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Mercedes-Benz of White Plains

White Plains, NY

4.5
1,632 Reviews

50 Bank Street

White Plains, NY

10606

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Showing 1,632 reviews

April 23, 2018

Fantastic Customer Service Tom went above and beyond to help me achieve my First Benz!! He put me in a 2018 GLA 250 for the most reasonable price I had been quoted and made the More

by Odette Q.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 23, 2018 -

Mercedes-Benz of White Plains responded

Odette, thank you so much for sharing your experience with Mercedes-Benz of White Plains and Tom. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new GLA 250. Tom and the team will be thrilled to hear your feedback!

April 23, 2018

GK’s 4th Mercedes from Tom Chen Tom is the ultimate professional, found the car I had wanted each time and delerived it as promised and on time Highly reccomendcthis highly professi More

by georgek326
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen, Robert Bob Carol, Jose Castilla
Apr 23, 2018 -

Mercedes-Benz of White Plains responded

George, congratulations on your new Mercedes-Benz! Thank you for taking the time to write about your experience. It is wonderful to hear that Tom was able to provide you with the excellent experience we strive to provide all our customers. We look forward to continue serving you for many years to come!

April 23, 2018

purchasing a car I recently purchased a SL550 from Tom Chen.This is the 3rd car I have bought from him.This SL is my 17th.I have been a customer at Pepe for 39 years.I More

by edklein
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 23, 2018 -

Mercedes-Benz of White Plains responded

Ed, we would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visit Mercedes-Benz of White Plains with only the best there is to offer. It’s so nice to hear that Tom continues to help make your experiences so positive. Enjoy your new SL 550!

April 23, 2018

More than what we expected Thomas Chen was professional, polite, polished, knowledgeable and friendly. What more could you as for? Would be happy to work with him in the future More

by LongIslander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 23, 2018 -

Mercedes-Benz of White Plains responded

We are so happy to hear that you got exactly what you wanted out of your car-buying experience with Tom at Mercedes-Benz of White Plains. We wish you safe travels in your new Mercedes-Benz and look forward to seeing you again soon!

April 23, 2018

Great professional dealership. Mr. Chen is a great. Mr. Turco brings a great positive approach to the dealership. Mr. Chen makes you feel like family and always delivers on his word. Great dealership wi More

by Hollywood608
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen, Robert Bob Carol
May 02, 2018 -

Mercedes-Benz of White Plains responded

On behalf us all of us at Mercedes-Benz of White Plains, I would like to thank you for sharing this great review about our dealership! We are thrilled that you enjoyed your experience with Gary and Tom. We will be sharing your feedback amongst our team. Enjoy your new Mercedes-Benz and please come visit us again soon!

April 23, 2018

Satisfied Customer Thomas Chen's number one priority is the customer. He is knowledgeable and easy to deal with. He made the car buying experience pain free! More

by DoubleD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
May 02, 2018 -

Mercedes-Benz of White Plains responded

Thank you for this excellent review! It is so great to hear that Tom helped to make your experience so positive. We appreciate your business and recommendations. Congratulations on your new Mercedes-Benz, we look forward to serving you for many years to come!

April 23, 2018

Number Three . Tom Chen sold me my previous E-Class. It was time to meet with Tom again for a new E. Tom is an exceptional salesman as well as an exceptional pe More

by Amen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luci Sanger, Marsel Paloka
May 02, 2018 -

Mercedes-Benz of White Plains responded

Congratulations on your new E-Class! Thank you for taking the time to write about your experience. It is wonderful to hear that Tom was able to provide you with the excellent experience we strive to provide all our customers. He is a true asset and we are lucky to have him on the Mercedes-Benz of White Plains team. We look forward to serving you for many years to come!

April 23, 2018

Great Experience Everyone is so professional and shows concern of what type of new car you are looking for. Tom Chen is very honest and Loyal to his customers. I’ve b More

by Lagoma101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
May 02, 2018 -

Mercedes-Benz of White Plains responded

Hearing that you had a great experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of White Plains, we wish you many happy miles in your new Mercedes-Benz. We look forward to serving you for many years to come!

April 18, 2018

Pleasant Experience in leasing my Mercedes Tom’s expertise & professionalism made my experience in leasing my 2018 Mercedes a pleasant one. I would recommend Tom @ White Plains Mercedes to my More

by Dollface
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Chen
Apr 23, 2018 -

Mercedes-Benz of White Plains responded

Hearing that you had a pleasant experience is the best thing we could hope for! Your recommendation means a lot to us. Thank you for choosing Mercedes-Benz of White Plains, we wish you many happy miles in your new Mercedes-Benz. We look forward to serving you for many years to come!

April 11, 2018

Great Experiance This is our 4th car in a row at Mercedes of White plains and have never been disappointed and yesterday was no different. My daughter turned in her 20 More

by Sanremo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lenny Salvatore, Christian Chandler
Apr 11, 2018 -

Mercedes-Benz of White Plains responded

We would like to thank you for your recommendations and for this amazing review. Our team of professionals is dedicated to providing you and everyone else who visits Mercedes-Benz of White Plains with only the best there is to offer. It’s so nice to hear that Lenny and Christian helped to make your experience such a positive one. We hope your daughter enjoys her new C 300! We look forward to serving you and your family for many more years to come!

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