Benz was wonderful.Bobby Crosby was so nice and helpful from the moment I met him. I recommend anyone interested in purchasing a Mercedes to go to this partic wonderful.Bobby Crosby was so nice and helpful from the moment I met him. I recommend anyone interested in purchasing a Mercedes to go to this particular location and ask for Bobby. He is not your typically "car salesman". He was knowledgeable and incredibly nice to deal with. Not to mention, the facility was modern and all of the staff members were professional. Thank you for the great experience! More

Angelo Scarnati has been our service representative for the past two years. He has always been gracious, knowledgeable and professional - a credit to the cars he represents. He is reliable and punctual whi the past two years. He has always been gracious, knowledgeable and professional - a credit to the cars he represents. He is reliable and punctual which is very much appreciated. He makes our service visits a pleasure. More

I have been visiting Mercedes-Benz of White Plains since 2002 when I first bought my S500. Since then I got the 2008 S550 4 Matic. All these years that I have my car serviced I find the people very friendly 2002 when I first bought my S500. Since then I got the 2008 S550 4 Matic. All these years that I have my car serviced I find the people very friendly and very attentive to one's need. Angelo has been my service consultant from day one and am very pleased with his attention provided towards my needs and taking care of my car. I know I can depend on him if ever I have any problem with the car. My last visit proved his concern and attention provided to me as I needed major part replacement which was covered under warranty. The work was performed entirely to my satisfaction and gives me a sense of comfort to know that he understands and cares for my car and MB White plains will be there when you need them. More

My experience at this dealership was exceptional; conducive environment; great service, no hassle, smooth transaction... Tony Coban was a great sales man; met my needs every step of the way. conducive environment; great service, no hassle, smooth transaction... Tony Coban was a great sales man; met my needs every step of the way. More

Bobby was good until I had a better price from another dealer, and he said that it had to be a left over or something else,when I gave him proof that the price was correct he never returned my email, not dealer, and he said that it had to be a left over or something else,when I gave him proof that the price was correct he never returned my email, not very professional if you ask me. More

Frank's patience, kindness, and willing to work with me really made the process enjoyable. I will 100% recommend friends and family to him in the future. I'm sure we will see Frank next year when we a me really made the process enjoyable. I will 100% recommend friends and family to him in the future. I'm sure we will see Frank next year when we are back in the market for another car/truck. More

Without exception, the folks at Mercedes-Benz of White Plains are the ultimate in service. I have driven a plethora of Mercedes-Benz vehicles beginning with my first, a 300 TurboDiesel in 1985, a 560 Plains are the ultimate in service. I have driven a plethora of Mercedes-Benz vehicles beginning with my first, a 300 TurboDiesel in 1985, a 560-SL convertible in 1987, and more than a dozen C Class sedans in the early 1990's through 2013. During that time I have had my vehicles serviced by Mercedes dealerships in New York City, Broward County Florida, and Westchester County New York. Some dealerships have been satisfactory, some have been sub-par, but only one: Mercedes-Benz of White Plains, has been worthy of extraordinary accolades. Why you might inquire? Because they care about service for their customers, and they treat their service customers with more extraordinary thoughtfulness and consideration than any dealership I have ever experienced. Because of their competitive prices, my family has purchased 3 new Mercedes-Benz sedans over a four year period from Mercedes-Benz of White Plains, in large part because of their wonderful service. Consider for a moment what they have done that I have personally observed: free automatic car washing is a "given", free loaner cars are a "given", no charge drop off at your home or office of a free loaner car exchanged for your car going in for service and then returning your car fully serviced, really nice, but more than that: returning your fully serviced car the same day they pick up your car, is amazing! But that is only the beginning. I had a problem with a loaner car and they bent over backwards to make it right. Much more than that, I was in a minor side swipe while I was driving my 2010 C-300 on a local street. I thought I was looking at possibly $500. worth of body work (light scratches, small patch of paint rubbed off, etc.). I was concerned because my wife had recently been struck by a van and had over $8,000. worth of damage to her 2013 C-300 4matic, enough to trigger our insurance coverage. When I called the service manager, Chris, he said: "No problem, just bring it over." I did and he looked at the damage and asked if I would stop for lunch at a local restaurant (to which one of his courtesy vans took me and picked me up) and return mid afternoon. I thought "OK, this is going to be more expensive than I imagined", but accepted his offer. When the courtesy van returned, driven by one of the service supervisors, I asked how much I owed for the repair. He said "You are very loyal customers, and we at Mercedes-Benz of White Plains really value your business. There is no charge for the touch ups." Awesome. Then lets consider routine stuff. My NYS Inspection sticker had expired and I realized it 2 months late. I called and said I was going to be in the area and, although it was last minute, asked if could bring in the car for an inspection and wait. Of course they said yes. Within 1 hour I was ready to drive out with my car having passed the inspection, and washed clean. Amazing. Mercedes-Benz of White Plains is absolutely the best of the best! More