Mercedes-Benz of Westmont - Service Center

I needed a spare key fob for my Mercedes. They did it very quickly and Im very satisfied. Thank you! They did it very quickly and Im very satisfied. Thank you! More

Dave Legner in sales and Brian Reed in service are always attentive and take care of my Mercedes and my questions. They each have over a decade of knowledge and experience too. attentive and take care of my Mercedes and my questions. They each have over a decade of knowledge and experience too. More

Brian, Service Advisor is well spoken, courteous, and quite helpful with my questions. My experience was again extremely good! quite helpful with my questions. My experience was again extremely good! More

Very nice guy. Humorous and enthusiastic. We had a very nice and obstacle-free experience with the help of Tim Humorous and enthusiastic. We had a very nice and obstacle-free experience with the help of Tim More

We were assisted by Tim Kronon and I have nothing but the best of words to say. He went above and beyond any expectations we had. He was very honest and patient with all of our questions and he really care best of words to say. He went above and beyond any expectations we had. He was very honest and patient with all of our questions and he really cared. Checked our car thoroughly and very precise. He was also true to his words updating us every step of the way. We wouldn't know there is a recall for a part in our car but Tim made sure to check. I would definitely recommend him to anyone getting their service at Mercedes-Benz of Westmont! More

I brought my car in for the recall. Was bounced around to 4 different people before someone was able to help. One of the questions I had was regarding the app. I was told perhaps I shou Was bounced around to 4 different people before someone was able to help. One of the questions I had was regarding the app. I was told perhaps I should ask contact the dealership I bought the car from (who is out of state). Upon picking my car up it was never washed, when I specifically asked if they would wash it. I never felt as though they were interested in gaining me as customer or my business. More

Brian Reed was very helpful with service issue and finance issue, by getting me in touch with right people. I was caught off guard when my sales person for last 15 years was gone and I was never infor finance issue, by getting me in touch with right people. I was caught off guard when my sales person for last 15 years was gone and I was never informed. More

Useless service dept. 2nd time I leave them my car to fix a sensor problem. Nothing is done. On top of that, the breaks on my car are sounding like a garbage truck, even t 2nd time I leave them my car to fix a sensor problem. Nothing is done. On top of that, the breaks on my car are sounding like a garbage truck, even though I only have 6k miles on them. I asked them to change, after days of keeping the car. They said they couldn't replicate the problem. I even made videos. The breaks are so loud I literally have people turn and look when I drive past. I came to pick the car up after about of week of "Service" and had to wait almost 40min for them to "wash it" which is honestly the only thing they did.... Service like that makes me want to STAY AWAY from Mercedes as a Brand in general. More

I’ve been leasing/buying cars from here for almost 20 years. Always a great experience and treat you with class. years. Always a great experience and treat you with class. More

Excellent customer service, friendly employees and quality work. Won't buy a vehicle anywhere else. quality work. Won't buy a vehicle anywhere else. More