Mercedes-Benz of Westmont - Service Center
Westmont, IL
332 Reviews of Mercedes-Benz of Westmont - Service Center
Valarie was very friendly and explained the repair process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the status of my repair. More
The staff and engineers are real professionals. However, when there is an intermittent problem, replication is difficult, that can be an issue. On the whole Mercedes of Westmont gets full marks However, when there is an intermittent problem, replication is difficult, that can be an issue. On the whole Mercedes of Westmont gets full marks More
The sales department (Sylvia in particular) is great. The service department is ok. A couple times we have had to go back because the repairs were not perfect. Overall, it is a good dealership. We have p The service department is ok. A couple times we have had to go back because the repairs were not perfect. Overall, it is a good dealership. We have purchased two cars here and will continue to do so, so long as Sylvia works there More
The service experience was outstanding. I called, and if willing to wait, they fit me right in!! Had a nail in the sidewall of the front tire. There due diligence measured unusual tire w I called, and if willing to wait, they fit me right in!! Had a nail in the sidewall of the front tire. There due diligence measured unusual tire wear on the front and they concurred due to wear, replace both tires. Given the unusual wear we also did a four wheel alignment that put my truck back to spec. Tim was my advisor - great job keeping me informed! A remarkable experience. My first visit to Westmont - I’ll be back! More
The service specialist was kind and attentive. They went beyond expectations in completing the service on my vehicle, way ahead of schedule. Thank you. They went beyond expectations in completing the service on my vehicle, way ahead of schedule. Thank you. More