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Mercedes-Benz of Westmont - Service Center

Westmont, IL

4.6
332 Reviews

332 Reviews of Mercedes-Benz of Westmont - Service Center

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June 22, 2023

Excellent service department,clean washrooms, accurate timing on car repairs , very negligible employees with experience More

by BelindaYork63@yahoo.com
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Bellinda, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Valarie was very friendly and explained the repair process from beginning to end. She explained in detail what I needed for my car and suggested other maintenance and cost. She kept me updated on the More

by Tiffany
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valarie
Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Tiffany, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 22, 2023

Tim was great! Service was great! Appreciate the flexibility and speed of the Mercedes-Benz Westmont team. More

by Poe.jeffrey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tim
Jun 26, 2023 -

Mercedes-Benz of Westmont responded

Hello Poe, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 20, 2023

The staff and engineers are real professionals. However, when there is an intermittent problem, replication is difficult, that can be an issue. On the whole Mercedes of Westmont gets full marks More

by Samie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Valerie Campo
Jun 23, 2023 -

Mercedes-Benz of Westmont responded

Hi Samie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2023

We love working with the staff at this location. We have never had any issues. Superb Service! More

by Attny E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jun 16, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

everyone was efficient and considerate I do not have 15 words and would prefer to not have a word requirement More

by etameling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
everyone there is always helpful
Jun 16, 2023 -

Mercedes-Benz of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 11, 2023

The sales department (Sylvia in particular) is great. The service department is ok. A couple times we have had to go back because the repairs were not perfect. Overall, it is a good dealership. We have p More

by Nic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall guy in service
Jun 15, 2023 -

Mercedes-Benz of Westmont responded

Hi Nic, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2023

Excellent Customer support from Rob Razik, good job in explaining what is needed, and communicating the results in a timely manner. More

by taysir barakat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Razik
Jun 12, 2023 -

Mercedes-Benz of Westmont responded

Taysir, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

June 06, 2023

The service experience was outstanding. I called, and if willing to wait, they fit me right in!! Had a nail in the sidewall of the front tire. There due diligence measured unusual tire w More

by drWyreMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Kronon
Jun 09, 2023 -

Mercedes-Benz of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 05, 2023

The service specialist was kind and attentive. They went beyond expectations in completing the service on my vehicle, way ahead of schedule. Thank you. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harry
Jun 09, 2023 -

Mercedes-Benz of Westmont responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. If you need more help, our team is available to talk -- safe travels!

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