Mercedes-Benz of Westmont - Service Center

I always go with pleasure and confidence at Mercedes Benz in Westmont. They are knowledgeable and professional, offering services with courtesy, attention to details and customer-focused approach. I have Sha in Westmont. They are knowledgeable and professional, offering services with courtesy, attention to details and customer-focused approach. I have Shannon Patt on my speed-dial, she is great with everything and understands perfectly my needs. Kudos to Mercedes Benz of Westmont and Assistant Manager Shannon Patt!!! More

The dealership provides timely and efficient service. I highly recommend this dealership to those needing service. I highly recommend this dealership to those needing service. More

The service was great just what I expected. This is not my first time at the dealership. The manager Rob Roick is the best. This is not my first time at the dealership. The manager Rob Roick is the best. More

Excellent service that kept me fully appraised of what was going on. Worked with me to get the service completed on a tight schedule. was going on. Worked with me to get the service completed on a tight schedule. More

I was greeted promptly, and received prompt professional service. I was well informed about my vehicle. service. I was well informed about my vehicle. More

John was super. Never disappointed any time we come in for service. Communication is outstanding, never any pressure to do more than is necessary. Always leave feeli Never disappointed any time we come in for service. Communication is outstanding, never any pressure to do more than is necessary. Always leave feeling secure in the knowledge that the car was serviced really well and nothing was overlooked. True customer service is still practiced here. More

Tim was helpful, thorough, and personable. He went above what was expected in terms of customer service. He went above what was expected in terms of customer service. More

Provided good customer service to customers. They attended right away what I need. Thank you They attended right away what I need. Thank you More

Valerie was excellent. Very complete in her explanation on the work that needed to be done. All expectation were met or exceeded Very complete in her explanation on the work that needed to be done. All expectation were met or exceeded More

I had a great service person, Valerie. Valerie was upfront. There were no surprises. My service was scheduled at a convenient time. My car needed to stay at Mercedes for several days due t Valerie was upfront. There were no surprises. My service was scheduled at a convenient time. My car needed to stay at Mercedes for several days due to the repair. Valerie communicated with me daily. Once I received the vehicle, I was pleased with the repair. More