Mercedes-Benz of Westwood

After having probably the worst time of our lives After having probably the worst time of our lives shopping for a new car, we stopped for a while discourged to say the least. Complition of some on After having probably the worst time of our lives shopping for a new car, we stopped for a while discourged to say the least. Complition of some on-line research led us to Mercedes Benz of Westwood Ma. As it turned out it was the best move we could have made, and we ended up with the car and deal that we wanted. Our Sales person Lindsay Ciavattone was Knowledgeable about her product, listened to our concerns, and made this the best car shopping trip that we have ever experienced. Trisha Winski, one of the dealerships business managers helped us complete the rest of the deal with a minimum of fuss. The expertise and courtesy of these two people towards their customers should be noted by other dealerships and copied. Thanks Ed & Pate' More

Lindsay was very efficient and to the point. She was Lindsay was very efficient and to the point. She was knowledgable and responsive to our buying requirements. She made the car buying experience a ple Lindsay was very efficient and to the point. She was knowledgable and responsive to our buying requirements. She made the car buying experience a pleasant one. She followed up with us after the sale to make sure we were satisfied. I would recommend her and the dealership to anyone. More

My total experience with Mercedes Benz of Westwood was excellent. This is the second car I have bought from them (the other was in 2003)and I have always had my vehicles serviced there over the past 7 yea excellent. This is the second car I have bought from them (the other was in 2003)and I have always had my vehicles serviced there over the past 7 years and have never been disappointed. My recent ew purchase was with sales person Steve Carrigan. He was exceptionally knowledgeable, helpful and forthright in his approach. He did an excellent job start to finish. Ms. Winski handled the closing and also did a very fine job. All in all I was extremely pleased with my experience and would recommend this dealership to anyone. More

Jack Flecther was a pleasure to deal with. No pressure and willing to work with me on price. Came thru on all promises and made buying the car a very enjoyable experiance and very smooth trasaction. The c and willing to work with me on price. Came thru on all promises and made buying the car a very enjoyable experiance and very smooth trasaction. The car was delivered as promised and in perfect order. More

I had researched the market value of my trade in and knew what car I wanted. What I needed was a dealer that could give me the price I needed to make it happen. Chris Palmer was that person. A pleasant, p what car I wanted. What I needed was a dealer that could give me the price I needed to make it happen. Chris Palmer was that person. A pleasant, professional salesman who knows how to do his job and do it well. It was a joy to finally culminate the deal with the 3rd dealership that I had gone too. Chris had all the paperwork ready for me to execute and get the car quickly. Although all the other dealer's contacted me and wanted to "match the price", they had had there chance. I don't play games and had made that clear to all. I guess only Chris believed me! I would highly recommend prospective customers to Chris Palmer of Westwood Mercedes. More

UPDATE # i really don't know who reads these posts? i've only written two in my life. it just so happens to be the same dealer in three days. purchased mine on monday, i was so impressed i purchased one for only written two in my life. it just so happens to be the same dealer in three days. purchased mine on monday, i was so impressed i purchased one for my wife on wednesday. dealt with the same two remarkable people with the addition on Desi who was GREAT. Tricia had all the paper work completed when i arrived, ever hear of sign and drive!!!! she will be the boss some day. chris palmer, the same, made the deal happen, to my advantage. but as i said in my earlier post i've been dealing with chris for fifteen years now and i'm always satisfied. these two speak volumes for the owners of mercedes of westwood. desi handled all the paparwork and again great to work with. i hope this review helps someone who is looking for a mercedes, it's sure worked for me, TWICE in one week. More

Highly professional, friendly and knowledgable sales and finance staff, providing timely and very useful feedback during sales and finance process to make the whole process very comfortable. Very nice inven finance staff, providing timely and very useful feedback during sales and finance process to make the whole process very comfortable. Very nice inventory of vehicles and options. Some sales staff is willing to go even further to bring great value to the overall sales to earn the business of customers and establish good interactions for future business. More

Best pre-owned purchase experience ever! This is my third purchase from Mercedes-Benz of Westwood. All their staff go above and beyond to ensure their customers are completely satisfied. Paul was v third purchase from Mercedes-Benz of Westwood. All their staff go above and beyond to ensure their customers are completely satisfied. Paul was very knowledgeable and took care of every concern. The car was delivered as promised in pristine condition. I would highly recommend this dealer for high quality, well priced pre-owned vehicles. More

My overall experience at Prime Mercedes of Westwood was excellent. Steve Carrigan (V.I.P. Programs Director/sales consultant) and Trisha Winski (Business Manager) were knowledgeable, responsive, curious, a excellent. Steve Carrigan (V.I.P. Programs Director/sales consultant) and Trisha Winski (Business Manager) were knowledgeable, responsive, curious, and listened to my needs. They were true professionals and enjoyable to work with. My positive experience started with my first phone call to the dealership through taking delivery of my new vehicle. The entire process was hassle free and both individuals were easily accessible via phone and e-mail unlike many other establishments that sign a purchase agreement, to then have back room staff process the transaction. Our family has purchased many Mercedes, BMW, Lexus, and Audi vehicles over the past decade, and this was hands down my best experience. I would highly recommend Prime Mercedes and Prime Motor Group More

This is the first Mercedes-Benz for us and our purchase experience was fantastic! Zhubin Shobeiri provided us with a tremendous amount of information and convinced us of the superior quality of MB. Prior experience was fantastic! Zhubin Shobeiri provided us with a tremendous amount of information and convinced us of the superior quality of MB. Prior to coming to the dealership, we had been looking at purchasing a BMW 5-series. Zhubin's enthusiasm and knowledge about MB combined with his exceptional customer service skills convinced us that MB was the right choice for us and that we would be in excellent hands at the dealership when it came time for service. This has been the single most positive auto purchasing experience we have had (significantly better than when we purchased our BMW X5 several years ago from a Boston dealership) and we would undoubtedly recommend this dealership and especially Zhubin to our friends and family who are thinking about purchasing a car. Zhubin is a tremendous asset for the dealership and MB! Sincerely, Mojtaba & Eileen Ghavidel More