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Mercedes-Benz of White Plains

White Plains, NY

4.5
1,632 Reviews

50 Bank Street

White Plains, NY

10606

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Showing 1,632 reviews

December 04, 2013

Such a wonderful and fullfilling expierence working with Tom Chen! This is my second lease with him and many more to come! I have recomended my family and friends to this professional and efficent employee! More

by cynthiavele
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Dec 04, 2013 -

Mercedes-Benz of White Plains responded

We are very pleased to hear you had a wonderful experience. We pride ourselves on providing superior customer service. We hope you enjoy your new vehicle. Thank you for being a loyal customer.

December 04, 2013

Working with Tom Chen at Mercedes-Benz of White Plains was truly a great experience. Tom's attention to detail and his innate ability to understand exactly what I needed in a lease or purchase ultimately More

by MichaeldOrlando
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen, Robert Bob Carol
Dec 04, 2013 -

Mercedes-Benz of White Plains responded

Congratulations on your car purchase. We hope you enjoy it. We appreciate the time you took to write this review. Thank you for being a loyal customer at Mercedes-Benz of White Plains. If you ever have any other questions please feel free to reach out to us.

December 03, 2013

I was an out-of-state purchaser of a CPO Mercedes Benz ML 350 and I dealt with Tom Chen at Mercedes Benz of White Plains. Tom was a pleasure to deal with throughout the transaction. Since I was buying the More

by trl2930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Dec 03, 2013 -

Mercedes-Benz of White Plains responded

Thank you for leaving us this amazing review. We hope you enjoyed your trip back home with your new car. Tom is a great asset to our dealership. We pride ourselves on providing superior customer service. We appreciate that you trusted Tom and Mercedes-Benz of White Plains to supply you with the vehicle you wanted. If you ever have any questions, Tom is a phone call away. Thank you again for writing us this review.

December 03, 2013

I am onto my second mercedes and wouldn't go elsewhere unless Tom Chen went elsewhere. He is the best salesman I have ever dealt with hence I keep coming back. I give Tom Chen the upmost respe More

by carrion02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen, Eric Kekacs
Dec 03, 2013 -

Mercedes-Benz of White Plains responded

We thank you for being a loyal customer. We pride ourselves on providing superior customer service. Thank you for leaving us this amazing review. We are very pleased to hear that you had an exceptional experience. If you ever have any other questions at all please feel free to reach out to us.

December 03, 2013

I worked with Thomas Chen at Mercedes Benz of White Plains. It was a great experience. Thomas was very professional and he took to the time to help me order a SUV with the exact options I wanted. I am More

by mrfante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Dec 04, 2013 -

Mercedes-Benz of White Plains responded

Thank you for leaving us this review. We pride ourselves on providing superior customer service. We are pleased to hear you had a great experience. Enjoy your new vehicle. If you ever have any other questions please feel free to reach out to us.

December 02, 2013

Extremely professional and courteous. Tom Chen was friendly, knowledgeable and very helpful. Went above and beyond our expectations. Will always return in future and recommend to all. More

by KooBenjamin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Dec 03, 2013 -

Mercedes-Benz of White Plains responded

Thank you for this great review. We are glad to hear that you had a fantastic experience. If you ever have any questions at all please feel free to reach out to us.

December 02, 2013

I worked with Tony in 2012 to buy my dream car. He was extremely helpful and accomodating - Over a year later, I am STILL in contact with Tony. He goes above and beyond in getting answers to all of my qu More

by EPB1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 03, 2013 -

Mercedes-Benz of White Plains responded

We thank you for the referral and for being a loyal customer. We pride ourselves on providing superior customer service. We appreciate the time you took to write this review. If you ever have any other questions please feel free to reach out to us.

December 01, 2013

My overall experience at Mercedes Benz White Plains was great. Michael Livia made the transaction seamless. He was patient with my decision making process and was responsive to all of my inquiries. He was More

by Amp523
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Livia
Dec 02, 2013 -

Mercedes-Benz of White Plains responded

We are happy to hear that you had a wonderful experience here at Mercedes-Benz of White Plains. We pride ourselves on providing superior customer service. Enjoy your new car. If you ever have any questions at all please feel free to reach to us.

December 01, 2013

Tom was very helpful and very knowledgeable. He took Tom was very helpful and very knowledgeable. He took care of every detail, and had all of the details and paperwork completed before I came to pick u More

by Susanfr65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Dec 02, 2013 -

Mercedes-Benz of White Plains responded

We are very happy to hear that you had a great experience. We hope you enjoy your new Mercedes-Benz. If you ever have any questions at all please feel free to reach out to us.

December 01, 2013

I recently leased a C400W4 from Mercedes-Benz Of White Plains and my experience could not have been better. I worked with Tom Chen who was courteous, professional and took great care to satisfy all my re More

by snowwhite8
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Dec 02, 2013 -

Mercedes-Benz of White Plains responded

Thank you for leaving us this great review. We are happy to hear that you had a great experience. If you ever have any questions at all please feel free to reach out to us.

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